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Love Your Home Reviews 

2,022
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Brilliant delivery service from Phil and Connor and very helpful customer service from Eloise - I ordered an ‘available now ‘ sofa and they changed it when I changed my mind. Eloise was very helpful.... See more

Rated 5 out of 5 stars

The LYH experience has been seamless start to finish. Great initial contact at the showroom and follow up through to delivery, with a huge shout out to the delivery guys Craig and Mike. Absolute stars... See more

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the point of ordering until they were expertly delivered by Craig and Mike. The quality of my sofas has not disappointed and thanks to the maintenance tips given on delivery I a... See more

Company details

  1. #3 of 395 best companies in Home Furniture Shop
  2. #3 of 115 best companies in Bed shop
  3. #1 of 76 best companies in Furniture Manufacturer
  4. #2 of 92 best companies in Sofa store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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5.0

All reviews

(2,022)

474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are delighted with our arm chair

We are delighted with our arm chair; it looks perfect in the sitting room. Mike and Craig carefully delivered it and removed the casters as requested. Very pleased with the entire service.

3 July 2026
Unprompted review
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Reply from Love Your Home

Hi Chris,

Thank you for your lovely review. I'm delighted to hear your armchair looks perfect in your sitting room and that Mike and Craig took such great care with the delivery and fitting. It's wonderful to know you're so pleased with both your new furniture and the overall service.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Fantastic company and delivery

Craig and Mike delivered a sofa for us today and it was a very tricky job for them! I was so impressed with their perseverance and friendly attitude. The whole experience with love your home has been fantastic and I cannot recommend this company enough.

3 July 2026
Unprompted review
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Reply from Love Your Home

Hi Georgina,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike approached such a tricky delivery with patience, perseverance, and a friendly attitude. I'll be sure to share your kind words with them and the wider team. It's lovely to know your experience with Love Your Home has been so positive from start to finish.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

A fabulous setting at The Chapel at…

A fabulous setting at The Chapel at Wandsworth for showcasing LYH. We purchased several pieces of furniture which are well made and comfortable. Eloise in customer service was very professional and helpful in liaising with us, the workshop in Poland and the delivery team to change the leg style on the stool we had ordered, so that it would match the sleigh style of the Jasper sofa.
Marc and Phil the delivery team phoned to let us know eta, and were within the allotted time frame. They were pleasant and efficient.
Thank you

1 July 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Gill,

Thank you for your wonderful review. I'm delighted to hear you enjoyed your experience at The Chapel and are so pleased with the quality, comfort, and craftsmanship of your new furniture.

It's lovely to know Eloise provided such professional support in coordinating the custom leg change, and that Marc and Phil delivered with great communication, efficiency, and care. I'll be sure to share your kind words with all teams involved. Thank you for choosing Love Your Home and hope to see you back at the Chapel soon!

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Connor were very quick and…

Craig and Connor were very quick and efficient

29 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi James,

Thank you for your review. I'm delighted to hear Craig and Connor provided such a quick and efficient delivery service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Connor just delivered two arm…

Craig and Connor just delivered two arm chairs, two stools and an ottoman. Cheerful efficient chaps! A job well done!

30 June 2026
Unprompted review
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Reply from Love Your Home

Hi Neil,

Thank you for your wonderful review. I'm delighted to hear Craig and Connor made your delivery such a positive experience with their cheerful and efficient service. I'll be sure to pass on your kind words to them. Enjoy your new furniture!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Awesome service

24 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Mohamed,

Thank you for your awesome review. I'm delighted to hear you had such a great experience. We really appreciate your support.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Professional, Friendly & Efficient

Our experience with Love Your Home has been outstanding from start to finish.
From our first visit to the Wandsworth showroom, through to the excellent communication from the team regarding fabric choices and delivery times, everything was handled professionally and efficiently.
A special thank you to Marc and Phill, who delivered and assembled our beds today. They were incredibly careful, taking great care around our newly painted walls, worked quickly and efficiently, and left everything spotless, removing all the packaging before they left. Nothing was too much trouble, and they were both friendly, courteous and professional throughout.
Thank you to everyone at Love Your Home for such fantastic service. We wouldn't hesitate to recommend you.

29 June 2026
Unprompted review
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Reply from Love Your Home

Hello Nicky,

Thank you for your lovely review. I'm delighted to hear your experience with Love Your Home was outstanding from your first visit to The Chapel in Wandsworth through to delivery.

It's especially lovely to know Marc and Phill took such great care while assembling your beds, working thoughtfully around your newly painted walls and leaving everything spotless. I'll be sure to share your kind words with everyone involved. Thank you for your recommendation, feedback like yours makes all the difference.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Great service and sofas!

The whole service has been excellent from the incredibly helpful ladies in the wandsworth showroom, to the equally helpful office/customer services whenever I’ve called up with questions, to the reliable and friendly delivery guys Craig and Connor. The sofas/chairs/footstools we ordered are all lovely.

29 June 2026
Unprompted review
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Reply from Love Your Home

Hello,

Thank you for such a lovely review. It means so much to hear that every step of your journey, from your visit to The Chapel in Wandsworth and conversations with our phone team, through to Craig and Connor's friendly delivery, felt so well looked after. I'm thrilled you're enjoying your new sofas, chairs, and footstools. I hope your new furniture becomes part of countless happy memories.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Great Delivery by Craig & Mike

Great Delivery by Craig & Mike, arrived in time, called a few minutes ahead to let me know.

They were very smart, well turned out, polite and friendly.

They took their time being careful manoeuvring the sofas in without any problems.

Fantastic service

25 June 2026
Unprompted review
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Reply from Love Your Home

Hi,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike made your delivery such a smooth experience, keeping you updated, arriving on time, and taking such great care bringing your sofas into your home. Their professionalism, attention to detail, and friendly approach are exactly what we strive for, and I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Akash and Martin did a great job on…

Akash and Martin did a great job on delivery. Very professional sevice.

19 June 2026
Unprompted review
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Reply from Love Your Home

Hi Richard,

Thank you for your lovely review. I'm delighted to hear Akash and Martin provided such a professional delivery service. I'll be sure to pass on your kind words to them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Love the couch

Love the couch! Movers Craig and Mike were especially helpful, professional and efficient!

25 June 2026
Unprompted review
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Reply from Love Your Home

Hi Rayane,

Thank you for your wonderful review. I'm so pleased to hear you love your new sofa and that Craig and Mike provided such a helpful, professional, and efficient delivery. I’ll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Brilliant! Highly recommend!

Brilliant! A really positive customer experience at Love Your Home! A highly efficient team on the phone and over email, and Craig and Mike were absolutely brilliant with the delivery. Next level customer service, thank you so much guys!!

25 June 2026
Unprompted review
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Reply from Love Your Home

Hi Fin,

Thank you for such a wonderful review. It’s a pleasure to hear that every part of your journey with Love Your Home, from our phone team to Craig and Mike's delivery, left such a positive impression. I'll be sure to share your kind words with everyone involved. Feedback like yours is a real boost to the whole team.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent customer service

After encountering a problem with the frame, the team at LYH could not have been more helpful.
The customer care team were quick to respond and went above and beyond to fix the situation.
Once the repair was delivered, the delivery team, Akash and Martin, were great too - and did a brilliant job especially considering how hot it was on the day.
Wouldn’t hesitate to recommend LYH; amazing product and the service to match

22 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Anna,

Thank you for your wonderful review. I'm so pleased we were able to put things right for you and that our customer care team made the process as smooth as possible. It's lovely to hear Akash and Martin completed the installation with such care and professionalism. I'll be sure to share your kind words with everyone involved, and thank you for your recommendation

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Marc & Phill were great

Marc & Phill were great. Delivered, installed and answered all my questions! Couldn't be happier

24 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Michelle,

Thank you for your lovely review. I'm delighted to hear Marc and Phill made your delivery experience so smooth, taking the time to install everything and answer all your questions. It's wonderful to know you're so happy with your experience.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Marc & Phill just delivered

Marc & Phill just delivered, unpacked and positioned my sofa in exactly the right place. They were incredibly polite and charming. Couldn’t have asked for better service.

24 June 2026
Unprompted review
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Reply from Love Your Home

Hi Alice,

Thank you for your wonderful review. I'm delighted to hear Marc and Phill delivered, unpacked, and positioned your sofa exactly where you wanted it, all with such a polite and friendly approach. I'll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Love my new Hector sofa and Bloomsbury…

Love my new Hector sofa and Bloomsbury armchairs. So much help in the showroom - I visited lots of times!

Huge thanks to Marc and Phill who did the delivery in today’s 34 degrees🥵!

24 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Amy,

Thank you for your wonderful review. I'm so pleased to hear you love your new Hector sofa and Bloomsbury armchairs, and that our showroom team were able to help throughout your visits.

A special thank you for recognising Marc and Phill as well, delivering in 34 degree heat is no easy task, and I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great service from Phill and Akash

Great service from Phill and Akash, polite and took their time with great care, thank you

17 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Fiona,

Thank you for your lovely review. I'm delighted to hear Phill and Akash took the time to deliver everything with such care and courtesy. I'll be sure to pass your kind words on to them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

So happy with our new sofa

So happy with our new sofa! Whole experience has just been fantastic. Kept up to date throughout the whole process. Big thank you to Phill and Marc for delivering and assembling our sofa in 30 degree heat. Very professional and polite. Five stars all round :)

22 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Oliver,

Thank you for your wonderful review. I'm so pleased to hear you're delighted with your new sofa and that your experience was fantastic from start to finish. It's lovely to receive five stars all round, and I'll be sure to share your kind words with Phill and Marc for their professionalism and care while delivering and assembling your sofa. Enjoy your beautiful new sofa!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

A refreshing experience showing great…

A refreshing experience showing great customer service still exists and isn’t a thing of the past. I received a call once the armchair was ready for delivery, which was within the promised delivery window when I originally ordered. I was given delivery date options and I got a reminder with a helpful 2 hour delivery window 48 hours ahead of the delivery date. I also received a call on the delivery day telling me they were 30 minutes away, Craig and Mike were both fantastic. They carefully delivered the armchair, took the time to tell me all about the aftercare the lifetime warranty and were just all round really pleasant. Nothing felt rushed, the service was efficient and done without fuss, delays nor any headache and with a pleasant human interaction throughout. Added bonus, no wasteful plastic or boxes as part of the delivery, the chair was delivered using a great reusable padded jacket to the chair.

22 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Iram,

Thank you for such a thoughtful and wonderful review. I'm delighted to hear that your experience felt refreshing from start to finish, with clear communication, careful planning, and a personal touch throughout.

It's lovely to know Craig and Mike delivered your armchair with such care, taking the time to explain the aftercare and lifetime warranty while making the whole experience feel effortless.

I'm also pleased you appreciated our reusable protective covers, a small detail that reflects our commitment to delivering with care. I'll be sure to share your kind words with the whole team.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

The furniture is of the highest quality…

The furniture is of the highest quality as is the delivery service. Our furniture was delivered by Mike and Martin and they couldn’t have been more helpful and attentive. Overall the service from this company is superb.

15 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Simon,

Thank you for your wonderful review. I'm delighted to hear you were so pleased with both the quality of your furniture and the service provided. It's lovely to know Mike and Martin delivered such a helpful, attentive, and professional experience. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

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