e-car lease  Reviews 

2,488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, responsive, and extremely professional throughout the entire vehicle leasing journey. People also mention that new cars are delivered promptly by courteous drivers who happily take the time to thoroughly explain all the vehicle features. The quotation and ordering steps are described as smooth, simple, and transparent from start to finish. Some reviewers were not happy with delivery timelines or experienced minor communication gaps regarding aftercare support. A few customers noted that vehicles occasionally arrived needing a quick clean or experienced minor delays with their delivery schedule.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and responsive throughout the entire process. Reviewers... See more

Service

Customers had positive experiences with service, noting that the entire process from first contact to... See more

Delivery service

Reviewers express high satisfaction with the delivery service, noting that cars arrived promptly on the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the experience as consistently helpful... See more

User experience

Clients share positive opinions on user experience, describing the leasing process as seamless, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish. We’ve leased three cars now and this was by far the easiest and most seamless process we’ve had. Mike was great throughout, really helpful, responsive and... See more

Company replied

Rated 5 out of 5 stars

We reached out as we wanted a particular car in a certain colour. Mike worked very hard to secure us the desired car to fit our rather tight deadline. The car was promptly delivered by a very nice g... See more

Company replied

Rated 5 out of 5 stars

First impressions count and these were the only company to phone quickly in response to a query via a comparison site. The call was not a hard sell but informative and helpful. I needed a week to co... See more

Company replied

Rated 5 out of 5 stars

...and wow - what a fantastic experience! We dealt with Mike Crompton (and his PA Hayley), who were really helpful, professional and above all, patient with us - we couldn't have asked for a better fi... See more

Company replied


Company details

  1. #6 of 37 best companies in Leasing service
  2. #6 of 38 best companies in Car rental service
  3. #1 of 3 best companies in Electric Motor Shop
  4. #4 of 32 best companies in Electric vehicle charging station

Written by the company

e-car lease are the UK's leading electric car experts. Whether you are a personal contract hire, business contract hire or salary sacrifice customer, our team are on hand to deliver a top rated experience time after time. While our team can assist with any petrol, diesel, hybrid or PHEV enquiry, it is our pure electric and zero emission speciality which sets us apart from any other leasing broker. A family business with over 60 years’ experience, we have invested all of our resources into the electrification of the UK's automotive market. Throughout each year we form part of a process that purchases thousands of vehicles, allowing us to negotiate competitive prices with vehicle manufacturers such as Audi, BMW, Mercedes-Benz, Skoda, Tesla and Volkswagen. This allows our e-car lease team to offer some of the best electric car leasing deals to our customers. Just browse our industry-leading website and discover for yourself why we are the default choice for electric cars and vans. Our bespoke website is underpinned by the Lythium EV process, which sets out to you the range, charging rate, charging time, company car tax and whole of life costs on every EV. Whether you are an individual, company car driver, fleet manager or Salary Sacrifice scheme, our information ensures the decision you make is the right one. And don’t forget, if you are based in the northwest (Manchester, Liverpool, Warrington or St Helens) please do feel free to visit us and see some of our electric demonstration vehicles.

e-car lease - Electric Car Leasing Specialists

Written by the company

Customer Service
The team at e-car lease value every customer, no matter the circumstances. We strive to consistently meet customer expectations time after time.
Experience
Our family automotive business has been operating for over 60 years and are one of the first electric vehicle specialists in the UK. With the ability to supply electric cars, and vans, the team at e-car lease not only provide competitive deals but also provide you with the advice and support you, or your company, deserves.

The UK's ONLY Electric Vehicle Certificate

Understand your new EV before you buy

Understand your new EV before you buy
The team at electric car lease have designed a leading EVC™ certificate which is a free downloadable tool on every vehicle our amazing website advertises. These help you to understand the EV before you buy and tell you everything like real-world range, charging times, charging costs, running costs, power/performance, towing capacity, bidirectional charging, charge point locations and EV tariffs. No other leasing company can offer this unbelievable tool.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,488)

184 reviews in the last 12 months

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Rated 5 out of 5 stars

Aaron was extrmeley helpful throughout…

Aaron was extrmeley helpful throughout the whole process, honest and transparent. Would highly recommend!

28 August 2026
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Reply from e-car lease

What a great review Osman. Thanks for taking the time to detail your experience with our car / EV experts, like Aaron (in sales). It means a lot.

If you need any further assistance, just let us know.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

A great company to do business with

A great company to do business with. Owen looked after me every step of the way, answering any questions i had and navigating me to the best prices and deals on offer. I also had conversations with Sarah who was every bit as helpful.
I'd highly recommend them both and of course the company overall.

3 September 2026
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Reply from e-car lease

Thank you for detailing your business leasing experience with our EV experts. And a special thanks for highlighting the efforts from both Owen and Sarah. An absolute pleasure to look after your fleet!

Enjoy the new car. Here if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Well done!

The whole process was smooth, transparent, and highly efficient. I was kept well informed at every stage, and everything was handled professionally from start to finish. A special shout-out to Andy Green for his excellent work, support, and attention to detail throughout the process. Highly recommended.

28 August 2026
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Reply from e-car lease

Thank you so much for the amazing review. From speaking with Andy, can we say it was an absolute pleasure to deal with you too; a dream customer! Andy, and his team, were delighted to help you with your new lease car.

And they are always on hand if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Andy and Christine are the dream team!

Andy and Christine are the dream team! Between them both, the whole experience is, as always, brilliant. Nothing is too much trouble, feel fully supported, everything explained, couldn't ask for better. Would definitely recommend them!

25 June 2026
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Reply from e-car lease

We are very lucky to have Andy and Christine partnering together for our EV and fleet customers. They consistently go above and beyond to ensure that each lease is managed to the highest possible standards. But thank you for setting this out for other customers to see in your review. It does mean a lot to us.

Here if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Easy process

Friendly, non-pushy service which made the process easy and pain-free. Would use again.

18 August 2026
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Reply from e-car lease

Thank you so much for the wonderful review Nick. Couldn’t really ask much more from our team here – precisely the feedback we love.

Enjoy the new lease car. Here if you need anything further.

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

My first lease car and my experience…

My first lease car and my experience was first class. Great people, great service and a brand new car home delivered. Thanks to Andy for an incredible experience. I highly recommend.

27 August 2026
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Reply from e-car lease

Thank you for the wonderful feedback. We really appreciate the kind words about our team and Andy, in the EV / new car sales team.

If you need anything further just ask. Enjoy the new car!


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. We’ve leased three cars now and this was by far the easiest and most seamless process we’ve had.

Mike was great throughout, really helpful, responsive and made everything straightforward.

Would definitely recommend and wouldn’t hesitate to use them again.

28 August 2026
Unprompted review
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Reply from e-car lease

Thank you for the overview on your recent electric car lease experience. It’s great to hear that our EV experts managed to deliver a stellar performance, with Mike leading the transaction.

Here if you need us further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

First impressions count and these were…

First impressions count and these were the only company to phone quickly in response to a query via a comparison site. The call was not a hard sell but informative and helpful. I needed a week to consider a few things and they honoured that.
The process once we went ahead was smooth and was kept upto date all the way.
Excellent team.

17 August 2026
Unprompted review
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Reply from e-car lease

Thank you for the wonderful feedback. In an age of automation and digitisation, it is nice to know we have retained the familiar and friendly human touch which made our car leasing business so unique. I am happy to hear that both James and Hayley managed this transaction to the highest standards and delivered your new lease car as expected.

The process does not end here – just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Fantastic service from Hayley and Mike…

Fantastic service from Hayley and Mike whilst sourcing our car. Prompt assistance via email and telephone, a clear and simple application process and the car arrived on the date that we requested. Highly recommended!

25 August 2026
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Reply from e-car lease

It is always a pleasure to read such positive reviews about our amazing car leasing experts. Clear, concise and considered is a nice result for our customers!

Enjoy the new lease car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Kona Hybrid lease

Just received delivery of my new hybrid Hyundai Kona. The company were very helpful, specifically contacting me directly when a new shipment was coming in of the car I was hoping for.
It was delivered at the time I was expecting and the driver gave me a call 40 minutes before.
So far I have been very pleased with the service.

24 August 2026
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Reply from e-car lease

Thank you for taking the time to review your car leasing experience. We do appreciate the positive feedback. And more importantly, very pleased to hear that this went to plan!

Enjoy the new car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Outstanding service from James Bishop

I couldn’t be happier with the service I received from James Bishop. From start to finish, the communication and customer service were absolutely top notch.

James was fantastic throughout the process. Every time I had a question, whether I picked up the phone or sent an email, he got back to me incredibly quickly. He took the time to understand exactly what we needed and worked hard to make sure the car was delivered within the timeframe we wanted.

I’d also like to say a huge thank you to Hayley Smith, who was fantastic on the administration and paperwork side of things. She was incredibly responsive, communicative and efficient, and moved everything along extremely quickly. Given how quickly we needed the car, her support in getting all the paperwork completed and processed made a real difference.

The whole process was smooth and straightforward, with excellent communication and collaboration from both of them. Obviously, we made sure to complete everything required on our side as quickly as possible too, but James and Haley went above and beyond to keep everything moving and get the car to us within a very tight timeframe.

Many thanks to both James and Haley for the fantastic service and professionalism. I would have absolutely no hesitation in recommending them. If you’re considering leasing a car, I’d definitely recommend getting in touch with them - you’ll be in very good hands!

21 August 2026
Unprompted review
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Reply from e-car lease

Thank you for taking the time to write such a comprehensive overview of your electric car experience with our team. In particular, thank you for recognising the efforts which James and Hayley went to in order to ensure that your new EV was ordered and delivered to the highest possible standards.

While an online and digital business, we never lose our personal and human touch here at e-car lease. And helping amazing customers like you to access the joys of electrification is a pleasure.

Here if you need any further assistance.



Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Fantastic experience with this company

Fantastic experience from start to finish. Spoke to Ryan a number of times who was very patient with me and found the exact spec and model vehicle I wanted at a great price. Nothing was too much trouble for him. Having spoken to a number of other lease companies I found these the best by far.
Thanks for the great service 👍🏻

17 August 2026
Unprompted review
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Reply from e-car lease

Lovely review. Thanks Tim. Our electric car and van leasing experts do go above and beyond for our customers. Great to hear this was your experience.

We appreciate the opportunity to look after your business. Here if you need us further.

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Great service

Great service, delivered on time, and explained everything well.

17 August 2026
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Reply from e-car lease

Thank you for the amazing feedback about your car leasing journey. Exactly what we want to hear from our customers.

The process does not end here – just get in touch if you need anything further. Enjoy the car!



Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars
e-car lease  logo

Reply from e-car lease

Thank you for the great review about our EV experts. We do appreciate your continued trust and faith in our team to manage your fleet.

If you need anything further, just let us know.

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

I just want to give my recommendation…

I just want to give my recommendation for this company and specifically Lee Tepper. I contacted a few firms and the approach he took was refreshingly different. He understood my needs immediately, and worked hard to present credible deals, factoring my feedback. No generic follow-up emails, or slow responses.

In the end I decided to buy this particular vehicle instead of leasing, but I intend to use them for future business needs because they were head and shoulders above other firms.

7 August 2026
Unprompted review
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Reply from e-car lease

Thank you for the detailed feedback about our e-car team. And special thanks for recognising the efforts of Lee, in our EV fleet and business leasing team.

We appreciate the opportunity to look after your fleet and look forward to working with you again in the future.

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Overall good sales team

Overall good sales team. Got a great car at great value. Team have been supportive and transparent.

4 August 2026
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Reply from e-car lease

Thank you for taking the time to review your electric car leasing experience with our experts. It does mean a lot to us all. Really pleased to hear that the move into an EV was a seamless one.

Here if you need anything further.

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Helpful staff

Easy to arrange a quote and go ahead with lease. Able to organise delivery date too.

6 August 2026
Unprompted review
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Reply from e-car lease

Thank you for the positive feedback. We do appreciate you taking the time to recognise our EV experts here.

Enjoy the new lease car!


Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Ryan was brilliant start to finish made…

Ryan was brilliant start to finish made it easy to get my new car

5 August 2026
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Reply from e-car lease

Thank you for the great review and your kind words for Ryan. Our team do try their best to offer an all round professional and friendly service for our EV customers.

Enjoy the new Cupra !

Phil King
Service Director
CarLease UK / e-car lease

Rated 5 out of 5 stars

Query’s answered efficiently

Query’s answered efficiently

29 July 2026
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Reply from e-car lease

Thanks for the great review Mike. We really appreciate the kind feedback about the car leasing process with our experts here.

As ever, just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

Rated 4 out of 5 stars
e-car lease  logo

Reply from e-car lease

Thank you for continuing to use our car leasing team for your vehicles. We really appreciate the loyalty; car number 3 now! And pleased to hear that our team delivered the standards we expect.

Enjoy the new car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

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