Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've used Introcar a number of times for parts when I was restoring my Shadow II. Since retiring I now ordered a couple of parts online. Ordered Sunday, delivered Tuesday. Great service, fair prices a... See more
Matt Duncan is spectacular. It's a rare thing to speak to someone who not only sells you parts, but knows what they do, where they go, and actually tells you what you need to do to get them working. I... See more
I am absolutely amazed that it took only 4 days for delivery from your address in the UK to my address here in regional NSW, Australia (I’m 600kms inland). This is far better than Aus. Post which can... See more
Company details
- #9 of 94 best companies in Auto parts shop
Written by the company
Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as usual
15 July 2026
Beyond superb service!
The customer service is superb at this company. Ryan and Matt look after me so attentively. And sometimes out of hours. As a Rolls Royce lover and beginner DIY mechanic, they help me with ALL my questions.
This company is going to help us keep classic Rolls Royce on the road with their prestige parts range. I’m looking forward to upgrading lots of key components with their kits.
Thank you guys.
22 July 2026
Unprompted review
An ordered item was not in the box
An ordered item was not in the box; after complaining, it was shipped the same day. Great service.
8 July 2026
Outstanding service!
Quick replies on e-mails. I also called them and they answered quick and accurate. High service level. The shipment to Hong Kong took less than 48 hours. I bought a new starter motor to a very fair price. To summarize: everything was outstanding. And the website is really easy to understand. Peter Thelin
7 July 2026
Introcar is a well trusted company to…
Introcar is a well trusted company to do business with. From past experience, I would thoroughly recommend them.
2 July 2026
Disappointed with post office delivery…
Disappointed with post office delivery times was 48 hour but it was nearly 49 hours
P Lund
2 July 2026
The Best at following points:
The Best at following points:
Service minded staff
Knowledge
Quality
Stock of parts
Price
Delivery service
My main supplier for almost 30 years
1 July 2026
My experience was easy and precise use…
My experience was easy and precise use of the website service. Delivery service was exceptional.
1 July 2026
I've used Introcar a number of times…
I've used Introcar a number of times for parts when I was restoring my Shadow II. Since retiring I now ordered a couple of parts online. Ordered Sunday, delivered Tuesday. Great service, fair prices and very helpful, experienced staff.
19 June 2026
great company very helpfull at problem solving
great company very helpfull at problem solving on early cars that parts are getting scare for they manage to come up with solutions thanks Tony and Matt
15 June 2026
Experience with Phil was perfect and…
Experience with Phil was perfect and very friendly ,ordered and delivered the next day.Job done brilliant.
10 June 2026
Very knowledgeable company,extremely…
Very knowledgeable company,extremely helpful with a wide range and selection of products at realistic prices and always ready to assist with expert advice and support
11 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.