everything went smoothly, books were packaged safely and with great care and the order arrived within estimated time. :) i also really liked getting status updates to know what stage my order is on. p... See more
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Z wyborem ponad 21 milionów tytułów książek w ponad 150 językach Libristo jest największą księgarnią internetową książek obcojęzycznych w Europie. W naszej księgarni można znaleźć książki w języku angielskim, niemieckim, francuskim, hiszpańskim, rosyjskim lub włoskim. Ale czy wolisz czytać po polsku, węgiersku, chorwacku, czesku, słowacku, ukraińsku, a może po chińsku lub koreańsku? Nie ma problemu, mamy to wszystko. Jesteśmy zespołem młodych ludzi, którzy nieustannie poszukują nowych tytułów, aby poszerzyć nasz wybór książek w różnych gatunkach i językach. Naszą wizją jest zapewnienie łatwego dostępu do dowolnej książki w dowolnym języku każdemu klientowi w Europie w zaciszu własnego domu. Dzięki Libristo nasi klienci są informowani i bawią się poza swoimi fizycznymi granicami, są zawsze o jedną stronę do przodu. Z Libristo możesz „być kimkolwiek”!
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Great many books to chose from, never had a problem with delivery.
Reply from Libristo Poland
I discovered Libristo not long ago and have made two orders so far. The service has been smooth and quick. They have books that aren't available from other sellers.
Reply from Libristo Poland
Well organized support and full information about status of the order after placing.
Reply from Libristo Poland
Reply from Libristo Poland
I waited pretty long for the manga I bought but it was great quality
Reply from Libristo Poland
Reply from Libristo Poland
🇬🇧 I have ordered twice so far and I had no problems. The books I was looking for and I purchased, arrived in a very good condition. I can recommend the store!
🇵🇱 Książki zamówione do Polski. Trochę trzeba czekać na dostawę od wydawcow, ale ogólnie polecam!
Reply from Libristo Poland
I am more than happy with the service and approach of customer service at Libristo Poland. They handled my request very professional, I received all my orders without any delays or issues. I will definitely come back
Reply from Libristo Poland
Every time reliable, items get within estimated time of delivery and they always come carefully packed. Great prices too. I highly recommend
Reply from Libristo Poland
My books arrived in perfect condition. Delivery took a bit longer, a few weeks, but that was fine with me. I understand that Libristo had to do some work behind the scenes to ensure I received all the books.
Reply from Libristo Poland
Even though the package took a long time to arrive, it arrived in perfect condition.
Reply from Libristo Poland
Reply from Libristo Poland
I ordered from Libristo multiple times and I was always satisfied. The choice is good - they offer books that are not accessible elsewhere, with a reasonable free shipping threshold. The books were safely packed and timely delivered. I will definitely use their service again.
Reply from Libristo Poland
The service is reliable. Please use it! We need them to stay in business.
Reply from Libristo Poland
I’m very happy with the book selection, especially the variety of languages available.
I’m also satisfied with the customer support — they responded to my emails quite quickly and addressed all my questions.
The only downside is that the estimated delivery date sometimes differs from the actual one.
I ordered a book from The Witcher series in English on March 10.
I don’t remember the initial estimated delivery time, but by March 19, the warehouse delivery date was listed as March 17–18.
I contacted customer support for clarification, but they couldn’t provide an exact delivery date.
In the end, the book was shipped on March 24 and delivered on March 26.
Fortunately, the delay wasn’t critical for me.
It would have been a 5 out of 5 if the information about stock availability and delivery times had been more accurate.
P.S. I really love the green tote bag I got with points from my last order!
Reply from Libristo Poland
The books arrived in a perfect condition, they were simply new. The selection of books in various languages is impressive, and the delivery time according to prior information
Reply from Libristo Poland
I have to look for a book to many days, almost a month. They had written other date for my delivery. The book is so thin like a magazine, the price is to big. That has only a few of sites. But the subject of book was good.
Reply from Libristo Poland
I have known this company for several years and I can strongly recommend them. They are quick, honest, helpful, have a fantastic choice and are friendly.
Reply from Libristo Poland
I ordered a book from Amazon. Came with torn dustcover. Ordered again. The same thing. Got angry and ordered it from Libristo. The book came in a plastic, wrapped in another form of plastic. That's how you do it. Great job.
Reply from Libristo Poland
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