I use Kamatera to host a VPS powering the user login system for my web application. The whole thing was set up half a year ago, mainly as practice exercise for myself. Setting up and running the ser... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way. With Kamatera, you’ll find: Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime. Global access: Reach the cloud from our broad global network of data centers. Flexible pricing: Only pay for what you use with our hourly or monthly pricing. 24/7 support: Our tech guys are always on duty, so you get help when you need it. Unlimited Scalability: Start with a small server and scale up and out as you grow.
115 W 18th St, 10011, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After cancelling my subscription in which the VPS was completely deleted they still say its "Active" when I told them in a ticket that I cancelled it. They are still trying to withdraw 180 to this day. I would NOT recommend putting your card on there.
Reply from Kamatera
I use Kamatera to host a VPS powering the user login system for my web application. The whole thing was set up half a year ago, mainly as practice exercise for myself. Setting up and running the server was completely hassle-free; the interface is well-organized and left no questions unanswered.
What I'd especially like to highlight is the excellent customer service. My server may be the smallest plan they offer, and I'm hardly a major source of revenue for Kamatera, yet they still were very responsive and took the time to fully restore my account and server when I messed things up. That level of support really stood out to me.
Reply from Kamatera
Excellent service. Does exactly what you want a hosting company to do at a very reasonabl cost.
Reply from Kamatera
I would like to express my sincere gratitude to Kamatera and especially to their employee Oren E.
Even though I am not a client of the company, Oren demonstrated the highest level of professionalism, responsibility, and attentive attitude toward the issue. He personally took control of the case, responded promptly, strictly adhered to all necessary standards and rules, and ensured proper protection of personal data.
Thanks to his actions, a complex situation was resolved effectively and in full compliance with all standards. This approach truly commands respect and shows that Kamatera is a company that genuinely values fairness and service quality - even when dealing with individuals who are not its clients.
A huge thank you to Oren for his professionalism and humanity. There are very few employees like him.
I recommend Kamatera precisely because of professionals like Oren E.
Reply from Kamatera
The sales resource helped me quick and good on a login issue, from my side
Reply from Kamatera
Thanks so much to Oren, for helping me resolve my situation. He was amazing.
Reply from Kamatera
Service is highly personalized, in a couple years with these guy I have never seen down time. They have been so nice, they even gave me some leeway when I had some financial issues. I have to say. Great service, we recommend it 100%.
Reply from Kamatera
Very responsive and diligent to resolve the issues we were having. Thank you for your help.
Reply from Kamatera
Fast, hassle-free support and quick satisfying resolution. I highly recommend this company for VPS services!
Reply from Kamatera
We evaluated 4 cloud hosting services and Kamatera not only could technically support everything we needed, the support and accomodations they provided were amazing. They assisted us and provided the solutions that we need for our company where the other cloud hosting services hesitated to help us as a new potential customer. I would recommend Kamatera for pricing, accomodations, support and technical platform.
Reply from Kamatera
We’ve had bad experiences in the past with other VPS/VDS providers who lose interest the moment you sign up, so we were cautious when moving to Kamatera.
Their support team quickly proved we made the right choice. The level of expertise, guidance, and responsiveness has been outstanding. They helped us plan, configure, and maintain our servers properly, and even introduced us to options and solutions we didn’t know existed. Kamatera has been a huge benefit to our setup and overall reliability.
We’ve now had three servers running behind an OPNSense gateway for firewalling and VPN for a little over three years, after our previous provider couldn’t meet our requirements.
When issues have arisen or I’ve needed help with configuration, their support team has shown real technical depth and resolved everything in good time. It’s reassuring to work with a provider that genuinely stands behind their service.
Reply from Kamatera
They were great at assisting us in identifying what we needed and matching it up to what they could offer. They provided excellent support along the way and they are very responsive any time we need help.
Reply from Kamatera
Kamatera is an impeccable service that I recommend to everyone; for my part, I only discovered it recently, I wish I had known about it much sooner... I am really delighted!
Reply from Kamatera
The fast reply and super informative responses.
Reply from Kamatera
I initially loved it and gave it 5 stars. Then, literally just hours later—and only 3 or 4 days into my 30-day trial, right as I finished setting up the LAMP server and Virtualmin—they emailed me claiming "fraudulent activity."
Look, I have been in business for 26 years and run multiple servers with Namecheap, HostGator, and IONOS. Yet, Kamatera demanded a deposit because they are apparently broke. If they couldn't even let me try the service for one full week without acting shady, they aren't getting a dime from me.
How is setting up LAMP and Virtualmin from my Samsung Laptop Fraud? It cannot be our money, Namecheap LOVED our money.
I instantly changed the nameservers back to my big Namecheap VPS (which is half the price!). LOL. You needed me; I did not need you.
#DisrespectIsNotTolerated #BadCustomerService #YourLoss #IdontPLAYgames #DesperateBrokeCompany
Reply from Kamatera
Good personal support, internal support with teams was efficient and fast.
Reply from Kamatera
Without a doubt the best server company I have worked with in the last 16 years.
I couldn't run my company without there understanding of my buisness model and the service is 2nd to none
Reply from Kamatera
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.