Jjelectricalltd Reviews 

50
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the electrical team for being extremely friendly, highly professional, and always arriving right on time to carry out the work. Many people note that communication from the initial inquiry to the final setup is exceptionally clear and helpful. People also love how quick, clean, and seamless the entire installation process is from start to finish, leaving no mess behind. Consumers are extremely happy with their new charging units and would gladly recommend the professional service to anyone looking for reliable work. Reviewers appreciate the expert advice and detailed guidance provided throughout the entire process.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick responses and clear... See more

Staff

Customers had positive experiences with staff, frequently describing the installation team as professional,... See more

Product

Reviewers mention positive feedback about product, expressing satisfaction with the reliable equipment and... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and quick processes from... See more

Customer service

Consumers find customer service to be positive, highlighting prompt communication and helpful expert advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home EV charger installation. Ease from start to finish. The company provided their recommendation of the type of charger based on the information I provided. I was happy with the quotation. They were... See more

Rated 5 out of 5 stars

From my first contact JJ electrical Ltd were very responsive and offered sound advice on an EV install. Booked my date to suit and am very happy with the equipment and install. Price estimate upfron... See more

Rated 5 out of 5 stars

It has been a pleasure to deal with this company. I found the process to be so easy, from ordering through to installation and payment. Our installer, Ben, arrived on time, was courteous, helpful and,... See more

Rated 5 out of 5 stars

The whole process was very easy from start to finish, 8 days from first enquiry to job done. The response to my initial enquiry was almost immediate, less than 15 minutes, and the conversation went b... See more


Company details

  1. Electrician
  2. also in
  3. Electrical installation service
  4. Solar Energy Company

Written by the company

JJ Electrical provides reliable, high-quality electrical services for homeowners and businesses throughout South Wales. Based in Coity, Bridgend, we are committed to delivering professional workmanship, honest advice and exceptional customer service on every project. Our services include full and partial rewires, consumer unit upgrades, EICRs, fault finding, new circuits, kitchen and extension electrics, lighting installations, sockets, switches, smart home technology and EV charger installations. We also support customers looking to embrace renewable energy solutions, including solar and battery storage electrical works. We pride ourselves on being punctual, tidy and transparent, taking the time to explain options clearly and ensure every job is completed to the highest standard. Whether it's a small electrical repair or a larger installation project, our goal is simple: provide safe, reliable electrical work that customers can trust. With a growing reputation built on quality workmanship and customer satisfaction, JJ Electrical continues to help homeowners and businesses across South Wales with all aspects of electrical installation, maintenance and testing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

First rate!!

First rate! I organised everything over email after sending a video of the proposed installation. They came out the following week and did an absolutely first-rate job. From start to finish, the whole experience was excellent. They were fast, extremely tidy and thoroughly professional throughout. The installation also included a full walkthrough of the app and software, which was demonstrated to my wife while I was at work, meaning I came home to everything installed, set up and ready to go! The quality of the workmanship was outstanding, and they left everything absolutely spotless. I really couldn't be happier with the service and wouldn't hesitate to recommend them. Brilliant job all round!
🫵⭐️'s!

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Home EV charger installation

Home EV charger installation. Ease from start to finish. The company provided their recommendation of the type of charger based on the information I provided. I was happy with the quotation. They were very accommodating in regards to availability to carry out the job. The electrician (Ben) was brilliant. He was on time, friendly and informative. He explained the functions of the system and how to use it. I would definitely use this company again.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

The installation of our EV Charger was…

The installation of our EV Charger was absolutely brilliant. I contacted on a Sunday and the response was quick and informative and the job was completed on the Wednesday. The team who installed were friendly and at the time agreed. I cannot fault them fir anything, a fantastic service and i would highly recommend

21 October 2026
Unprompted review
Rated 5 out of 5 stars

JJ Electrical fitted an EV charger for me

The whole process was very easy from start to finish, 8 days from first enquiry to job done. The response to my initial enquiry was almost immediate, less than 15 minutes, and the conversation went back and forth for a couple of days as we discussed what I needed, set a price and a date. They turned up exactly when agreed, and did the job in a couple of hours. The work is neat and tidy and I'm completely happy with it. The price was good, they invoiced me promptly, and payment was very easy online. All in all, this was one of the easiest interactions I've ever had with a trade, and I have had many hundreds running a rental house business. I will definitely be using these guys again.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

First Class Job!

Saw JJ Electric on Social media. When they said they could install within a week I decided to contact them. From my initial message which was answered within five minutes to the final fitting which was a week later it was a pleasure to deal with this company. Would highly recommend first class job!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Ohme EV charger fitted

Lovely guy came to fit my EV charger. Love it and could install before delivery of new car which was great. Waited a while for my electrical certificate but have it now. All in all great team and brilliant work provided. Would recommend.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Ben made the whole thing very straightforward

After my existing car charger developed a fault, I contacted JJ Electrical through their website to explain the problem. They came back to me very quickly and, although repairing the existing unit wasn’t really an option, they were able to arrange the installation of a replacement charger within just a couple of days.

Ben carried out the installation and was excellent. He was friendly, polite, efficient and clearly knew exactly what he was doing. The whole job was completed in just over an hour, with very little disruption, and we were extremely pleased to have everything working again so quickly.

My only small observation would be around the initial communication. After contacting the company through the website, the subsequent conversation was by text message and there was no name attached to the messages, so it felt a little impersonal at first. I eventually asked who I had been dealing with once the installation had been agreed. Simply introducing themselves at the start would have made the experience feel a little more personal.

That is a very minor point, though. Overall, the response was extremely quick, the installation was arranged remarkably promptly and Ben did a first-class job. Very pleased with the service and I would happily use JJ Electrical again.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Home charger

If you want any electrical work done look no further than jj electrical from start to finish they were brilliant Ben the electrician was first class many thanks

21 September 2026
Unprompted review
Rated 5 out of 5 stars

A Five Star company!

It has been a pleasure to deal with this company. I found the process to be so easy, from ordering through to installation and payment. Our installer, Ben, arrived on time, was courteous, helpful and, most importantly, professional. The job was completed efficiently, and with no mess. All in all I would highly recommend JJ Electrical.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent installation

Excellent installation, quality of work is brilliant and no rubbish left behind. EV charger is easy to use, cant fault the recommendation.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

EV charger installation

Super easy 2-minute sign-up on Facebook, followed by swift communication. Unbelievably, it took just one working day to get our EV charger installation scheduled—efficiency in the UK at its finest!

Ben provided excellent installation service, had a great attitude, and thoroughly explained how to use the charger.

Highly recommend JJ Electrical Ltd.
Thank you for a smooth and top-notch experience!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

A+ experience

The team provided a great experience from start to finish. They quoted very quickly, got me booked in and before I knew it the charger was installed. The installer was friendly, took his time to explain how the charger and app works, and did an amazing install. Overall, a great company to deal with. Highly recommended!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

The communications from the start to…

The communications from the start to the end were really top notch. Free quote and survey. Schedule was kept to. Everything was explained in detail. Job was done professionally. Both Josh and Ben were amazing. Extremely courteous and helpful all the way. Would definitely recommend for EV charger installations.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Replacement of EV Charger

The service received from Josh and his staff was excellent
They were aware of my requirement after a pre visit and informed me of the best equipment to purchase which would suite my requirement
Required replacement EV Charger for original installation
Engineer on day of installation was friendly and carried out the install in a professional manner with clear instructions
On my dealings with Josh always found friendly and helpful
Would recommend this company

11 August 2026
Unprompted review
Rated 5 out of 5 stars

JJ Electrical 10 Out Of 10

JJ Electrical 10 Out Of 10 Excellent Job Fitting An OHME Ev Charger Outside My House Very Professional Workers Hid Some Of The Cable For Me behind a Wall as well Very Professional and Knowledgeable boys And Cleaned Up after Them couldn't ask for more and Explained How it all worked and Set App up on my phone Highly Recommend this Company 👏👏

17 August 2026
Unprompted review

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