From initial phone contact through face-to-face meeting at sale in Spain to transfer of funds Spain to UK every Lumon agent was friendly, helpful and professional. They kept us well informed at every... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Lumon team supported us expertly through the whole process. As novices they explained things in simple terms answered our questions enabled our due diligence and we have nothing but positive feed... See more
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As always lumon give exceptional service. They make the whole process easy to understand whether is hundreds of thousands of £\€ or tens of thousands I have always been treated well and with the utmos... See more
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Using Lumon for money transfers has been very good. Once you have set up your account everything is very straightforward and you always know where you are. They are professional, helpful and reliable... See more
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Company details
- #17 of 32 best companies in Currency exchange service
- #14 of 47 best companies in Money transfer service
- #61 of 168 best companies in Non-bank financial service
About Lumon
Written by the company
Lumon, your trusted currency partner.
With over 25 years of experience, Lumon offers quick, effortless & secure international payments.
We help thousands of people with their foreign currency needs, from planning weddings to relocating abroad, Lumon offer competitive exchange rates whenever you need to move money overseas.
Contact info
20 Farringdon Road, EC1M 3HE, London, United Kingdom
- +44 (0)203 384 7280
- hello@lumonpay.com
- lumonpay.com
4.8
Excellent
4k reviews
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quick and very clear and helpful all…
quick and very clear and helpful all along. PErfect
14 July 2026
Reply from Lumon
Good morning,
We are so pleased to hear that you found our service to be quick, clear, and helpful throughout your experience.
Your positive feedback is greatly appreciated!
Reply from Lumon
Good afternoon,
We appreciate you taking the time to share your feedback.
We are so happy to hear that you found our service fast, efficient, and transparent!
Thank you for your kind words.
Long live LUMON FX Europe ...
Thanks to its staff! As a rule as ex-prof/teacher , I never give 5/5 leaving room for further improvement.
Always pleased to hear from them.
17 July 2026
Reply from Lumon
Good afternoon,
We truly appreciate your kind words about our staff and your valuable feedback.
We're always striving for excellence, and your perspective helps us grow.
It does what it says on the tin.
16 July 2026
Reply from Lumon
Good afternoon,
We're glad to hear that our product met your expectations.
We appreciate your feedback.
Reply from Lumon
Good afternoon,
We are so happy to hear that you were impressed with our speedy and efficient service.
Thank you for taking the time to share your positive feedback!
Reply from Lumon
Dear Mrs Corbey,
Thank you so much for the wonderful review!
We're thrilled to hear you found our service quick and helpful.
Providing a smooth, supportive experience is exactly what we aim for.
Thanks for choosing us!
Reply from Lumon
Good afternoon,
We are so pleased to hear that you had a positive experience with us.
It's wonderful to know that our staff was helpful.
Promt service
Spoke to the agent, he ran me through what to do,answered my questions without hesitation, money in my bank in 24 hours or so,can't ask for anything more
15 July 2026
Reply from Lumon
Good afternoon,
We are so pleased to hear about your positive experience with us.
It's wonderful that our agent was able to assist you efficiently and that you received your funds so quickly.
Thank you for your kind words.
Good deal.
Thomas was very helpful and guided me through the transfer which was very easy. I highly recommend LUMON. Very happy with the service.
16 July 2026
Reply from Lumon
Good afternoon,
We're delighted to hear that you found the transfer process easy and that you were happy with the service.
We appreciate your high recommendation!
It’s always 5 stars with Lumon.
It’s always 5 stars with Lumon.
I had to transfer some money from the uk to my Spanish account, I contacted my account manager Chloe Dean, got a deal and 3 hours later it was in my Spanish account. Simply a wonderful service by professionals, i can’t thanks them enough.
15 July 2026
Reply from Lumon
Good afternoon,
We are so pleased to hear about your excellent experience with our service!
It's wonderful to know that our team provided such efficient and professional assistance with your transfer.
We truly appreciate your kind words and thank you for your continued trust in us.
Great service for money transfers
Great service for money transfers. Reliable honest people. Friendly and courteous. I always get a great exchange rate.
15 July 2026
Reply from Lumon
Dear Mrs Robison,
We're so pleased to hear you found our service great for money transfers.
We appreciate your kind words about our reliable, honest, friendly, and courteous team.
We're also glad you always get a great exchange rate!
An excellent service as usual.
15 July 2026
Reply from Lumon
Good afternoon,
We are so pleased to hear that you consistently receive excellent service from us.
Thank you for sharing your positive experience!
Excellent service
15 July 2026
Reply from Lumon
Good afternoon,
Thank you so much for the excellent review!
We are absolutely thrilled to hear that you had a great experience with us.
Providing top-tier service is always our goal, and your feedback means the world to our team!
Reply from Lumon
Good afternoon,
We appreciate your positive feedback!
We are so pleased to hear that you found our service to be both helpful and efficient.
Exchange rate I received was less than…
Exchange rate I received was less than another exchange company
14 July 2026
Reply from Lumon
Thank you for taking the time to leave us a review. We pride ourselves on offering a great service that often helps our clients save thousands through tailored currency market insights and competitive exchange rates. I've passed your comments on to your account manager who will be in touch to discuss any issues you might have had using our service, if you're willing to speak with him.
Kind regards
The Lumon team
Reply from Lumon
Good afternoon Robert,
We appreciate you taking the time to share your feedback.
We're so happy to hear that you received great service from our staff.
Reply from Lumon
Good afternoon Mr Levene,
We are so pleased to hear that you found our rates competitive and our service responsive.
Thank you for your positive feedback!
Friendly and efficient.
14 July 2026
Reply from Lumon
Good afternoon Nicola,
Thank you so much for the wonderful review!
We’re thrilled to hear you found our service friendly and efficient.
Providing a smooth, helpful experience is exactly what we aim for. Thanks for choosing us!
Excellent professional and friendly service
From initial phone contact through face-to-face meeting at sale in Spain to transfer of funds Spain to UK every Lumon agent was friendly, helpful and professional. They kept us well informed at every stage and carried out every action promptly and as promised. Communication and efforts were excellent. We would 100% recommend Lumon for currency transfer. Thank you
8 July 2026
Reply from Lumon
Good afternoon,
We're delighted to hear that our team provided friendly, helpful, and professional service from your initial contact to the successful transfer of funds.
We're glad we kept you well-informed and acted promptly. Thank you for your strong recommendation.
Reply from Lumon
Good afternoon,
We're so happy to hear we could provide great help with everything you needed!
Thank you for your kind words.
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