HomeWizard Reviews 

A defect energy socket was replaced f.o.c. within 24 hrs. Well done Dutch Team!!!

Very quick delivery and easy installation only the P1 meter will not update which means it can't communicate with the battery so the battery is constantly in sleep mode

Easy order, fast delivery, easy manual, all required accessories included, easy mounting, easy application setup, monitoring water consumption clearly.

Fast delivery

I orderd by a easy system and had my items the next day.
It was very easy to instal.
I only had to setup my own wifi setti g for the right connection.
Nice system.
John

Bought a secondhand Plugin Batterij and asked customer service to confirm validity of the related invoice (for warranty / garantie coverage). Requested via support in app. Response in a email in few hours so I could proceed with the purchase. Great!

Last week monday, 10 days ago, we wrote an email for which we didn't get an answer at all. Now, after writing another 4 or 5 emails, we still didn't get any answer. So I strongly disadvise to do any business with this company.

Answer to reaction: We use an emailaddress that we used already in the passed and where we got answered. We didn't get a reaction, so the emailaddress is still functioning, but no answer.

I have been using the HomeWizard ecosystem (P1 meter and Energy Sockets) to manage my solar panel injection. One of my smart plugs broke down right at the end of the warranty period. The customer service strictly refused to cover it because it was literally TWO days past the warranty deadline. Denying a replacement to a loyal customer for a matter of 24 hours is a very poor commercial gesture. The hardware works fine until it doesn't, but don't expect any flexibility or goodwill from their support team. I am now switching to competitors for my smart plugs.

​Update following the company's response:
This clarification actually highlights the real issue: the replacement unit you provided failed just as quickly as the first one. Relying strictly on the original purchase date to ignore a faulty replacement unit confirms exactly what I stated: a complete lack of commercial flexibility. A loyal customer shouldn't end up with two broken devices in such a short time. My decision to switch to more reliable competitors stands.

De Homewizard P1 meter is plug and play. HW werkt 100% samen met de gegevens van de Solar Edge omvormer. Ik heb nu ook een zonneboiler geinstalleerd op een Energy Socket van HW. Met een paar meetwaarde instellingen gebruikt deze het overschot aan zonnestroom en beperk ik mijn terugleverkosten.

Easy to install with great instruction. Transparant embedding in a complete easy overview. Great addition

Apparatuur is prima maar de helpdesk is uiterst traag en is zeer onpersoonlijk.

My Homewizzard 3phase meter did not connect to wifi anymore after 2 years, after an connect call, they sent me free of charge a new device. Thank yoy Homewizzard for the greet service

I had issue with the delivery! While the team was busy with a facility move, they asked me to wait a couple of days. Afterwards, a new trial was done with a delivery in 2 days!
Quite happy about the service and thinking to invest more with their equipement

Great products, no complaints.
Shame my Goodwe inverter doesnt show daily, connection seem good, retriving data is an issue.
Delivery of products with DHL is a disaster, not Homewizzards fault, but i wish they would select a different carrier

I have been trying to get a HomeWizard account issue sorted out for 3 weeks. No way to call, only mail. Every mail is answered with a minimal answer that is never helpful. After I reply, I have to wait 1 to 3 days before the next answer.
I have a paid HomeWizard + subscription that is not useable or accessable, and the support department is absolute rubbish.
nb: problem is still not solved. Last comment from them:
"Zou je het abonnement via de website met het juiste account kunnen aanvragen?"
I have already logged in and provided all the info that I can. So Frustrating for a company that I was happy with till now.
Also requested multiple time to call me.. requests just ignored.

Received p1 splitter within one day.
It also appears possible to connect two wifi pulsars without additional dc usb c charger.

Easy to install. Press the button on the back of the device and add the device to the app already installed on your mobile. Took less than five minutes.

Hendrik

HomeWizard is continuously working on improving the experience. That said there is still much to improve on. The software is not in an end state, you keep facing small issues which could have been captured in earlier releases. Overall I'm still happy with the ease of using the program, that learned me much about my home usage.

Great products to monitor your electricity, gas and water consumption AND act to make best usage of your solar power. Either via the Sockets and/or the Batteries.
Have two batteries for over a year now and they work very well. Boosted my 'self consumption' of solar power very nicely.
Even using the P1 etc products API's to generate my own graphs.
Combining solar power production, and L1,2,3 phases Voltages at a higher frequency than the standard App graphs so i can really see when/why the solar power Inverter shuts down (1 phase going over 253 Volts because ~80% of the houses around me now have solar power on their roofs :-)
Made some wiring changes to reduce Voltage drops over the long Inverter cabling and that works great now.

Also a graph combining solar power production with actual weather data, showing sunshine, temperature, cloud coverage and solar power production.
That would be nice to have as a graph in the app as well.
Local weather data: Rain/Snow, Cloud coverage, Temperature to view next to the solar power production. As all these have an influence on the production and then you can review that over the past days weeks etc.

When I tried tot plug in the meter in port P1, one contacter pin of the plug immediately jumped out, i could not plug it in. I had to push this pin back in the socket. After getting control over the P1 part the P1 meter readout works perfectly. I can read our actual consumption, actual delivery to the grid, gas consumption. Good device, handy tool.