Murphy Home Reviews 

36,827
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,827)

5,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

From our in store Sales chap Dermot in the Airside shop to the delivery 2 days later by both Bernard and Paul the entire experience was super professional. Our installation involved navigating a very difficult stairs in our property and both guys worked so efficiently to get the product into place. I would highly recommend Murphy Home a pleasure to deal with from start to finish.

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Shane and Tadgh arrived as described

Shane and Tadgh arrived as described. Very helpful pleasure to deal with. Took away all rubbish and left the place spotless.

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Cerzary and Rory were a great delivery…

Cerzary and Rory were a great delivery tram. Friendly and efficent.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Sean and Alan were very professional…

Sean and Alan were very professional and pleasant to deal with They had a difficult job and knew exactly what they were doing Excellent customer service.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Jane Dalton provided excellent customer…

Jane Dalton provided excellent customer service. Very willing and helpful with all queries.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! Really happy to hear that you had such a good experience shopping with us and we hope to see you again soon. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Shane and Martin were great

Shane and Martin were great, very helpful and professional , I would recommend Murphy’s services

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard were super efficient

Paul and Bernard were super efficient, on time and very courteous and pleasant.
I would not hesitate to highly recommend them. Top marks... stars to them both.
Anna Leonard

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

I ordered a storage bed and mattress…

I ordered a storage bed and mattress from Michael Murphys. I dealt with Jackie in the New Ross store. She was very helpful and efficient. The men delivered my bed early this morning and they assembled it and brought away all packaging. They were very pleasant and very efficient. Thank you.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Delighted with my new couch

Delighted with my new couch.
Delivery men - Martin and Shane were very professional, punctual, friendly and helpful.
Thank you again for a lovely experience.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Shane / martin are incredible .very…

Shane / martin are incredible .very hard workers and incredibly respectfull..murphy hine are very lucky to have them.a great representation of the company .thanks again lads

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Shane and Martin delivered my furniture…

Shane and Martin delivered my furniture exactly when they said they would and brought it in to where it needed to go. Great service

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Very helpful friendly delivery guys

Very helpful friendly delivery guys
Rang me prior to delivery to let me know when they would be arriving

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Fast, Friendly and Professional Delivery

Great delivery today from Sean and Alan. They were friendly, efficient, and handled everything with care. Very happy with the service.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Cezary & Rory delivered my new sofa…

Cezary & Rory delivered my new sofa today they were very professional, arrived at the time they said they would, very quick, tidy and friendly 😀

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Great support

Great support

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! Really happy to hear that you had such a good experience shopping with us and we hope to see you again soon. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Sean & Alan delivered my suite on the…

Sean & Alan delivered my suite on the morning of July 22nd, they arrived on time and removed my old suite and put in and made up new suite, they were extremely professional and efficient, excellent service provided by them, highly impressed

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Two delivery guys were exceptional

Two delivery guys were exceptional. Nothing was a problem. Efficient, professional and attention to detail was fantastic. Would highly recommend the overall experience.

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Easy dealings and good communication

Easy to deal with; came earlier than expected which was great for me. Good communication throughout

22 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

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