Jusit Reviews 

Through Digitec I bought a pixel 9 XL Pro from these people.
Following digitec general term of use and return policy, I returned my product within the 30 days limits.

Jusit refused to reimburse me

1st reason invoked : their own 14. days return policy (which was stated nowhere on the listing and on digitec website)
After being told that by digitec , they now claim that the smartphone has been scratched (no evidence given) hence they refuse to reimburse

They will go everything they can to avoid reimbursing a client. In my case its simply because the new pixel 10 will be released next month, and thus that the pixel 9 listing will have a lower value.

Unprofessional, greedy, unethical. Avoid these clown
For jusit,dont worry we are not done here :)

My rating has changed completely following the incredibly noteworthy customer service I received. I had ordered something and apparently chose to pay with invoice, but my email address was incorrect and I never received a bill until a physical payment reminder was posted to my home address, including a very substantial late fee, despite the original bill being less than CHF 15.- My initial request to have my case reevaluated on account of a clear error was unfortunately not responded to very well. However, upon following up with the company with specific details about what I found to be a really regrettable experience, my case was reopened and the late fee was reimbursed to me. I really appreciate a company that does not broadbrush and instead is willing to examine cases individually, and I'm very happy with the outcome. I'd be very happy to purchase something here again.

new "sealed" Iphone was blocked. Customer service was slow and didn't provide support. Only after 9 Emails and 2 calls, they answered: send the phone back. Then they shipped the new phone to the wrong address... This company is cutting corners everywhere they can. It's not worth the trouble.

⛔️⛔️⛔️Please do not buy a phone from this store. I bought a new phone and they sent me a "refurbished" one. They don't give an invoice either.
By email once they says "new" and other times "refurbished"
Tomorrow I will file a police report, I have enough evidence. Anyone who has problems with this store should please report to the police.

I ordered a phon/ It come to me, but not working. And now is almost two weeks passed and I cant receave another one or take back money. Nobody answer for my emails! Now I have no money and no phone. Whe i call them, they say that thay have no information and thay can`t give me no info.

The shop is amazing, I ordered the phone in the original package and was skeptical at first, condition of the phone that I received was an unopen box, the device is perfect, delivery is super fast, and customer service is in 4 languages, representatives are super nice, helpful and very responsive.. Best shop ever- highly recommended!