Knab business account is an undercooked product, and if you don't watch it, you will be incurring fines and losing money.
After the change of tax office account, I tried to update my periodic payments. Once i changed the account number, all the payments disappeared from the schedule! Almost missed tax payment date because of that.
Also, the daily limit. Who on earth invented that nonsense function? No other bank, afaik, has this idiocy. Thank you, of course, for trying to protect me, but no thank you! The function to change the limit does not work (all the buttons are grayed out once the new limit is entered). The change itself would take time, so if you hoped to pay all the bills at once and you were not watching the end date of this nonsense, now you are looking at either serious disruption in your planning, or at forgetting and missing the payment date outright.
I am so tired of fighting with this product...

Best Bank in Netherlands ,very easy to Open account. Specially for those who want a quick online service .

New customer here, I like Knab, everything works just fine.

Registration was straightforward and simple compared to other Dutch banks.

Lets hope they add English language to the app soon😉

we still cannot access our business savings account! still not update after days. please solve this!!!! this is not normal.

It will be helpful if your App would be also in English

App is great, Customer Service not so much

KNAB maakt het onmogelijk om een plastic betaalpas te verschaffen tenzij je de KNAB app letterlijk al je interne gegevens van je telefoon verschaft:

De Bank KNAB weigert een betaalpas op te sturen zelfs na meerdere schriftelijke en telefonische verzoeken

Deze app misbruikt je privacy ook wanneer je de app niet geopend hebt.
ACCESS_ADSERVICES_AD_ID

ACCESS_ADSERVICES_ATTRIBUTION

ACCESS_COARSE_LOCATION
access approximate location only in the foreground

ACCESS_FINE_LOCATION
access precise location only in the foreground

ACCESS_NETWORK_STATE
view network connections

CAMERA take pictures and videos

DETECT_SCREEN_RECORDING

INTERNET
have full network access

NFC
control Near Field Communication

POST_NOTIFICATIONS

READ_CONTACTS read your contacts

RECEIVE_BOOT_COMPLETED
run at startup

USE_BIOMETRIC
use biometric hardware

USE_FINGERPRINT
use fingerprint hardware

VIBRATE
control vibration

WAKE_LOCK
prevent phone from sleeping

DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

RECEIVE

BIND_GET_INSTALL_REFERRER_SERVICE

AD_ID

Supper knab👍🏾

i saw an strange transaction in my account it was just a small amount , only cents, they payment was made with my bank pass, i got concern an i cancelled my bank pass and i askes for new one ... for my surprise yesterday i got a deduction of 96 euros, i called to customer services and i asked please to block this entity to take money from my account and the answer was NO , we do not do that ! i contacted thye company that take my money and indeed they had registered my bank pass but the OLD ONE who was already cancelled long ago! So be aware if you have an incident and you cancelled your bank pass be aware thart Knab is not protecting you >

They are so unprofessional. Normally, when you are first registered to a bank, you receive an official digital or physical document about your registration. That registration contains your name , adress, IBAN etc. But this doesn't happen on Knab. They send you literally nothing! I struggled with their customer service to obtain only one single page of document which states that i have become their customer but they wanted to charge me 80€ + tax. I also have another bank accounts from different banks in the Netherlands and I have never seen such thing. If you are searching for professionality and don't want to deal with such simple problems, just go to more established banks such as ING, Rabo or ABN. You maybe pay a few euros more per month but you feel at least secure and valuable.

I held a business account with KNAB. When I called to ask whether they could change the company name (because I was closing one of my two companies), the person on the phone confirmed: “Yes, no problem.” Based on that information, my accountant and I proceeded with closing the company at the KvK and I requested the name change by KNAB a few weeks later via KNAB app chat. All of a sudden, KNAB's service agent denied the name change. I insisted to check the phone recordings, but this agent refused and offered no apology. I asked to forward a complaint to the complaint department. It was also refused. I had no other choice but to close my business account and move to another bank.
I also most probably understand why KNAB was not proactive in offering any help: management had already decided to discontinue business accounts to reduce costs, credit risk, and capital requirements. It was therefore a very convenient way of pushing out another commercial client. KNAB made a serious mistake and acted in breach of its legal obligations.
Under European consumer protection law and the Dutch Financial Supervision Act (Wet op het financieel toezicht, Wft), financial institutions are required to provide information that is “correct, clear, and not misleading.” This principle is further supported by Directive 2005/29/EC on Unfair Commercial Practices, which prohibits misleading actions or omissions by businesses toward their customers. By refusing to verify an earlier recorded conversation and forwarding my request to the complaint department, failing to acknowledge or correct potentially misleading information, KNAB demonstrated poor governance and a clear breach of its duty of care toward clients.

Add-on to my review (response to Knab’s reply from 22 Oct 2025)
I appreciate KNAB’s reply, but it contains several inaccuracies.
1. “We believe this misunderstanding could have been avoided through open dialogue, not by unfounded claims, and we remain open to such a conversation.”
That open dialogue did in fact take place — from my side. I spent over two weeks in chat conversations via the Knab app, almost daily, with different customer-service agents who each time had no knowledge of the ongoing case. I had to repeat the issue again and again, and I always received the same response: that it was impossible to change the company name. One agent told me they would check the phone recordings but then never replied. The next day, I had to start over with yet another agent who gave the same answer. None of the agents acted proactively, followed up on their promises, or even once offered an apology for the misunderstanding. There was no sign of help. The same occurred when I explicitly asked for my complaint to be forwarded to the complaints department — that request was refused.
So yes, there was dialogue — but it was Knab that refused the open dialogue. If you say there are no call recordings, then please KNAB check at least review the chat transcripts. Otherwise, I am happy to send you a copy.
2. “The situation described does not constitute a breach of the Dutch Financial Supervision Act (Wft), nor does it fall under the scope of Directive 2005/29/EC on Unfair Commercial Practices.”
In my review, I referred to the Wft and Directive 2005/29/EC because both clearly state that information provided by financial institutions must be correct, clear, and not misleading.
This reference is therefore entirely appropriate. I received incorrect information from your employee (or there was a serious misunderstanding), and five subsequent service agents refused to verify the call recording, escalate my complaint, or offer any apology for the error. You are, in fact, the first person at Knab to respond with an apology — but it came far too late.
And let’s not forget: one of the earlier agents could have simply clarified that there were no phone recordings and should have forwarded my complaint to the complaints department.
3. “We continue to offer and support business accounts ... Knab is discontinuing business accounts to reduce cost, credit risk and capital requirements. This statement is quite simply false.”
For several years, new business accounts could not be opened. I asked repeatedly, every year. If Knab intended to “continue supporting business clients,” you would have automatically offered me a new account with this misunderstanding. (My BV structure was very simple; I had one BV.)
My comment about KNAB’s reasoning was not false but KNAB had to defend themselve with this answer (it was Sietse’s job to respond). However, I want to protect customers against unfair practices and unhelpful customer service and to make KNAB aware of those issues. Finally they listen but far too late.

knab offers a decent concept but suffers from slow performance and occasional login issues.

I am not a dutch citizen and as soon as I moved to the Netherlands I needed a bank account to get settled. I didnt no many banks here so I went to ing first. they didnt wanna open an account bc I didnt have a work contract yet. And no other utility bill ect with my adress on it (to proof that i live where i live). i googled other banks and tried SNS Bank. they didnt except my German passport as an Identification. I had a bsn Number and even a work contract by then. so also a terrible bank. then I saw knab... no issues at all. super friendly customer service. ill stick with them as long as possible. they dont make your live harder.

Not a great bank for international businesses. Can't make international currency transaction via mobile. You have to wait half a working day to increase your daily limit if you need to take a transfer above your limit. Basically a very provincial bank.

This is beyond awful; I can't even call it banking. They seem to think they're an immigration office. Even though I'm a legally operating person with KVK and BRP registration, they demanded a five-year residency permit. This is an absolutely archaic mentality, and their system is so primitive it doesn't even have an English language option. They are just as primitive as their system!

I highly recommend opening an account with a real bank instead of dealing with this nonsense. Definitely stay away! Waste of time. Use ING, ABN Ambro, or others instead of this so-called bank knab!

While being a customer everything was ok. Until I terminated my account. Under these circumstances they should have transfered the remaining funds to my other bankaccount. They did not and kept my money, they stole it.

Being unable to reach them without an account and an unreachable helpdesk ( I waited for hours ), I never got my money back.

Therefore I would recommend anyone to stay away from this company.

From July 14 until now, I have been unable to log in to my account due to a technical problem with the app.
Unusually, Knab takes so long to resolve the problem. I called every day, and nobody was able to solve and fix this problem..

The answer in the knab app is so fast and they reply on time