Autovaux Car Parts Reviews 

1,870
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 438 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, wide availability of genuine components, and exceptionally helpful customer service teams. People also appreciate the straightforward online ordering process, ensuring they can easily find the exact replacement parts needed with minimal hassle. Some reviewers were not happy with delivery delays and courier issues affecting expected arrival times. Consumers noted that parcels occasionally took several days longer than anticipated to reach their final destinations safely. Buyers expressed frustration when delivery providers failed to perform properly despite paying extra for expedited shipping services.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast dispatch times and... See more

Product

Clients share positive opinions on product quality, noting that items arrive as described and fit perfectly.... See more

Price

People report positive experiences with price, consistently praising the great value and savings compared to... See more

Service

Users describe positive interactions with service, highlighting general efficiency and fast delivery.... See more

Order

Consumers find order to be positive, highlighting a smooth and easy online ordering process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though we got the wrong department on the phone, the gentleman was very helpful looked out the stuff we wanted gave us the codes and prices and directed us to where we should go. I paid for next... See more

Company replied

Rated 5 out of 5 stars

Autovaux Wow great help !!! Was looking for a specific hose for our zafira. Exact hose fit and part number where as other suggestions were the wrong part number and size for the job . Quick deliver... See more

Company replied

Rated 5 out of 5 stars

Very smooth process to obtain an item that fitted perfectly. The only negative feedback is about delivery times. If you pay £7.5 for next day delivery it should be next day even if it means being d... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer support on the phone when I was confirming my online order was the correct part for my vehicle. Excellent price and even an 10% discount on first order. Item ordered before 3pm for... See more

Company replied


Company details

  1. #3 of 60 best companies in Vehicle Parts Shop
  2. #9 of 92 best companies in Auto parts shop
  3. #13 of 128 best companies in Car accessories shop

About Autovaux Car Parts

Written by the company

Shop online Contact Us

About Us

Autovaux Car Parts is Yorkshire’s No.1 supplier of OE, OEM and GM quality car parts, we’ve got parts in stock for all popular makes and models supplied by world leading automotive part manufacturers. Established in 2001, Autovaux is a family owned business based in Dewsbury, West Yorkshire. With a huge range of quality car parts brands including Bosch, Delphi, Granville, INA, FAG, LuK and more, we really can supply any part for any car.

Lowest Price Guarantee

Our prices are low all year round, with no gimmicky discount code needed to get the best price. But if you do find a part cheaper elsewhere online, we’ll match it so you will get the best deal and the best quality parts.

Expert Advice

Our parts advisors are expertly trained to be able to help you find the right part for your car, all they need is a Registration Number and they can find out if a part will fit your car within a few minutes.

Any Part for Any Car

When we say we can supply any part for any car, we mean it. With over 800,000 parts in stock from quality brands like Bosch, Delphi, Meyle, and Brembo, we’ve got parts in stock for every popular make of car. Wether you need brakes for an Audi, filters for a Skoda, or wipers for a Vauxhall, we’ve got the right parts for you.

Quality Assured

The brands we stock have been tested to the highest standards set by quality car brands like Audi, Ford, Vauxhall, VW and BMW, so we can assure you that parts we sell are of the highest quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,870)

423 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor delivery experience.…

Paid extra for next day delivery but didn't arrive as paid for. DHL left on doorstep, didn't ring bell or knock door only discovered package had arrived when going into the garden. Box battered and half open. Expected better service for £7.99 carriage.

1 September 2026
Rated 5 out of 5 stars

An excellent experience…

I always have an excellent experience dealing with Autovaux. OE quality and value for money timing belt kit. All necessary parts included in kit: belt, idler pulley, tensioner and bolts. Arrived in quick time.

12 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Daryl, we're glad you're happy with your order. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

It's my favorite shop for car parts

It's my favorite shop for car parts. Amazing customer service, and the prices are correct. Delivery is okay, not Amazon, but it depends on what delivery service you choose. The free one takes about 3 days.
Is great shope honestly!

28 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Dragos, we're glad you're happy with your order and that delivery time is reasonable. We do offer next day delivery same as Amazon and available to order on checkout page. If you need anything else for your car keep us in mind, we're here to help however we can.

Best wishes,
Autovaux Car Parts

Rated 5 out of 5 stars

Helpful website ,good customer service…

Helpful website ,good customer service relation .prompt delivery

27 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars John, we're glad you're happy with your order and it's solved the problem you were having. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

Quality company.

Good quality parts at a good price.good delivery time. A good ,honest and trustworthy business.

27 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars John, we're glad you're happy with your order and speedy delivery of our courier. Please feel free to contact if you require anything else and we would be happy to help.

Rated 5 out of 5 stars

I made an error with an order and the…

I made an error with an order and the team were highly efficient in organising return/refun/replacement.

25 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 star review Mark. We're glad our teams were able to help assist with checking correct part and arrangement of return and replacement parts. Please free to contact if you need anything else we're here to help however we can.

Rated 5 out of 5 stars

Correct item dispatched promptly at a…

Correct item dispatched promptly at a competitive price.

26 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Stephen, we're glad you're happy with our prices and delivery speed. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

The branded bolts I ordered online…

The branded bolts I ordered online arrived on the timeframe advertised and at a reasonable price.

24 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars James, we're glad you're happy with your order and it arrived with you quickly. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 2 out of 5 stars

Mats sent didn't fit

Mats sent didn't fit, quality poor and really thin rubber. Disappointed for the price paid.

17 August 2026
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Reply from Autovaux Car Parts

Hi Craig,

Thanks for taking time to share your feedback, we are sorry you are not happy with the mats ordered. The mats ordered are Original PSA and are the ones you would get from a dealership. A team member will be in touch in regards with fitment issue and we would like to help resolve and possibly supply you with correct mats. Alternatively you can contact us at websales@autovaux.co.uk and we would be happy to help resolve this as soon as possible.

Best regards,
Autovaux Car Parts.

Rated 5 out of 5 stars

Good product

Good product

17 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Alecs, we're glad you're happy with your order. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

5 out of 5 everytime

5 out of 5 everytime, autovaux just do it differently, by that I mean the best parts, the best prices and the best most convenient delivery times and speed wether that be by the vans or by the couriers. Enough branches to supply West Yorkshire with ease aswell as nationwide delivery by courier.

I've used autovaux many times over the years, firstly because a friend works there (Carl Ward - the man knows his onions and is a dedicated member of the team!) so it made sense, secondly to support a local Yorkshire business and finally and most importantly - efficiency, these guys just get the job done for their customers.

Thanks again Autovaux

24 August 2026
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Reply from Autovaux Car Parts

Thanks for the fabulous 5 star review Mr. Cameron and your support to help grow Yorkshire business, we're glad you're happy with your order and it arrived with you quickly. We will be sure to pass your praise to Carl who is dedicated member of our growing team.
As always if you need anything else we're here to help however we can.

Best wishes,
Autovaux Car Parts

Rated 5 out of 5 stars
Autovaux Car Parts logo

Reply from Autovaux Car Parts

Thanks for the 5 stars Mr. Mayes, we're glad you're happy with your order and it arrived with you quickly. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 4 out of 5 stars

as described

as described, prompt delivery - thankyou

12 August 2026
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Reply from Autovaux Car Parts

Thanks for sharing your feedback David, we're glad you're happy with your order and it arrived with you quickly. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, part worked a charm. What more could you want?

10 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Theo, we're glad you're happy with your order and it's solved the problem you were having. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

Fast delivery good choice and great…

Fast delivery good choice and great prices even for genuine manufacturers parts

18 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Kevin, we're glad you're happy with our order and we managed to save you some money. If you need anything else for your car keep us in mind, we've got a huge range of Genuine stock for you to choose from.

Rated 5 out of 5 stars

Part was spot on great price delivery…

Part was spot on great price delivery was fast will defo use again

13 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Graham, we're glad you're happy with your order and it arrived with you quickly. If you need anything else for your car keep us in mind, we're here to help however we can.

Rated 5 out of 5 stars

Good value for money.

Good value for money.
Supper fast service and very well packaged, I would definitely use their service again

13 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Rob, we're glad you're happy with your order and we managed to save you some money. If you need anything else for your car keep us in mind, our team is here to help however we can.

Rated 5 out of 5 stars

Simple to find what you need

Simple to find what you need
Good service if support is required

3 August 2026
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Reply from Autovaux Car Parts

Thanks for the 5 stars Mark, we're glad you were able to find what you needed and you're happy with our service. If you need anything else for your car in the future keep us in mind, we've got a wide range of stock available for you to choose from.

Rated 5 out of 5 stars

Quick dispatch and delivery

Quick dispatch and delivery, well packaged and a great price. Thank you Autovaux.

10 August 2026
Autovaux Car Parts logo

Reply from Autovaux Car Parts

Thanks for the 5 stars Nic, we're glad you're happy with your order and it arrived with you quickly. If you need anything else for your car keep us in mind, we're here to help however we can.

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