I know InPost from Poland and their services are impeccable. Inpost Italia seems not to demonstrate the same level of professionalism. My international package C was put to the locker on Thursday. On... See more
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See what reviewers are saying
I've been using Inpost as a customer, most of the times when I buy on Vinted, and all their deliveries are on time and easy and transparent to track. Same when I use it as a seller. Compared to DHL... See more
I really liked the Inposts system. I found it very easy to use. And on top of that, your service was very simple to navigate. Thank you for creating this system, which helps us manage our time more ef... See more
They did a great job, I want to advise inpost on one thing they should stop sending messages to people after purchasing asking if they want to change address and all that because me they nearly confus... See more
Company details
About InPost Italia
Written by the company
InPost è la nuova generazione di servizi di spedizione. Un mondo di servizi a portata di click per rispondere in modo efficacie alle esigenze di chi vuole spedire e ritirare fuori casa, come se fosse a casa. Grazie a una rete capillare di Locker e InPost Point, presente in tutta Italia, i clienti InPost possono scegliere come e quando spedire, ritirare e rendere i loro prodotti senza aspettare il passaggio del corriere.
Contact info
20143, Milano, Italy
- 0238582894
- https://inpost.it/utente-privato/form-contatti
- inpost.it

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Prompt delivery to drop off spot
The delivery was prompt and I like being able to pick it up at a drop spot. Also, the email updates were helpful.
molto efficiente
ottimamente
Unexpected problems with the package
I know InPost from Poland and their services are impeccable. Inpost Italia seems not to demonstrate the same level of professionalism. My international package C was put to the locker on Thursday. On Sunday, seeing it’s status hasn’t changed for a while I check the Italian tracking number and it was saying „there’s a problem with your package”. I got no notification or email, SMS about it. After writing to support I got a response that courier didn’t find anything in the locker - but I personally put the package there. Told them to check CCTV and then magically package was found in the distribution center 20 km away. Still after 5 days it hasn’t left Italy yet, and expected delivery time should be 3-5 days.
Fast international parcel delivery
Fast international parcel delivery; convenient shipping and pickup.
Tabacheria not following working time…
Tabacheria not following working time at all!!!
I went 3 times to pick up package!!!
AVOID!!!!
Great delivery service!!!
Good service 👍
Super!!!!!
Great and fast delivery - always reachable
Great, fast delivery. I like that you can always track your order. Also works 24/7.
Excelent work very happy
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