LindaKale Reviews 

81
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Update: it’s simply not true that it is not possible to cover that part. I contacted other sellers and they all confirmed that the full pull out part is covered by their product. I already ordered a... See more

Company replied

Rated 2 out of 5 stars

I ordered two Muren recliner slip covers last year. I was terribly disappointed by the fit on the seat cover. I was constantly slipping off. I wrote asking for advice and the suggested attaching Vel... See more

Company replied

Rated 1 out of 5 stars

Terrible company. Stay away! They shipped my order through a Chinese carrier because their stuff is made in China. It was impossible to connect with them. Then they delivered my parcel and left it in... See more

Company replied

Rated 5 out of 5 stars

The original slipcover on my 17-year-old PB Basic sectional from Pottery Barn was in rough shape. I purchased new covers from Linda Kale and they are absolutely beautiful! The fabric, the fit, and e... See more

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Company details

Information provided by various external sources

Colors, textures, patterns, fabrics... I love all that! This is https://t.co/06IxQvOVxo and I create custom made slipcovers & curtains with hundreds of beautiful designs.


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2.6

Poor

TrustScore 2.5 out of 5

81 reviews

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2.6

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(81)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty product—PayPal had to refund me

Update: it’s simply not true that it is not possible to cover that part. I contacted other sellers and they all confirmed that the full pull out part is covered by their product. I already ordered a new cover from other supplier.
Original review:
I ordered a sofa-bed cover explicitly advertised as a "Full Cover," but it left a 70 cm section of the original couch exposed when opened. The seller claimed this was their "standard design" and suggested I sew extra fabric myself, while refusing to pay the return shipping for their faulty product. I opened a dispute with PayPal, who reviewed the evidence, ruled completely in my favor, and issued a full refund. Avoid this seller.

23 July 2026
Unprompted review
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Reply from LindaKale

Actually for the covers fit Barslov sofa beds, we make the cover to cover everywhere when it is used as a sofa ,and we also includes a pullout bed cover, but from our design, for the side part of the pullout bed ,there is no way for the fabric to stay there, so we don't make those pieces, we made it clearly in the description.

And we accepted return from buyer, but buyer refused to return, even the postage can be covered, we didn't communicated with Paypal directly, but as I know, Paypal normally won't close a depute in buyer's favor if buyer refused to return the product.

Rated 1 out of 5 stars

Terrible company

Terrible company. Stay away! They shipped my order through a Chinese carrier because their stuff is made in China. It was impossible to connect with them. Then they delivered my parcel and left it in an unsecured location and it got stolen. And Lindakale refused to reimburse me and didnt care. Like Oops too bad! Not our problem!

1 December 2025
Unprompted review
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Reply from LindaKale

Actually we showed you the shipping label with correct address and the deliery photos show the parcel was delivered to the correct address.

And also we sent 2 emails, one reminded that the parcel was out for delivery and antoher email reminded that your parcel was delivered. If your address has the risks for the parcel to get stolen, we'd suggest you keep an close eye for the shipping notification emails, and contact the shipping company when it's out for delivery or check the parcel as soon as possible after you receive the delivery notice email

Rated 5 out of 5 stars

Love my PB Charleston Slipcovers

I purchased two slipcovers for my PB Charleston chair and a half and ottoman. The fabric is beautiful, the slipcovers well made and a perfect fit. I'll be shopping again when I'm ready to switch up my decor again.

25 January 2026
Unprompted review
Rated 4 out of 5 stars

I am writing a new review

I am writing a new review. I ordered 2 slip covers and when they came they were too too small. I wrote to customer service and they replied right away. They took my information, asked for pictures and measurements and within 2 weeks I had my slip covers. I am very pleased with the quick response and fix of the problem. I will order again. Thank you

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased from them 4x

I have purchased from them 4x. Over the last 3 years. 2x for my ikea Ekeskog 3 Seat, Hovas arm chair and ottoman and for an Ektorp love seat. Every time. I haven’t been disappointed. I’m shocked by some of the reviews because when I email they answer. I have never had an issue. Order samples on 2 occasions. Never charged me more for order like 20 samples and my 4 covers are amazing quality and reasonable cost. Some web sites sell the same thing for literally 800. Anyways. Amazing and I will order again. Thank you!!!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

After placing my order I checked reviews, I am so glad I didn’t read the reviews first. Just got my sofa cover for my pottery barn grand sofa. It fits, it’s a little on the loose side, but would much rather have it loose than too small. I will definitely order again. Price is very much worth it. Took about a month to get but that’s understandable since it comes from China. I reached out a couple times to check order status and the replied by the next day. I am very happy 😃

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

This is my second order from LindaKale and again, they didn’t disappoint. The quality of their slipcover is excellent, and they arrived earlier than I expect. Shipping was fast and I would definitely recommend them to anyone looking for unique covers.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

I had such a great experience ordering

I had such a great experience ordering. The customer service was so friendly and helpful. I was uncertain about the fabric selection and they made me feel comfortable. The end product is beautiful - incredible soft fabric, rich color and fit is also perfect. I have already recommended them to two friends. Thank you for making my living room looks so much better.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

I received the replacement cover and it…

I received the replacement cover and it had blood on it I immediately emailed them and they completely gave me a runaround and never replaced it. So disgusted and disappointed in their lack of professionalism.

18 June 2025
Unprompted review
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Reply from LindaKale

We find your order was placed in the year 2022 and we checked the packing video when you asked the blood stain, and when we shipped it, there was nothing, and you sent you the return information, but you didn't return it.

Rated 1 out of 5 stars

Buyer beware

Buyer beware! DO not order from here! Slipcovers do not fit. Trying to get my money back! UGH!!!!!

29 May 2025
Unprompted review
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Reply from LindaKale

Please note the cover fits a certain kind of sofa only and it doesn't fit all sofas look similar

Rated 1 out of 5 stars

Quality of product and service very poor

Quality of product very poor - faded dramatically in normal room sunlight. If you have a return - very difficult and expensive (ship to China). Bad - do not use them.

6 May 2024
Unprompted review
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Reply from LindaKale

You placed the order 2 years ago, it's normally for a cover to faded a bit after using for over 2 years under strong sunlights

Rated 1 out of 5 stars

PLEASE Do not buy from there

Do not buy from there. We were gifted a cover from my father who wanted to get us a good gift for me and my partner for Christmas. Since we were away for a little bit, we only got to put the cover on mid January (they have a 30 days return policy with return fees to be paid from the sender). When we've put on the cover on the couch not only it ripped but the cover was too short. We email them they said that we could send it back if we were not happy but I disputed that since the cost of sending it back to China was the cost of the actual cover! I am not about to pay $300 CAD because your product was poorly made. I've been doing some back and forth with them through email for a month and they have been MIA for 3week now even thought I have been following up. I feel bad for my dad who litteraly waisted $300 of his hardly hearned money. wave your money and do NOT buy from there please

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Linda Kale is a...how do I put…

Linda Kale is a...how do I put it.....not a complete fraud. But a dishonest company misrepresenting themselves to appeal to US customers and pump out cheaply made or imprecisely made Chinese knockoffs. Some of their fabrics can be quality, but turning those fabrics into a workable product has yet to become an exact science for Mrs. Kale....Upon further review- The company is based in China. There is no "Linda" as described in the "our story" section. Despite their claim to be comprised of a workforce of former fortune 500 managers, spelling and syntax errors are commonplace and everywhere. In regards to their product, they do their best, with profit and speed taking priority (not speed of delivery or client care, but in closing out each paying customer as fast as possible in order to get to the next..). They claim to custom make a large amount of mass produced furniture companies covers. In regards to my experience. The covers are guesstimated and pumped out in a quality that is to be expected from such an operation. Should have known, as the care taken in the website's development screams trustpilot alert. And the fact that they spend more time here quibbling with other unhappy customers in an argumentative fashion is not a company that you want to trust. Sure, the covers are cheaper than the overpriced covers that come with more established companies like bemz, etc. But 1 cover you save a bunch of money on that doesnt fit doesn't get you anywhere, at least it didnt for me. I am just disappointed I didnt do the research until after finding this out, and reading others experiences here.

20 January 2025
Unprompted review
LindaKale logo

Reply from LindaKale

We didn't find any order from you. All the words you said like a ad. for our competitors.

We ship from China which is clearly stated on the website, which we never tried to hided and we don't feel shame about it. There are real reviews for us with photos shared, I think it's convincing for the quality of our products.

Rated 2 out of 5 stars

"Standard Covers" don't fit and their mistake costs the customer

I ordered what they advertised to be a standard slipcover they sell for a very popular model sofa from a major US retailer (PB). After a few weeks, the slipcover arrived and it did not fit at all; it was several inches too big all the way around on the cushion covers, and in the width of the sofa. While the rest of the cover was too big, the part of the frame cover was too short in the depth of the arms by about two inches. Their very nice (at the time) customer service person said they would replace it with a properly fitting slipcover and there was no need for me to return the first cover they'd sent...Which is good, as it does say on their website that the returns are to China, and everyone should be aware before buying that shipping to China is very expensive. The second cover arrived another few weeks later and still does not fit...The cushion covers from the second attempt fit fine, and the width of the cover for the frame was better; but the arms depth was still two inches too short and won't go over the arms properly, and the seams started to split as soon as I tried to pull it over... So, rather than undergo this process for a third time, and wait another several weeks; I asked for refund...The previously very nice customer service person started saying they will not give a refund because it's been more than 30 days since my original order. I had to argue back that it has been less than 30 days since I received the second cover; so I should be entitled to a refund as it's still not right. I think this problem might have been that the person looking at my refund request maybe didn't have access to the fact they had actually sent me a second cover. It also seems that they do not often get tracking information all the way through, so they don't sometimes know if and when something they have shipped has actually been delivered to the customer. I've now had to pay for return shipping back to China (about $85 for both covers) even though I am not sending these back out of choice, but because they don't fit. I'll update this review if and when I actually receive my refund. Before ordering, I recommend checking return shipping costs for approximately 3-4 kilos from wherever you are to China, as it can be expensive even when they make a mistake. (Per below, the second cover was not made according to my measurements, and given what I ordered is listed as a "standard cover", I should not have to provide measurements and photos in the first place. (I originally suggested you check for about 2.5-3 kilos...) Total weight my for 2 covers was between 7 and 8 kilos; but this sofa is very large compared to most and the fabric I chose was velvet which is often heavier than other types).

15 January 2025
Unprompted review
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Reply from LindaKale

Actually we made the second cover as the measurements you provided, please return all the pieces of the covers back, even one set cover is much heavier than 2.5 kilos.

Rated 1 out of 5 stars

I should have done this two years ago

I should have done this two years ago. This company does not honor their word or customer wishes. I ordered a faux leather cover for my IKEA Freheiten couch and picked a beautiful modeled wine color. Took a while to get to me but when it arrived is was bright red..they said that was allowable..nowhere near the swatch I picked..then I was never able to get the cover to stay on and fit..only part of it will stay on. They would not replace color because they considered bright red acceptable. Said they would remake it but at my expense. So I've been living with a half black(original cover) and half bright red couch...One of the worst experiences I've had..out almost $300.00...

Lindakale responded to me...Like I said the order was like two years ago but I was unable to put in the review date, that far back..Yes I ordered from you and am out alot of money..I want future customers to see that they turned around and called me a liar..trying to say I didn't order from them and put the blame on me. I Know the color I ordered and swatch code they had matching the color they claimed they would send but they didn't honor their word. When reviewing I am unable to enter a date more than one year ago.

Also, I don't like to be called a liar...I ordered this Wine faux leather freheiten cover for my IKEA couch on 7/20/23...I looked up the date this morning. I was charged $279.30. My name is not melodybluesky..that's my email handle..my name is Theresa

2 December 2024
Unprompted review
LindaKale logo

Reply from LindaKale

Actually we don't have any order under your name and then we reminded people may call the same color different names in your order confirmation email, if you really placed the order, please double check

And actually we checked all order records, no order is under your name

Rated 1 out of 5 stars

Why can’t you give a zero?

Why can’t you give a zero?
Confirmed they could make the PB cover, ordered swatches and ordered. Waited months got the first one and didn’t fit AT ALL. Emailed immediately- they said they made the wrong one. Sent another. And that DOES NOT FIT AT ALL. Sent pics. They said it was right. It is not. No where near.

IT IS A SCAM. It’s July and I am without a slip cover and without $259. Started process in November 2023.
Working with my credit card company now.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

This was the best decision I have made…

This was the best decision I have made in years, bought an Ektorp 3 seater sofa from Ikea, found a lovely pattern, 6 weeks later the cover arrived, wonderful quality, beautifully stitched, will be ordering a second in a different colour/same pattern - can't praise the company any higher - would recommend everyone who is fussy to order from this company - friendly and helpful staff to top the experience!!!

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for fabric samples…

Ordered and paid for fabric samples well over a month ago still haven't received them if it's going to take you over a month for some measly samples I can't imagine how long I'll have to wait for the product itself. Likely just another scam company don't bother there are so many others like ComfortWorks that you can go to instead.

23 February 2024
Unprompted review
LindaKale logo

Reply from LindaKale

We can't find your order due to the name left here.

Please contact our customer service for the update, the sample order normally takes 2-3 weeks to be delivered (if you're in hurry, please choose express shipping, it will arrive within 1 week) and the cover order normally arrives in 3-4 weeks, and 2-3 weeks with express shipping.

Rated 1 out of 5 stars

I received an ottoman cover that was poorly made

I received an ottoman cover that was misshaped. I sent photos. They agreed it was poor quality and said they would replace. I followed up over a month later and they said they had changed their mind. The issue was I didn’t know how to put the slipcover on. Horrible customer service and very shoddy workmanship. A waste of money.

How do you make an obviously curved seam in the middle of what should be a straight seam fit?

14 February 2024
Unprompted review
LindaKale logo

Reply from LindaKale

Plesse check your communication records, we said we would investigate and we imitated how you put on the cover, and we let you know how to adjust it, and we showed you how the cover look after the adjustment, and asked you to try again. Please put it on in the right way, it works nicely.

We sent you the photos of how to adjust the "curved seam" to straight, please take a try.

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