Linsiwo Reviews 

187
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 171 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online platform is exceptionally user-friendly, making it extremely simple and efficient to complete purchases without any hassle. Additionally, many people find the clothing and accessory items remarkably stylish, comfortable, and exceptionally well-suited for various daily outdoor activities. However, some customers also noted that the sizing runs exceptionally small, causing items to not fit properly despite ordering larger sizes. A few other people also felt that the overall product quality was quite disappointing and encountered major communication challenges when attempting to arrange returns or secure prompt refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with ordering items, as opinions on the process varied greatly. While... See more

Quality

Users describe ambiguous interactions with quality, showcasing starkly contrasting experiences. On one hand,... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. Many... See more

Return policy

Reviewers express strong dissatisfaction and frustration regarding the return policy, noting that the process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driving in bright sun the polarized lenses cut glare completely and colors looked sharper. The frame is stylish though a bit snug on the temples but they’ve become my favorite pair to keep in the car.... See more

Company replied

Rated 3 out of 5 stars

Website easy to order and pay. Soon after you receive update about order and dispatch, but nothing about estimated delivery. I felt they asked you for reviews as soon you order to keep high scores. I... See more

Rated 3 out of 5 stars

Items of poor quality. Medium sized but way too small. linsiwo responded saying that they thought all was OK. I asked for a refund and a return address. Waiting for this. .

Rated 3 out of 5 stars

I ordered 2 items of clothing ie blouses when they arrived after 10 days they were of poor quality and a very small medium size. The cost of returning them would have been £36. I had already paid £64... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

187 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(187)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great ordering

Great ordering, kept me right up to date with my purchase, i had never heard of the Company but i cruise alot and the clothes are lovely. No hesitation in ordering again.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience! Do not purchase from this company. Item of poor quality- didn’t match image. Company refusing to provide refund even though i contacted them within 30 days of purchase as per terms and conditions

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I have recently bought a dress from…

I have recently bought a dress from this company and wanted to send it back as it was cheap material and ill fitting, when you want to send the items back they are not very helpful they two and frow emails with you , when you eventually get the address you want to send it back too in Los Angeles , United States YOU have to pay for it to be returned there is NO free returns which would of cost ME over £20 so it is not worth sending it back as I would of been out of pocket , so just be aware of the return’s policy when buying from them.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful service,poor communication and…

Dreadful service,poor communication and the quality of the shirt received was nothing like the advert, very poor all round, I'm on my third email trying to return for a full refund, no response from my last email at all. Don't waste your money

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Warning UK purchasers

Warning UK purchasers: only purchase using a Credit Card as you have no chance of a refund or exchange. If you use a credit card you can claim back under section 75 of the Consumer Credit Act.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Absolutely horrible experience, avoid at all costs. Shirt ordered in UK was significantly delayed. When i chased i was met with a series of standard responses, clearly cut and pasted, telling me that the product was in quality control....'we have looked into your order, and it is currently being prepared for shipment. At this stage, your order goes through our quality check process, this is where we make sure everything about the item you are receiving meets our standards before it heads out to you. We know it is easy to want to see tracking movement right away, but this step is genuinely there to make sure you get the best version of your order....' Ordered on 4th August, finally delivered on 20th August.

The over hyped description 'the subtle embroidered detailing'...'works well for vacations, dinners and casual outings where you want to look put together'...is simply not true. It was a screen printed polyester monstrosity. A totally different colour, look and feel to what was presented on their website. Disgusting.

I wrote (again) as there is no phone number and said I would be returning the product. I advised in my email what the postage return address on the original package said and checked that was OK. Having not got a confirmation of this I paid for a tracked return, only to be told when I confirmed I had done this that I had to return the product, tracked at my expense, to an address in Los Angeles, USA! By this stage nothing surprised me.

I just asked for my money back, as I had returned the shirt back to their own postage return address in the UK. They refused and offered me money off my next purchase. Why on earth would I do this. Dreadful product, dreadful delivery times, dreadful customer service.

Please save yourself from this experience and shop somewhere else.

5 August 2026
Unprompted review
Rated 2 out of 5 stars

The face of the company gives the…

The face of the company gives the impression that it is Cambridge based, not true. It is China based. Validated by long delivery times. Sizes are generally too small than ordered. Returns are requested to go to an imaginary address in the USA. (£33 postage for a small parcel, your joking). NO TELEPHONE CONTACT NO which tells a story. Email only. Don’t expect to get a refund. You will be stuck with the goods delivered whether you like them or not. Avoid like the plague.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company.
I ordered a dress for a wedding.
The dress I ordered was beautiful, but the dress I received was nothing like what i ordered.
I've tried multiple times to contact them with nothing in return.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking! Sent wrong size. Said next day UK delivery so thought UK company but took over two weeks and product really rubbish quality. Not as described then wrong size, return cost was as much as I paid so DO NOT BUY. Their customer service were quick Iin response but that’s all.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

The company was selling the shoe l was after at the right price.

The company was selling the shoe l was looking for at a discounted price which was under the price of other companies selling the same shoe, plus the shoe's were being posted free of charge and delivered in a matter of days. The quality of the shoe looked to be outstanding with the suppleness of the leather and the sole.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Chronic inefficiency

Have come to the conclusion that this company is either completely inefficient or very devious as it's the worst online shopping experience I have ever had. Ordered a pair of shorts which when received were too small and have been trying to arrange a Refund for weeks.They say that they do not recognise the order number.I have given them what they ask for in an email several times ,address,home address and order no.
I have even sent them a screen shot of the Order acknowledgement clearly quoting their order no and yet they still say they can't find it.Don't think any humans work there only bots ! Beware.

7 July 2026
Unprompted review

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