Relaxing to listen to. I’ve only just started using it so haven’t noticed much yet. I found the website a bit tricky to navigate & somehow ended up with 2 subscriptions so be careful when buying. Thei... See more
Company replied
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See what reviewers are saying
This app is not cheap. But it’s totally worth it. I have had a life long issue with food and have worked hard to overcome it. This app combines quality sessions that address multiple aspects of mai... See more
Company replied
I have been dealing with binge eating and being overweight for my whole life. Listening to Hypnozio has given me hope that this struggle can end. I have lost 35 pounds and no longer have food noise i... See more
Company replied
I signed up and did not receive a confirmation or instructions on how to access the sessions. I tried to make contact by responding to their emails and got no response. I then trawled through th... See more
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3.9
Great
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Didn’t like the pushy sales crap at the…
Didn’t like the pushy sales crap at the end
6 September 2026
Unprompted review
Reply from Hypnozio
Hi James,
I’m glad you shared this, and I’m sorry that the sales messaging at the end of your experience came across as pushy rather than helpful. We never want the final steps to feel like pressure instead of a simple, straightforward process.
If you’d like to share any more detail about what felt off or overwhelming, you’re very welcome to reach out to our customer service team at reputation@hypnozio.com so we can take a closer look.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Easy to navigate the site
Easy to navigate the site. They answer any questions you may have. There is information on canceling/refunds should you need it.
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Karen,
Thank you for sharing your experience. It is great to hear that you found the site easy to navigate and that the information and responses you received were helpful. Knowing that our customers can quickly find what they need and get clear answers is very important to us.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
All the add ons
All the add on before I even try the program is very daunting.
6 September 2026
Unprompted review
Reply from Hypnozio
Hello,
I can see how being presented with several add-ons before you’ve even had a chance to try the program can feel overwhelming and make things more daunting than they need to be. Your comment is really helpful in showing how this part of the experience comes across from your perspective, and we’ll keep it in mind as we continue refining how everything is presented.
If you ever need any help or have questions while getting started, you’re always welcome to reach out to our customer service team at reputation@hypnozio.com.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Chuba,
Thank you for taking the time to share your experience. It is wonderful to hear that you are feeling relaxed and enjoying your experience with Hypnozio. Knowing that our service is bringing you that sense of ease truly means a lot to us.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
It was easy to sign up for
It was easy to sign up for. However I don’t want all the offers
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Robyn,
I’m glad to hear you found it easy to sign up, and I understand that seeing a lot of additional offers afterward wasn’t what you were looking for. Your comments really help highlight how we can make things feel more streamlined and focused for customers who simply want the core service.
If you’d like help managing or limiting the offers you receive going forward, our customer service team can look into the options available for your account at reputation@hypnozio.com.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I didn’t appreciate being asked to make…
I didn’t appreciate being asked to make multiple purchases after the ONE that I wanted.
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Esta,
I’m glad to hear you got the product you wanted, and I understand how frustrating it can feel to be asked to consider additional purchases when you only intended to buy one item. Your perspective on how this impacts the checkout experience is really helpful, and we’ll keep it in mind as we review how our offers are presented.
If you ever have any questions or need a hand in the future, you can always reach our customer service team at reputation@hypnozio.com.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Very good hook very bad experience
Very good hook, clickbait. Aweful expereince
6 September 2026
Unprompted review
Reply from Hypnozio
Hello,
I’m really sorry to hear that your experience with Hypnozio felt disappointing and came across as clickbait. That’s not the feeling I want anyone to be left with, and I appreciate you taking the time to share this.
I’ve already sent you a request for more information via Trustpilot’s private messaging so I can better understand what happened in your case. You’re very welcome to reply there so we can continue the conversation privately.
If you prefer, you can also contact me directly at reputation@hypnozio.com. Please use the subject line Trustpilot - Hypnozio and mention your Trustpilot review in your message so I can quickly locate your case and review it in detail.
Thank you again for your feedback. It helps me see where our communication and experience may not be meeting expectations.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
It keeps trying to make me buy more
It keeps trying to make me buy more, spend more
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Joan,
I can see how repeated prompts to buy or spend more could make the experience feel pushy rather than helpful, and I appreciate you letting us know how this came across to you. We’re always working to find the right balance with our offers, and feedback like yours helps us better understand how this feels from your side.
If you have any additional thoughts or would like to share more details, you’re welcome to reach out to our customer service team at reputation@hypnozio.com so we can pass your comments on to the right people.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
easy to navigate
6 September 2026
Unprompted review
Reply from Hypnozio
Hi,
Thank you for sharing your experience. It is great to hear that you found everything easy to navigate, as we work hard to keep things straightforward and user-friendly.
We really appreciate you taking the time to leave a review.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Haven’t started don’t have experience…
Haven’t started don’t have experience to report
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Debbie,
Thank you for taking a moment to leave a review even before you’ve had a chance to start using Hypnozio; I hope your upcoming experience with the recordings turns out to be really helpful and enjoyable for you.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Terrible customer service
Terrible customer service, I tried it for 6 months which I wish I never did. Then thought I cancelled. Apparently I did t and they charged me for 6 more months. That same day I messaged in and they refused to even refund me a portion of it. I won’t use it and now I’m out for a year of subscription I don’t use. Also found it very annoying, it just says the same thing over and over.
15 July 2026
Unprompted review
Reply from Hypnozio
Hi Karla,
I’m really sorry to hear how frustrating this experience has been, especially after you believed the subscription was cancelled and then saw another long-term charge added on top of not enjoying the service itself. I understand how disappointing it must feel to be billed for additional months you don’t plan to use and to feel that your concerns weren’t addressed when you reached out to customer service.
I’d like to review what happened with your account and the cancellation in more detail. I’ve already sent you a private request for more information through Trustpilot’s messaging system, and you can reply there so we can continue this conversation privately. You’re also welcome to contact me via reputation@hypnozio.com with the subject line: Trustpilot - Hypnozio, and please mention your Trustpilot review so I can quickly recognize your case and follow up.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Michael,
Thanks for sharing your thoughts about Hypnozio; it’s great to know the experience has left you with that kind of reaction.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
This is the first time I've tried…
This is the first time I've tried something like this. It was very relaxing. I did fall asleep for a short time.
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Laurie,
Thank you for sharing your experience. It’s wonderful to hear that you found your first time using something like this so relaxing, even to the point of drifting off for a bit. We’re really glad it brought you some calm and rest.
We truly appreciate you taking the time to leave a review.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Easy to order
6 September 2026
Unprompted review
Reply from Hypnozio
Hi Cara,
Thank you for taking a moment to share your experience. It’s great to hear that you found it easy to place your order, as we aim to make the process as smooth and straightforward as possible.
We really appreciate your support and hope you continue to enjoy your experience with Hypnozio.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Immediate Refund Required - Unauthorized Charge (Account)
You have confirmed that my subscription is cancelled, and I explicitly requested this cancellation 8 days prior to the renewal date.Because I cancelled well before the billing deadline, your company did not have authorization to charge my card. Your "no refund" policy does not apply to a charge that should never have been processed in the first place.Please process the refund of [Amount] immediately. I have already lodged an unauthorized transaction dispute with my bank and will be providing them with our email correspondence as evidence of wrongful billing.
Have contacted support team several time by email regarding this complaint, responding with an automated generic email? Unfortunately unable to refund.
5 September 2026
Unprompted review
Reply from Hypnozio
Hi Jae,
I’m really sorry to read how frustrating this situation has been for you, especially after you requested to cancel your subscription before the renewal date and then struggled to get clear answers from our support team.
I’d like to take a closer look at the timing of your cancellation request and the subsequent charge so I can review exactly what happened in your case. I’ve already sent you a private request for more information via Trustpilot’s messaging system; when you have a moment, please reply there so we can continue this conversation privately.
If you prefer, you can also contact me directly at reputation@hypnozio.com using the subject line Trustpilot - Hypnozio and mention your Trustpilot review in your message so I can quickly identify your case and prioritize the follow-up. I’ll personally review the details you share and come back to you once I have gone through everything.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Emily,
Thank you for sharing your experience. It’s wonderful to hear that you found it relaxing and appreciated the simple ideas. Knowing that our approach is helping you unwind really means a lot to us.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
Reply from Hypnozio
Hi Tracy,
Thanks for giving Hypnozio a try and for sharing your first impressions with us. I hope your experience continues to be positive as you explore more of our sessions, and if you ever have questions or need a hand getting the most from the recordings, you can always reach our customer care team at reputation@hypnozio.com.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
The text was promising
The text was promising. I hope it will be true!
5 September 2026
Unprompted review
Reply from Hypnozio
Hello,
I’m glad to hear that you found the text promising and truly hope your experience with Hypnozio continues to live up to your expectations as you explore it further.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Not happy about being asked about all…
Not happy about being asked about all of the "upgrades." Just wanted to purchase and be done.
5 September 2026
Unprompted review
Reply from Hypnozio
Hi,
I can see how being presented with multiple upgrade offers when you just want to complete your purchase would feel frustrating and more time-consuming than it needs to be. I appreciate you sharing how this came across to you, as it helps us better understand how our checkout flow feels in practice and where it may be getting in the way instead of helping.
If you ever have questions or need any support with a future order, you can reach our customer service team at reputation@hypnozio.com.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I am looking forward to learning along…
I am looking forward to learning along the way and bettering my life
5 September 2026
Unprompted review
Reply from Hypnozio
Hi Sue,
Thank you for sharing your experience. It’s wonderful to hear that you’re looking forward to learning and using Hypnozio to support positive changes in your life. We’re honored to be part of your journey and hope the program continues to bring you valuable insights and growth.
Warm regards,
Jenna Torres
Hypnozio Customer Care Manager
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