Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
Company replied
Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
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Company details
- #1 of 10 best companies in Physiotherapy equipment supplier
- #6 of 16 best companies in First aid station
- #2 of 12 best companies in Massage therapist
- #3 of 46 best companies in Medical supply store
- #3 of 12 best companies in Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
441 reviews
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Always my go to for heat/ice packs
Always my go to for heat/ice packs, has been for many years. Good quality, great range, reliable company, packed well, delivered fairly quickly. Never had issues. Would recommend.
13 July 2026
Reply from Icepacks4less
We are so pleased to hear that our heat and ice packs have been your trusted choice for so many years. It's wonderful to know that our quality, range, and reliable service have consistently met your expectations. We truly appreciate your kind recommendation!
Kind Regards,
IcePacks4Less Customer Service Team
Fantastic service 👍 fast and efficient
Fantastic service 👍 fast and efficient. The cryo cuff is fantastic it supported me pre and post total knee replacement highly recommended for swelling and pain 👍👍
29 June 2026
Reply from Icepacks4less
We're so happy to hear our service was fast and efficient for you! We're also glad the cryo cuff provided such excellent support for your knee replacement recovery, helping with swelling and pain. Thank you for your positive feedback and recommendation!
Kind Regards,
IcePacks4Less Customer Service Team
Excellent products and service
Excellent products much better quality & price to others I have purchased.
10 July 2026
Reply from Icepacks4less
We're so happy to hear you appreciate the quality and value of our products. Thank you for your wonderful feedback, Sandra!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We're so glad you enjoyed our product and the quick delivery! We appreciate your positive feedback, Emma.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your review, Jane. We are delighted to hear that you are pleased with our product and service!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We're happy to hear that our product offers good value. Thank you for your positive feedback, Tony!
Kind Regards,
IcePacks4Less Customer Service Team
Fast delivery and great product.
3 July 2026
Reply from Icepacks4less
We're so happy to hear that you're pleased with both the quick delivery and the quality of our product. We appreciate your positive feedback!
Kind Regards,
IcePacks4Less Customer Service Team
Game changer
Excellent customer service during the purchase no issues
Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio.
Choose the electronic version as similar to the hospital and no need to store the canister at height for the gravity feed to work.
What a game changer helped enormously with pain and swelling.
Recommend to anyone with similar symptoms and experience.
The product is quite expensive but worth it for the relief I’ve had. I did miss the added cost of VAT but I would have purchased regardless.
22 June 2026
Reply from Icepacks4less
We are so pleased to hear about your positive experience with our customer service and the significant relief our product has provided following your knee replacement surgery. It's wonderful to know that the electronic version has been such a game-changer for your pain and swelling, especially on your physiotherapist's recommendation. We appreciate you sharing your valuable feedback and recommendation with others, Sharon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We're so glad you're enjoying our product! Your positive feedback means a lot to us. Thank you for your recommendation.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We love to hear this feedback, Dawn.
Thank you for your order and review.
Kind Regards,
IcePacks4Less Customer Service Team
Great Product
Good price compared to other similar products, free next day delivery, and the item works as described and provides very fast cooling.
20 June 2026
Reply from Icepacks4less
Fantastic to hear, Steve! Thank you so much for taking the time to review us. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
They are useful
They are useful. However I wished I had seen the kids one on original purchase as I bought them to put in kids party bags and it wasn’t there at the original purchase point.
26 May 2026
Reply from Icepacks4less
We appreciate your feedback, Mary, and understand your disappointment regarding the children's option not being visible during your initial purchase. We are always working to improve our product visibility.
Kind Regards,
IcePacks4Less Customer Service Team
Very useful icepack for injuries
Very useful icepack for injuries, this version is flexible so can be molded around the area
26 May 2026
Reply from Icepacks4less
We're happy to hear our flexible icepack is very useful for your injuries. Thank you for your positive feedback, Stevie!
Kind Regards,
IcePacks4Less Customer Service Team
Kool Pak - Cooling Patch
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price, I will definitely keep using them! Easy site to order and notification from order to delivery. Well done to all at icepack4less.
19 May 2026
Reply from Icepacks4less
We are so happy you discovered our company and are enjoying our cooling patches! It is wonderful to know our ordering process was easy and efficient for you. We appreciate you taking the time to share your experience with us, Stephanie.
Kind Regards,
IcePacks4Less Customer Service Team
"Quick and efficient service
"Quick and efficient service, and the delivery arrived the next day. Great value for money. I use this company all the time and will definitely use them again."
16 May 2026
Reply from Icepacks4less
We are so happy to hear you had such a positive experience with our quick service and delivery! We truly appreciate your continued support, Lesley.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We are so glad you enjoyed our product and the quick delivery. Your recommendation means a lot to us.
Kind Regards,
IcePacks4Less Customer Service Team
A good experience
unfortunately the product was not suitable for me but the returns process was very easy with good prompt communication. I would recommend this company.
5 May 2026
Reply from Icepacks4less
We appreciate your feedback and are glad our returns process was easy for you, even though the product wasn't a perfect fit. We value your recommendation, Aly.
Kind Regards,
IcePacks4Less Customer Service Team
great kit.
Arrived on time,easy to use with good instructions and is doing the job perfectly ! Well worth the money and will buy the other cuff's if needed.
28 April 2026
Reply from Icepacks4less
We're happy to hear that the product arrived promptly and was easy to use. It's great to know it's meeting your needs effectively. Thank you for your positive feedback, Steve; we appreciate it!
Kind Regards,
IcePacks4Less Customer Service Team
Easy to order and quick delivery!
26 March 2026
Reply from Icepacks4less
We're happy to hear that ordering was easy and delivery was quick! Thank you for your positive feedback; it means a lot to us.
Kind Regards,
IcePacks4Less Customer Service Team
Recommend this company
Items arrived when promised. Small issue with a manufacturing defect on one item which was immediately replaced. Very happy with all aspects of my purchase.
27 March 2026
Reply from Icepacks4less
We're happy to hear that your items arrived on time. We appreciate your positive feedback regarding the prompt replacement of the item with a manufacturing defect. We are glad you are happy with your purchase, Julian.
Kind Regards,
IcePacks4Less Customer Service Team
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