KidX logo
Visit website

KidX Reviews 

204
•
TrustScore 5 out of 5

4.8

Secondhand Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure and thoughtful packaging, and surprisingly affordable prices for various items. Many consumers also mention that the products consistently arrive in great condition, looking almost brand new and matching their online descriptions well. Some reviewers were not happy with occasional discrepancies regarding incorrect item sizes or unexpected wear and tear on second-hand goods. A few shoppers noted that certain items arrived with minor faults that were not clearly pictured, or that trade-in valuations for their used goods were lower than expected.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items that arrive clean,... See more

Delivery service

Clients share satisfaction with the delivery service, consistently reporting fast postage times and... See more

Quality

People report high satisfaction with the product quality, describing items as immaculate, clean, and looking... See more

Price

Reviewers highlight positive aspects of price, praising the amazing value and exceptional affordability... See more

Value for money

Customers had positive experiences with value for money, frequently praising exceptional prices and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful clean items, free delivery was quick and tracked and packaging was amazing too..as I came across kidx by mistake. thought this was a scam site but no a perfect buying and selling page. Than... See more

Rated 5 out of 5 stars

Thank you Kid-X. What an amazing outlet to buy and sell your pre-loved baby items. I bought a Pushchair Accessory (Bugaboo Bee Car Seat Adapter) for £1! (RRP £45 brand new). It was beautifully package... See more

Rated 5 out of 5 stars

I had a good experience with Kidx. The order and delivery was straightforward. Unfortunately, through no fault of the company, I had some issues with the materials of the pram handle and bumper deteri... See more

Rated 5 out of 5 stars

After checking reviews I decided to take a chance purchasing from this company and was pleased I did. Excellent service and good prices. Everything I ordered was as described and in good condition.

Company details

  1. #5 of 10 best companies in Secondhand Shop
  2. #11 of 40 best companies in Baby Clothing Shop
  3. #11 of 35 best companies in Childrens Shop
  4. #29 of 76 best companies in Childrens Toy Store

Written by the company

Shop sustainably at KidX.com. We give a second life to quality, pre-loved kids' pushchairs, clothes, shoes, maternity wear, toys, nursery furniture & technology, feeding, changing & bathing items. Find your favourite, premium brands for less all with free delivery, 12 month warranty & free returns too! Save the planet and your pocket by shopping smart at KidX.

Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(204)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Looks like new

Delivered so quick.

Bought cupcake party cakes, Legos for my 4-year-old. She loved them. Looks like new and even comes with the original LEGO instructions.

21 February 2026
Rated 5 out of 5 stars

Great experience

Exceptional price. Quick postage and very thoughtful packaging to prevent damage. I don't get this level of service from places that sell items that cost me 20 or 30 times as much.

15 February 2026
Rated 5 out of 5 stars

Beautiful clean items.

Beautiful clean items, free delivery was quick and tracked and packaging was amazing too..as I came across kidx by mistake. thought this was a scam site but no a perfect buying and selling page. Thank you for my purchase it's absolutely perfect. And will definitely order again from you.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Icandy peach 7 second hand quoted £100…

Icandy peach 7 second hand quoted £100 which was pretty poor anyway considering they sell on for £500 but accepted anyways as wanted to get rid and theyve said there’s damage to the pram that somehow I had not noticed at home and discolouration sp the price is even lower- would not recommend

19 January 2026
Unprompted review
KidX logo

Reply from KidX

Hi,

Thank you for your review.

To clarify, the item inspected was identified as an iCandy Peach 6, not a Peach 7. These are different models with very different resale values (in the amount of approx £300 difference), and our quote was based on the model and condition identified during inspection.

During inspection, visible discolouration and sun damage were noted, which affected the valuation. Our assessments are based on in person inspection and documented at the time.

No transaction was completed and no payment was made. You were advised that if you were unhappy with the provisional quote, the item could be returned to you.

Regards,
KidX Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look