Brilliant delivery service from Phil and Connor and very helpful customer service from Eloise - I ordered an ‘available now ‘ sofa and they changed it when I changed my mind. Eloise was very helpful.... See more
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The LYH experience has been seamless start to finish. Great initial contact at the showroom and follow up through to delivery, with a huge shout out to the delivery guys Craig and Mike. Absolute stars... See more
I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more
Company replied
Excellent service from the point of ordering until they were expertly delivered by Craig and Mike. The quality of my sofas has not disappointed and thanks to the maintenance tips given on delivery I a... See more
Company details
- #3 of 395 best companies in Home Furniture Shop
- #3 of 115 best companies in Bed shop
- #1 of 76 best companies in Furniture Manufacturer
- #2 of 92 best companies in Sofa store
Written by the company
Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.
About Us
Written by the company
- At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
- Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.
Love Your Home
Quality From Our Family To Yours
Contact info
Fox Barn, Peper Harow Park, GU8 6BQ, Godalming, United Kingdom
- 01483 410007
- shop@love-your-home.co.uk
- love-your-home.co.uk
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Replied to 100% of negative reviews
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We are delighted with our arm chair
We are delighted with our arm chair; it looks perfect in the sitting room. Mike and Craig carefully delivered it and removed the casters as requested. Very pleased with the entire service.
Reply from Love Your Home
Fantastic company and delivery
Craig and Mike delivered a sofa for us today and it was a very tricky job for them! I was so impressed with their perseverance and friendly attitude. The whole experience with love your home has been fantastic and I cannot recommend this company enough.
Reply from Love Your Home
A fabulous setting at The Chapel at…
A fabulous setting at The Chapel at Wandsworth for showcasing LYH. We purchased several pieces of furniture which are well made and comfortable. Eloise in customer service was very professional and helpful in liaising with us, the workshop in Poland and the delivery team to change the leg style on the stool we had ordered, so that it would match the sleigh style of the Jasper sofa.
Marc and Phil the delivery team phoned to let us know eta, and were within the allotted time frame. They were pleasant and efficient.
Thank you
Reply from Love Your Home
Craig and Connor were very quick and…
Craig and Connor were very quick and efficient
Reply from Love Your Home
Craig and Connor just delivered two arm…
Craig and Connor just delivered two arm chairs, two stools and an ottoman. Cheerful efficient chaps! A job well done!
Reply from Love Your Home
Professional, Friendly & Efficient
Our experience with Love Your Home has been outstanding from start to finish.
From our first visit to the Wandsworth showroom, through to the excellent communication from the team regarding fabric choices and delivery times, everything was handled professionally and efficiently.
A special thank you to Marc and Phill, who delivered and assembled our beds today. They were incredibly careful, taking great care around our newly painted walls, worked quickly and efficiently, and left everything spotless, removing all the packaging before they left. Nothing was too much trouble, and they were both friendly, courteous and professional throughout.
Thank you to everyone at Love Your Home for such fantastic service. We wouldn't hesitate to recommend you.
Reply from Love Your Home
Great service and sofas!
The whole service has been excellent from the incredibly helpful ladies in the wandsworth showroom, to the equally helpful office/customer services whenever I’ve called up with questions, to the reliable and friendly delivery guys Craig and Connor. The sofas/chairs/footstools we ordered are all lovely.
Reply from Love Your Home
Great Delivery by Craig & Mike
Great Delivery by Craig & Mike, arrived in time, called a few minutes ahead to let me know.
They were very smart, well turned out, polite and friendly.
They took their time being careful manoeuvring the sofas in without any problems.
Fantastic service
Reply from Love Your Home
Akash and Martin did a great job on…
Akash and Martin did a great job on delivery. Very professional sevice.
Reply from Love Your Home
Love the couch
Love the couch! Movers Craig and Mike were especially helpful, professional and efficient!
Reply from Love Your Home
Brilliant! Highly recommend!
Brilliant! A really positive customer experience at Love Your Home! A highly efficient team on the phone and over email, and Craig and Mike were absolutely brilliant with the delivery. Next level customer service, thank you so much guys!!
Reply from Love Your Home
Excellent customer service
After encountering a problem with the frame, the team at LYH could not have been more helpful.
The customer care team were quick to respond and went above and beyond to fix the situation.
Once the repair was delivered, the delivery team, Akash and Martin, were great too - and did a brilliant job especially considering how hot it was on the day.
Wouldn’t hesitate to recommend LYH; amazing product and the service to match
Reply from Love Your Home
Marc & Phill were great
Marc & Phill were great. Delivered, installed and answered all my questions! Couldn't be happier
Reply from Love Your Home
Marc & Phill just delivered
Marc & Phill just delivered, unpacked and positioned my sofa in exactly the right place. They were incredibly polite and charming. Couldn’t have asked for better service.
Reply from Love Your Home
Love my new Hector sofa and Bloomsbury…
Love my new Hector sofa and Bloomsbury armchairs. So much help in the showroom - I visited lots of times!
Huge thanks to Marc and Phill who did the delivery in today’s 34 degrees🥵!
Reply from Love Your Home
Great service from Phill and Akash
Great service from Phill and Akash, polite and took their time with great care, thank you
Reply from Love Your Home
So happy with our new sofa
So happy with our new sofa! Whole experience has just been fantastic. Kept up to date throughout the whole process. Big thank you to Phill and Marc for delivering and assembling our sofa in 30 degree heat. Very professional and polite. Five stars all round :)
Reply from Love Your Home
A refreshing experience showing great…
A refreshing experience showing great customer service still exists and isn’t a thing of the past. I received a call once the armchair was ready for delivery, which was within the promised delivery window when I originally ordered. I was given delivery date options and I got a reminder with a helpful 2 hour delivery window 48 hours ahead of the delivery date. I also received a call on the delivery day telling me they were 30 minutes away, Craig and Mike were both fantastic. They carefully delivered the armchair, took the time to tell me all about the aftercare the lifetime warranty and were just all round really pleasant. Nothing felt rushed, the service was efficient and done without fuss, delays nor any headache and with a pleasant human interaction throughout. Added bonus, no wasteful plastic or boxes as part of the delivery, the chair was delivered using a great reusable padded jacket to the chair.
Reply from Love Your Home
The furniture is of the highest quality…
The furniture is of the highest quality as is the delivery service. Our furniture was delivered by Mike and Martin and they couldn’t have been more helpful and attentive. Overall the service from this company is superb.
Reply from Love Your Home
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