Kamatera Reviews 

374
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, professional staff. Many people appreciate the personalized approach, quick response times, and the staff's dedication to resolving issues. The user experience is often described as intuitive and easy, with many finding the setup and management of services straightforward. However, some customers also noted dissatisfaction with support response times, mentioning instances where replies were slow or non-existent. A few other people also felt that the service experienced performance issues, such as slow server speeds, unresponsiveness, or even complete loss of access.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with many reviewers praising the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and... See more

Staff

Customers had positive experiences with staff, consistently praising their responsiveness, professionalism,... See more

Response time

People report ambiguous experiences with response times, with many praising the promptness and helpfulness of... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the setup and server operation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Kamatera to host a VPS powering the user login system for my web application. The whole thing was set up half a year ago, mainly as practice exercise for myself. Setting up and running the ser... See more

Company replied

Rated 5 out of 5 stars

I used Kamatera Cloud for Web, Database and Email Server: Ubuntu Server with Java, HTML, PHP, Dart Flutter, NGINX, apache,IoT, MySQL, PosgreSQL and NoSQL . Working well with mobile/Web and Desktop App... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with this company. Getting my servers set up was a little confusing at first, but once the team reached out to me directly, everything fell into place. Their support... See more

Company replied

Rated 5 out of 5 stars

I am a customer since over 3 years now with Kamatera and we using multiple Data Centers globally. They are a smaller Company, but this gives you the bonus to have an real account Manager and real Supp... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Web hosting company

Written by the company

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way. With Kamatera, you’ll find: Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime. Global access: Reach the cloud from our broad global network of data centers. Flexible pricing: Only pay for what you use with our hourly or monthly pricing. 24/7 support: Our tech guys are always on duty, so you get help when you need it. Unlimited Scalability: Start with a small server and scale up and out as you grow.


Contact info

4.2

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(374)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful support when i had problems

15 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Davide,
Thank you for your kind words! We're very glad our team was able to help when you ran into difficulties. We truly appreciate you taking the time to share your experience and look forward to our continued partnership.
Team Kamatera

Rated 1 out of 5 stars

After cancelling my subscription in…

After cancelling my subscription in which the VPS was completely deleted they still say its "Active" when I told them in a ticket that I cancelled it. They are still trying to withdraw 180 to this day. I would NOT recommend putting your card on there.

14 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Bradlee,
We are hoping you will respond to our private request for more information so we can look into the matter for you and come to a proper resolution.
Team Kamatera

Rated 5 out of 5 stars

Hassle-free operations and excellent customer service

I use Kamatera to host a VPS powering the user login system for my web application. The whole thing was set up half a year ago, mainly as practice exercise for myself. Setting up and running the server was completely hassle-free; the interface is well-organized and left no questions unanswered.

What I'd especially like to highlight is the excellent customer service. My server may be the smallest plan they offer, and I'm hardly a major source of revenue for Kamatera, yet they still were very responsive and took the time to fully restore my account and server when I messed things up. That level of support really stood out to me.

13 July 2026
Kamatera logo

Reply from Kamatera

Hi Oliver,
Thank you for taking the time to share such a thoughtful review! We're delighted to read that setting up your VPS was straightforward and that everything has been running smoothly.

What means the most to us is knowing you felt well supported. Whether someone is running a single server or a much larger environment, everyone deserves the same level of attention when they need help. We're glad we were able to restore your server, and we really appreciate you sharing your experience.
Best of luck with your web application—we're here whenever you need us.
Team Kamatera

Rated 5 out of 5 stars

Very nice support

Very nice support. Very good experience :)

12 July 2026
Kamatera logo

Reply from Kamatera

Hi Patryk,
Thank you for your kind words! We're delighted to read you had a great experience and that our team was able to provide the support you needed. We truly appreciate you taking the time to share your feedback, and we look forward to being here whenever you need us.
Team Kamatera

Rated 5 out of 5 stars

Excellent service, good company

Excellent service. Does exactly what you want a hosting company to do at a very reasonabl cost.

1 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi BigE,
Thank you for your wonderful review!
We're delighted to read that you've had such a positive experience, and it's great to know you've found our pricing to be a good value.
We appreciate your support and we look forward to our continued partnership.
Team Kamatera

Rated 5 out of 5 stars

Excellent Support and Professionalism from Oren E.

I would like to express my sincere gratitude to Kamatera and especially to their employee Oren E.
Even though I am not a client of the company, Oren demonstrated the highest level of professionalism, responsibility, and attentive attitude toward the issue. He personally took control of the case, responded promptly, strictly adhered to all necessary standards and rules, and ensured proper protection of personal data.
Thanks to his actions, a complex situation was resolved effectively and in full compliance with all standards. This approach truly commands respect and shows that Kamatera is a company that genuinely values fairness and service quality - even when dealing with individuals who are not its clients.
A huge thank you to Oren for his professionalism and humanity. There are very few employees like him.

I recommend Kamatera precisely because of professionals like Oren E.

7 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Thank you for taking the time to share such thoughtful feedback.
We know this was a particularly complex situation, and Oren approached it with the care, persistence, and professionalism we've come to expect from him. We'll be sure to share your kind words with him—they'll mean a great deal.
Thank you again for your recommendation and for recognizing the effort that went into bringing the matter to a successful resolution.
Team Kamatera

Rated 5 out of 5 stars

Quick and good support

The sales resource helped me quick and good on a login issue, from my side

8 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Theo,
Thank you for taking the time to share your experience!
We're glad our team was able to help so quickly and get things sorted out. We're always here if you need anything else.
Team Kamatera

Rated 5 out of 5 stars

Kamatera on top!

Thanks so much to Oren, for helping me resolve my situation. He was amazing.

5 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Xiao,
Thank you for your kind words!
We're delighted to read that Oren was able to help resolve your situation and make the experience a positive one.
We'll be sure to pass along your appreciation to him. Thanks for taking the time to share your feedback!
Team Kamatera

Rated 5 out of 5 stars

Service is highly personalized

Service is highly personalized, in a couple years with these guy I have never seen down time. They have been so nice, they even gave me some leeway when I had some financial issues. I have to say. Great service, we recommend it 100%.

1 July 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Tester,
Thank you for your kind words and for trusting us over the years!
We're delighted to know that our team has consistently delivered the personal service and reliability you deserve, and we're glad we could help when you needed it most.
Thank you for being part of the Kamatera community. We look forward to supporting you for many years to come.
Team Kamatera

Rated 5 out of 5 stars

Responsive and helpful. : )

Very responsive and diligent to resolve the issues we were having. Thank you for your help.

30 June 2026
Kamatera logo

Reply from Kamatera

Hi Bay County Painters,
Thank you for your thoughtful review!
We're pleased to read that our team was able to respond quickly and work through the issues with you. Your feedback is truly appreciated, and we look forward to supporting you again whenever you need us.
Team Kamatera

Rated 5 out of 5 stars

Fast, Hassle-Free support

Fast, hassle-free support and quick satisfying resolution. I highly recommend this company for VPS services!

29 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Esti,
Thank you so much for your kind words and recommendation! We're glad our team was able to provide fast, hassle-free support and get everything resolved quickly. Knowing you had a smooth experience means a lot to us, and we're always here whenever you need us. Thanks for choosing us!
Team Kamatera

Rated 5 out of 5 stars

We evaluated 4 cloud hosting services…Kamatera the best

We evaluated 4 cloud hosting services and Kamatera not only could technically support everything we needed, the support and accomodations they provided were amazing. They assisted us and provided the solutions that we need for our company where the other cloud hosting services hesitated to help us as a new potential customer. I would recommend Kamatera for pricing, accomodations, support and technical platform.

28 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi John,
Thank you so much for taking the time to share such a thoughtful review.

It means a great deal that after evaluating several cloud providers, you chose Kamatera. We're especially happy to read that our team was able to support your requirements from the very beginning and to work with you to find solutions that fit your company's needs.

Thank you for your recommendation and for trusting us with your infrastructure. We're excited to be part of your journey and look forward to supporting you as your business continues to grow.
Team Kamatera

Rated 5 out of 5 stars

Reliable, Knowledgeable, Supportive

We’ve had bad experiences in the past with other VPS/VDS providers who lose interest the moment you sign up, so we were cautious when moving to Kamatera.

Their support team quickly proved we made the right choice. The level of expertise, guidance, and responsiveness has been outstanding. They helped us plan, configure, and maintain our servers properly, and even introduced us to options and solutions we didn’t know existed. Kamatera has been a huge benefit to our setup and overall reliability.

We’ve now had three servers running behind an OPNSense gateway for firewalling and VPN for a little over three years, after our previous provider couldn’t meet our requirements.

When issues have arisen or I’ve needed help with configuration, their support team has shown real technical depth and resolved everything in good time. It’s reassuring to work with a provider that genuinely stands behind their service.

25 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Tim,
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to read that we were able to earn your trust after your previous experiences.

Knowing that our team has been able to support you throughout your journey—from planning your environment to helping with configuration and ongoing maintenance over the past three years—is incredibly rewarding. We believe good support doesn't stop after deployment, and we're glad that's been your experience with us.

We truly appreciate your continued trust and look forward to being here whenever you need us. Thank you for choosing Kamatera!
Team Kamatera

Rated 5 out of 5 stars

Responsive and Dependable

They were great at assisting us in identifying what we needed and matching it up to what they could offer. They provided excellent support along the way and they are very responsive any time we need help.

22 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Jim,
Thank you for your kind words!
It is always a pleasure finding the best fit for a client's needs, and we're delighted to read how helpful our team has been.
We appreciate your trust in us and look forward to continuing to support your success.
Team Kamatera

Rated 5 out of 5 stars

Kamatera is an impeccable service that…

Kamatera is an impeccable service that I recommend to everyone; for my part, I only discovered it recently, I wish I had known about it much sooner... I am really delighted!

22 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Arin,
Thank you for the wonderful review!
It's always great to hear from someone who has recently discovered Kamatera and is already enjoying the experience. We truly appreciate your recommendation, and we're glad we've been able to make such a strong first impression.
We're excited to have you with us!
Team Kamatera

Rated 5 out of 5 stars

The fast reply and super informative responses…

The fast reply and super informative responses.

16 June 2026
Kamatera logo

Reply from Kamatera

Hi Nelson,
Thank you for taking the time to share your experience:
we're so glad our team was able to provide quick and helpful responses when needed!
We look forward to our continued partnership.
Team Kamatera

Rated 1 out of 5 stars

Fake free trial. So, instantly back to Namecheap LOL

I initially loved it and gave it 5 stars. Then, literally just hours later—and only 3 or 4 days into my 30-day trial, right as I finished setting up the LAMP server and Virtualmin—they emailed me claiming "fraudulent activity."

Look, I have been in business for 26 years and run multiple servers with Namecheap, HostGator, and IONOS. Yet, Kamatera demanded a deposit because they are apparently broke. If they couldn't even let me try the service for one full week without acting shady, they aren't getting a dime from me.

How is setting up LAMP and Virtualmin from my Samsung Laptop Fraud? It cannot be our money, Namecheap LOVED our money.

I instantly changed the nameservers back to my big Namecheap VPS (which is half the price!). LOL. You needed me; I did not need you.

#DisrespectIsNotTolerated #BadCustomerService #YourLoss #IdontPLAYgames #DesperateBrokeCompany

13 June 2026
Unprompted review
Kamatera logo

Reply from Kamatera

Hi Jeff,
We completely understand why getting hit with a sudden account flag right after you finished setting up your environment felt incredibly disruptive and came off the wrong way.
We want to clear the air entirely: your build environment was absolutely not the problem. We love seeing developers deploy those exact web stacks on our infrastructure.
What actually happened behind the scenes comes down to an automated platform security guardrail. Our records show that you originally signed up for our platform a couple of years ago, and the account remained completely dormant until now. When a long-inactive account suddenly spins up new infrastructure, our automated system flags it as unusual behavior to protect our network from potential platform abuse.

To verify the account, the system requests a temporary $10 deposit. This does not nullify your $100 free trial. It is simply a standard verification check to ensure a live user is behind the keyboard. If you complete your 30-day trial and decide Kamatera isn't the right fit for you, that deposit is fully refunded to you.

There are absolutely no shady strings attached, but we completely realize how a robotic notification can ruin a first impression for a seasoned business owner! We know you don't need us, but we would still love the chance to manually clear your account so you can experience our enterprise-grade hardware completely risk-free.

If you are open to giving us another look, please reach out directly to am@kamatera.com with a reference to this review, and our team will personally ensure your trial is restored.

Wishing you and your business continued success back at Namecheap or wherever you choose to host,
Team Kamatera

Rated 5 out of 5 stars

Good personal support

Good personal support, internal support with teams was efficient and fast.

11 June 2026
Kamatera logo

Reply from Kamatera

Hi Louis,
Thank you for your kind words!
We're so glad to read that you had a positive experience, and that communication between departments was quick and efficient: it's great to know that we were able to help you when needed.
We appreciate your feedback and your trust in us, and we look forward to our continued partnership.
Team Kamatera

Rated 5 out of 5 stars

The best server company, Full Stop

Without a doubt the best server company I have worked with in the last 16 years.
I couldn't run my company without there understanding of my buisness model and the service is 2nd to none

5 June 2026
Kamatera logo

Reply from Kamatera

Hi David,
Thank you for such an incredible review!
Knowing that we've earned your trust over the years means a great deal to us. We understand that every business operates differently, and we're glad we've been able to support your goals with the reliability, flexibility, and service you need.
Your kind words about our team are especially appreciated, and we're grateful to be part of your journey.
We look forward to our continued partnership.
Team Kamatera

Rated 5 out of 5 stars

Great services

Great services

2 June 2026
Kamatera logo

Reply from Kamatera

Hi Customer,
Thank you for the kind words!
We're happy to see you've been enjoying your experience with us.
We truly appreciate you choosing Kamatera and taking a moment to leave a review.
Team Kamatera

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