Klockmagasinet Reviews 

3,200
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Really good price and efficiency with help and delivery! My wife was really happy when open the package. Maybe u guys should work better on the present package and delivery comunication but otherwise... See more

Rated 5 out of 5 stars

The item I bought is going to be a Christmas gift at a fantastic price which was more expensive everywhere else. I can't comment on the watch yet, but I have high hopes for a great product from Samsu... See more

Rated 3 out of 5 stars

The ease of finding what I wanted was good. Availability, use of website, etc. Pricing also good. Delivery, including tracking, was very professional. Overall I am very satisfied with the service,... See more

Company replied

Rated 5 out of 5 stars

Packaging was great the box came in perfect condition of course the watch as well! The shipping was superfast. Great experience definitely would shop again.

Company details

  1. Shopping & Fashion

Written by the company

Från Klockmagasinet hittar du ett av nordens största utbud av klockor och smycken från populära brands som Casio, Garmin, Rosefield och många fler! Vi är auktoriserad återförsäljare för alla våra brands. Gratis leverans för alla orders över 1000 kr. Vi erbjuder dessutom gratis gravering och 90 dagars öppet köp.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(3,200)

642 reviews in the last 12 months

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Rated 1 out of 5 stars

Selling used products as new

Selling used products and marketing them like new.
When contacting customer support they say "that the plastic cover on the watch and wristband might have fallen off while beeing transported"
If you do wrong. At least stand up for yourself and don't make up excuses.

13 May 2026
Unprompted review
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Reply from Klockmagasinet

Hello,

Thank you for your review. We sincerely apologize that your watch appeared used, and we are deeply sorry that our previous response felt like an excuse. That is absolutely not how we operate, and we understand your frustration.

We only sell brand new products, and we want to look into exactly what happened with your order. Please contact our customer support team again at info@klockmagasinet.com with your order number so we can investigate this personally and make things right for you immediately.

Rated 1 out of 5 stars

The strap I bought broke after one week…

The strap I bought broke after one week and klockmagasinet are refusing to refund the faulty product. Stay away from these guys.

8 April 2026
Unprompted review
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Reply from Klockmagasinet

Thank you for your feedback regarding your experience with the strap. We regret that you have had this experience. Regarding your concerns about the product and the refund process, we recommend that you continue your dialogue with customer service department. You may also review the store's official terms and conditions for further information on our return policies.

Rated 3 out of 5 stars

The Kronaby watch is fantastic

The Kronaby watch is fantastic, 5 out of 5, but the strap with unstitched edges was a disappointment, 2 out of 5. Got a new strap, which was good service, but also the new one split between the layers. Thus, choose a watch that has bands with stitched edges.

9 June 2025
Klockmagasinet logo

Reply from Klockmagasinet

Thank you for your feedback. We are glad you are happy with the watch, but we apologize for the quality issues you experienced with the strap.

It is regrettable that the replacement strap also split despite the service provided. We have noted your feedback regarding the strap construction for our product development. Thank you for sharing your advice with other customers.

Rated 1 out of 5 stars

Never again

I placed an order that never got delivered. When I contacted them they said I had to solve it myself and that I still had to pay for it, even though I never got the package.
Very unserious business so please do yourself a favor: if you wanna buy watches, make sure you buy it from somewhere else 'cause this company is not to be trusted and have the worst customer service. Will never order anything from them again.

21 January 2026
Unprompted review
Klockmagasinet logo

Reply from Klockmagasinet

Hi, sorry that your experience has been poor. Could you please provide your order number so I can look into the matter in more detail?

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