Lease Car  Reviews 

6,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely friendly, knowledgeable, and informative throughout every single step of the vehicle leasing journey. Consumers note that the application steps, vehicle handover, and overall service are exceptionally smooth, quick, and professionally organized from start to finish. Though some reviewers experienced frustrating delivery delays, unexpected schedule changes, and communication gaps regarding vehicle availability. A few people also mentioned being left waiting significantly longer than anticipated without a reliable car for models that were initially listed as ready in stock.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

People report positive experiences with service, often highlighting the friendly and professional support... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are extremely... See more

User experience

Consumers find user experience to be positive, describing the entire leasing journey as simple, smooth, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for... See more

Rated 5 out of 5 stars

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more

Rated 5 out of 5 stars

I looked at several lease companies but decided that leasecar was the one for me. Sarah Roberts was my contact and she was very friendly and efficient in providing all the details that were required.... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more


Company details

  1. #3 of 25 best companies in Car rental company
  2. #4 of 38 best companies in Car rental service
  3. #4 of 37 best companies in Leasing service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(6,777)

622 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and Friendly

I Found Leasecar extremely helpful and professional as I went through the process of leasing a car for the first time. Stephen Turner in particular explained everything easily and any questions I had were answered very fast and the whole process was made extremely easy. I now have my car which I am very pleased with and i would have no hesitation in recommending Leasecar.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Ben got back to me the day after my enquiry and made the whole process smooth and hassle free. Communication was excellent throughout, and everything was handled quickly and professionally. I’ve just taken delivery of the car and I’m really pleased with it. Thanks again, Ben!

17 July 2026
Rated 4 out of 5 stars

Generally a good experience

Generally a good experience, Sarah at lease car was responsive and helpful and the process was easy and well explained.

My only gripe would be listing something as “in stock” with delivery 2-4 weeks and then it taking 5 1/2 weeks as it wasn’t even in stock at the supplier. Apparently an industry norm but somewhat deceptive. All this was at least communicated well but annoying when left without a car for that time.

17 July 2026
Rated 5 out of 5 stars

From first call to delivery was 14…

From first call to delivery was 14 days. Ben Salmon is a credit to his company. Very patient and explained the process clearly. Also he always picks up the phone or calls straight back. Even after delivery. Highly recommended.

13 July 2026
Rated 5 out of 5 stars

First time leasing a car and Lease Car…

First time leasing a car and Lease Car and all personnel were very good, particularly Stephen Turner. All communication was prompt, efficient and well explained. Car delivery was as promised. Would definitely use Lease Car again.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and a Hassle-Free Process

When I first submitted my enquiry online, I wasn't quite sure what car was going to fit our business needs the most. Stephen Turner got in touch with me shortly after via telephone to discuss the best options for us in terms of budget and needs. Stephen was very friendly and helpful from the get go, which ultimately made the process hassle and stress free. Stephen happily answered all of my questions and provided guidance where needed. Using Lease Car has been smooth and efficient and I would recommend them to any other business or individual looking for a trust-worthy car leasing company.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary service

Mat Machin is our contact at Leasecar.UK and if Carlsberg used agents like him……..
From our first contact everything went extremely well and his communication was spot on. I couldn’t be more pleased with the exemplary service I received.
Thanks very much.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Smooth sale

Leasing my car was a smooth and hassle-free experience from start to finish. Richard skingsley was professional, knowledgeable and friendly. The entire process was quick, transparent, and there were no hidden surprises. I'm very happy with my new car and the excellent customer service I received. I would highly recommend them to anyone looking for a stress-free car leasing experience.

7 July 2026
Rated 5 out of 5 stars

This is my 3rd vehicle via Lease Car

This is my 3rd vehicle via Central Contracts/Lease Car. The car has arrived and is perfect for both budget and requirements. The whole process went smoothly and the car was delivered on exactly the day they said it would be.

6 July 2026
Rated 5 out of 5 stars

Great service

Richard at Central Contracts was fantastic in finding me a deal for the particular make and model that I wanted.
He talked me through each step of the process in language I could understand.

6 July 2026

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