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FP Surveying Reviews 

597
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and professional, helpful staff, praising their efficient communication and stress-free booking process. People appreciate the thorough reports, often receiving them quickly, sometimes on the same day, after the survey is completed. However, some customers also noted that booking times could be longer than initially expected or promised. A few other people also felt that communication was occasionally lacking, with some experiencing delays in receiving updates or responses to queries. Additionally, a small number of reviewers mentioned that report delivery sometimes took longer than the stated timeframe.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency and professionalism. Customers... See more

Staff

Consumers find staff to be positive, with many reviewers praising individual surveyors for their... See more

Response time

Customers had positive experiences with response times, with many reviewers praising the swiftness and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting that initial points of contact... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience of FP Surveying and Nigel Sloper the surveyor was excellent. Level 2 survey completed quickly, very detailed, not just standard text. Visit completed and report created and sent on the s... See more

Company replied

Rated 5 out of 5 stars

We were purchasing a property within a tight timeline and were struggling to engage surveyors to meet our deadlines at a reasonable fee. FP Surveying were able to do both. Stuart Bridgewater called me... See more

Company replied

Rated 5 out of 5 stars

Organising the survey was easy and it was competitively priced. The process was very hands off from our end and FP organised everything seamlessly, which is always a positive. The report was und... See more

Company replied

Rated 5 out of 5 stars

Our survey was arranged the day after we made payment. Stuart was our surveyor. He called me the day before to ask if there was anything in particular we wanted him to look at. He called me straig... See more

Company replied


Company details

  1. Property Surveyor
  2. Chartered Surveyor
  3. Estate Valuer
  4. Property valuer
  5. Surveyor

Written by the company

FP Surveying is a trusted UK-based property surveying firm, dedicated to providing fast, reliable, and professional survey and valuation services. As part of one of the UK’s largest and most efficient surveying businesses, we specialise in RICS Homebuyer Reports, Level 2 Surveys, and Valuations, ensuring our clients have all the information they need to make confident property decisions. We understand that time is critical in the property market, which is why we focus on quick turnaround times without compromising on accuracy or detail. Our experienced RICS-qualified surveyors deliver clear, expert advice, helping homebuyers, homeowners, and lenders easily navigate property transactions. FP Surveying has built a reputation for exceptional service and customer satisfaction with hundreds of five-star reviews. Our team is committed to providing professional, straightforward guidance to make your property journey as smooth as possible. Fast. Professional. Trusted. That’s FP Surveying. Mark Ninnim - Head of Customer Experience

Established in March 2002

Written by the company

Expert RICS surveyors local to you...
At FP Surveying, we’re committed to providing a premium, nationwide service for anyone needing a professional property survey. Whether you're buying your next home and want a clear evaluation of its condition, redeeming a Help to Buy loan, or simply looking for an independent valuation — we’re here for you. Our team of experienced, qualified RICS surveyors is supported by outstanding customer service that’s designed to make the process smooth, reassuring, and refreshingly human. Whatever your property-related goals, FP Surveying is here to help you move forward with confidence.

Money Back Guarantee...

If you are not happy with any aspect of our service prior to booking, including the proposed date. We will issue you an immediate no questions asked refund.

We’re committed to delivering outstanding service from the very start. If, for any reason, you’re not completely happy with any aspect of our service before your booking goes ahead – including the proposed date – we’ll issue you an immediate, no-questions-asked refund. Simple as that.

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4.6

Excellent

TrustScore 4.5 out of 5

597 reviews

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4.6

All reviews

(597)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Nick Faulkner completed our Level 2…

Nick Faulkner completed our Level 2 RICS Homebuyers Survey recently and gave us the chance to ask questions beforehand of things we wanted him to look at specifically. His report was thorough and comprehensive and highlighted some issues we hadn't noticed ourselves which will require addressing. The survey was a worthwhile investment, and id be happy to recommended Nick and FP Surveying to others and will bear them in mind in the future. Thanks.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I would like to thank FP Surveying and especially Rachel for the excellent service provided.

The whole process was very smooth and professional, right from arranging the survey appointment to receiving the final report. I was able to get an appointment within a week, which was very impressive.

Rachel was extremely helpful throughout the process. After completing the survey, she took the time to explain the report clearly and answer my questions. She was very prompt in her responses and made sure I understood the findings properly.

The survey report was prepared within a day and was detailed, well-structured, and easy to understand. The efficiency, professionalism, and support provided throughout the process were excellent.

I would highly recommend FP Surveying and Rachel to anyone looking for a reliable and professional surveying service.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Awful service. Took ages for the survey report to be typed up, well outside of their 5 working day window. To my utter embarrassment, I'd suggested this company to my son who's buying another property at the same time and they've taken over two weeks and STILL no survey report! Looks like he'll exchange before the survey comes through. Shockingly bad service.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Product

Luke Flahive carried out our Homebuyer’s Survey.

Luke was excellent - he was communicative, empathetic of the pressure we were under moving at tight timelines and as first-time buyers, and produced an exceptional report. The report was incredibly thorough but clear and included considered suggested solutions to rectify issues rather than merely diagnosing them. He also maintained lines of communication after producing the report, being on hand to answer any queries we had relating to the report.

We would highly recommend FP Surveying, and particularly recommend instructing/requesting Luke as your surveyor.

3 July 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for such a wonderful review. We’re absolutely delighted to hear that Luke provided such an exceptional service throughout your home buying journey.

Buying your first home can be both exciting and stressful, especially when you're working to tight timescales, so it's fantastic to know that Luke's communication, empathy, and professionalism helped make the process that little bit easier. I was particularly pleased to read that he not only identified issues within the report but also took the time to provide practical suggestions on how they could be addressed. We believe a great survey should help clients understand both the findings and the options available to them.

It's also great to hear that Luke remained available after issuing the report to answer your questions. That ongoing support is something we actively encourage and is a real reflection of the service we strive to provide.

Thank you again for your recommendation of both FP Surveying and Luke. We'll be sure to pass your fantastic feedback on to him.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Couldn’t recommend more

Couldn’t recommend more!
As a first time buyer I wasn’t too sure what I was doing! All of my questions before booking were answered promptly. The survey was looked very quickly and I was informed through out. Rachel Farr-Drejer carried out the survey, I was called in the morning to confirm survey was taking place and was asked if I had any concerns or any question. I was so thankful and impressed by this, as a first time buyer I didn’t know what to expect and I was put at ease.

My survey report was received the same day, I could not believe how fast it had came back!

Thank you again 🫶

16 July 2026
Unprompted review
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Reply from FP Surveying

Trustpilot Response:

Thank you so much for your amazing review. Reading feedback like this is exactly why we do what we do.

Buying your first home is a huge milestone, and it's completely natural to have lots of questions along the way. We're delighted to hear that our team responded promptly to your enquiries and kept you informed throughout the entire process, helping to make what can often feel overwhelming a much more reassuring experience.

Rachel will be especially pleased to read your kind words. Taking the time to call before the survey, explain what was happening, and ask whether you had any concerns is exactly the level of personal service we strive to provide. It's wonderful to know that this helped put you at ease and gave you confidence during such an important purchase.

Receiving your report on the very same day is also fantastic to hear. We know how important speed is when you're buying a property, but we never want that to come at the expense of quality, so we're thrilled that we were able to deliver both.

Thank you once again for your recommendation and for choosing FP Surveying. We hope you enjoy every moment in your first home, and we'll be sure to pass your lovely comments on to Rachel.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Excellent

Excellent, thorough service from Nigel at Finance Planning Surveying Services. His Level 2 report was detailed and delivered quickly. It clearly highlighted critical structural risks, giving me total confidence for my upcoming price negotiations. Highly recommended for any homebuyer!

14 July 2026
Unprompted review
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Reply from FP Surveying

Thank you for your fantastic review and recommendation. We're delighted to hear that you received such an excellent service from Nigel.

A Level 2 Survey is designed to give buyers the information they need to make confident decisions before committing to one of the biggest purchases they'll ever make. It's particularly rewarding to hear that Nigel's thorough report highlighted important structural issues and gave you the confidence to enter your price negotiations fully informed. Spending a few hundred pounds on a survey can often save buyers thousands in the long run, and your experience perfectly demonstrates the value of having a detailed inspection carried out.

I'm also pleased to hear that your report was delivered so quickly. We work hard to combine fast turnaround times with comprehensive, high quality reporting, ensuring our clients have the information they need without unnecessary delays.

Thank you once again for choosing FP Surveying. We'll make sure your wonderful feedback is shared with Nigel, who I'm sure will be delighted to know the difference his work has made.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Flexible, Professional and Great Value for Money

Easy booking process and great value for money. I really appreciate the understanding and flexibility of FP for bringing my survey date forward. Thanks so much for arranging this, Ellie and for your timely and considerate responses! FP also surpassed my expectations when I received the report back on the same day. The report received from Steve Marriot was thorough and comprehensive which will enable me to make an informed decision. I highly recommend them!

13 July 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

hank you for your wonderful review and recommendation. We're delighted to hear that you found our booking process straightforward and that you felt you received great value for money.

I'm particularly pleased that Ellie was able to help bring your survey date forward. We know how quickly circumstances can change during a property purchase, so whenever we can offer flexibility and accommodate our clients' needs, we'll always do our very best. I'm sure Ellie will be delighted to hear that her timely and considerate communication made such a positive difference.

Receiving your report on the very same day is also fantastic to hear. We pride ourselves on delivering reports quickly without compromising on quality, and it's wonderful to know that Steve Marriott's thorough and comprehensive survey has given you the information you need to make a confident and informed decision about your purchase.

Thank you once again for taking the time to share your experience. We really appreciate your recommendation and will ensure both Ellie and Steve receive your kind feedback.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Very responsive and helpful

Nick Faulkner was extremely helpful and great to deal with, providing a valuation against a very tight deadline. Highly recommend.

13 July 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for your fantastic review and recommendation.

We're delighted to hear that Nick Faulkner provided such a positive experience, especially when working to a very tight deadline. We know that property transactions often come with time pressures, so being able to deliver a professional valuation promptly can make a real difference in keeping everything on track.

Nick will be thrilled to hear that you found him so helpful and easy to deal with. Providing excellent customer service alongside accurate, reliable valuations is something we take great pride in.

Thank you again for choosing FP Surveying. We'll be sure to pass your kind comments on to Nick.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

We had Nick Faulkner as our surveyor…

We had Nick Faulkner as our surveyor and he was amazing. He made the whole process (twice) very easy. Would highly recommend this company for your help to buy valuation.

29 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for your fantastic review. We're delighted to hear that Nick provided such an amazing service and made the whole process so straightforward for you, not just once, but twice!

We know that Help to Buy valuations are often completed to meet important deadlines, so making the process as simple and stress free as possible is something we work very hard to achieve. It's wonderful to hear that Nick's professionalism and support gave you the confidence you needed throughout.

Thank you for choosing FP Surveying and for taking the time to recommend both our company and Nick personally. We'll be sure to share your lovely feedback with him.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

My surveyor Nick was great

My surveyor Nick was great. Good communication from him and FP Surveying.

22 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for your 5 star review.

We're delighted to hear that you had such a positive experience with Nick and the team at FP Surveying. Good communication is something we place a huge emphasis on because we know how important it is to keep clients informed and reassured throughout the surveying process.

It's great to hear that Nick provided excellent service and that you felt well supported from start to finish. I'll make sure your kind comments are passed on to him, as I'm sure he'll really appreciate the recognition.

Thank you again for choosing FP Surveying. We really appreciate your feedback and your support.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Great experience end to end

FP were easy to book my valuation with and competitively priced. John did the valuation and was on time, professional, and delivered the report very quickly. Highly recommend.

26 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for the fantastic review. We’re delighted to hear that you found the booking process easy and our pricing competitive.

It’s also wonderful to hear that John delivered such a positive experience by being punctual, professional, and providing your valuation report so quickly. We know that speed and reliability are incredibly important, particularly when property transactions are involved, so it’s great to know we met your expectations.

Thank you again for your recommendation and for choosing FP Surveying. We’ll be sure to pass your kind words on to John.

Have a great evening!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

The process was very quick and I felt…

The process was very quick and I felt well informed of what was going on. Stuart was incredibly detailed and helpful checking in with me on everything he was doing and had found. Report was received a day after inspection. Super happy thank you!

26 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for such a fantastic review. We’re delighted to hear that the process was quick and that you felt well informed every step of the way.

I was particularly pleased to read your comments about Stuart. Taking the time to keep clients updated, explain findings, and check in throughout the process is exactly the level of service we strive to provide. Receiving a detailed report just one day after the inspection is also a fantastic turnaround.

Thank you again for your kind words. We’ll be sure to pass your feedback on to Stuart and we’re thrilled to hear you were super happy with the service.

Have a great evening!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Nick is very professional and provides…

Nick is very professional and provides detailed explanation of the property. He is patient and helpful in addressing my concerns and questions. I would highly recommend.

25 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for the fantastic review. We’re delighted to hear that Nick provided such a professional service and took the time to explain the property findings in detail.

Buying a property can naturally raise lots of questions and concerns, so having a surveyor who is patient, approachable, and willing to take the time to talk things through can make a real difference. It’s wonderful to hear that Nick provided that reassurance and support throughout the process.

Thank you again for your kind words and recommendation. We’ll be sure to pass your feedback on to Nick.

Have a great evening!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Smooth going and detailed

Colin was amazing. Really great communication. He made the effort to call me before the survey and asked if there was anything we wanted from him. He send the survey so fast we were only waiting a day. The survey was so detailed. It was nice to have something go so smoothly especially during the house buying process! Thank you Colin

6 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for such a lovely review. We’re delighted to hear that Colin provided such a positive experience throughout the process.

Taking the time to call beforehand and understand any specific concerns is exactly the level of personal service we strive to provide, so it’s wonderful to hear that this made a difference to you. Receiving such a detailed report within just a day is also a fantastic turnaround.

I particularly enjoyed reading your comment about it being nice to have something go smoothly during the house buying process. Buying a home can be stressful enough, so if we can make even one part of the journey straightforward and reassuring, then we’ve done our job.

Thank you again for your kind words and we’ll be sure to pass your feedback on to Colin.

Have a great afternoon!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Highly recommend

Nigel Sloper was superb. Having worked with surveyors my entire career I have to say he’s one of the nicest and friendliest I have experienced! Not only that, I had the report within 2.5 hours of him leaving my property! Happy customer, would definitely recommend!

24 June 2026
Unprompted review
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Reply from FP Surveying

Thank you for such an amazing review. Receiving feedback like this from someone who has worked with surveyors throughout their career makes it especially meaningful to us.

We’re delighted to hear that Nigel Sloper stood out as one of the nicest and friendliest surveyors you have experienced. Technical expertise is incredibly important, but so too is making clients feel comfortable and supported throughout the process.

I also had to read your review twice when I saw the turnaround time. Receiving your report within just 2.5 hours of Nigel leaving the property is truly exceptional and demonstrates both his dedication and commitment to customer service.

Thank you again for your kind words and recommendation. We’ll be sure to pass your feedback on to Nigel.

Have a great day!
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Our survey was arranged the day after…

Our survey was arranged the day after we made payment.
Stuart was our surveyor. He called me the day before to ask if there was anything in particular we wanted him to look at.
He called me straight after he had completed the survey to give a brief overview of his findings and said he would get the report over to us in a few days. We had it 2 days later, and feel it was very thorough.
Really impressed with the company and how professional Stuart was.

19 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for such a fantastic review. We’re delighted to hear that your survey was arranged so quickly and that Stuart provided such a professional service throughout.

I particularly enjoyed reading about the communication you received from Stuart. Taking the time to understand any specific concerns before the survey and then providing an overview of the findings immediately afterwards is exactly the kind of personal service we strive to deliver.

Receiving a thorough report just two days later is also a great turnaround, and we’re so pleased that the whole experience left such a positive impression.

Thank you again for your kind words about both Stuart and the wider team. We really appreciate your recommendation.

Have a great day
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Excellent Service from Start to Finish – 5⭐

I recently used Stuart for our Level 2 Homebuyers Survey and the whole experience was excellent from start to finish.

Everything was handled quickly and efficiently, and we had the full report back within a day or two of the home visit. The report itself was very thorough and clearly done to a high standard, giving us real confidence in the findings.

We were kept updated throughout the process, which made everything feel smooth and stress-free. On top of that, the service was offered at a very competitive price, which made it even better value.

Overall, I would highly recommend Stuart to anyone needing a home survey – 5/5 experience.

19 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for such a fantastic review. We’re delighted to hear that your experience with Stuart was excellent from start to finish.

A quick turnaround, thorough reporting, and keeping clients informed throughout the process are all things we place huge importance on, so it’s wonderful to know that this made your experience feel smooth and stress free.

I was also particularly pleased to read your comments regarding value for money. We work incredibly hard to offer highly competitive pricing whilst still delivering a premium service and a high-quality report that gives buyers real confidence in their purchase decisions.

Thank you again for your recommendation and your kind words about Stuart. A 5 out of 5 experience is exactly what we strive for.

Have a great day
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Dhanesh and the team is brilliant

Dhanesh and the team is brilliant. Very communicative and thorough.

19 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for the fantastic review. We’re delighted to hear that Dhanesh and the team provided such a positive experience.

Communication and attention to detail are incredibly important to us, so it’s great to know that you found the service both communicative and thorough. Feedback like this means a lot to the whole team and we’ll be sure to pass your kind words on to Dhanesh.

Thank you again for taking the time to leave your review.

Have a great day
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

Quick, efficient, cost effective.

Really nice guy, quick, efficient, and cost effective. From my first call to FP surveying to getting the valuation and being on the market took less than two weeks. Highly recommended.

17 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for the fantastic review. We’re delighted to hear that the whole process was quick, efficient, and cost effective from start to finish.

What really stands out is that from your first call to FP Surveying through to receiving your valuation and getting your property on the market took less than two weeks. We know how important momentum can be when selling a property, so helping clients move things forward quickly is something we take great pride in.

Thank you for your recommendation and for choosing FP Surveying. We wish you every success with your sale.

Have a great evening,
Mark Ninnim – Head of Customer Experience

Rated 5 out of 5 stars

I recently had a RICS Level 2 survey…

I recently had a RICS Level 2 survey done and honestly couldn't fault the experience.

We paid on a Tuesday, had the appointment booked in for the following Tuesday, and had the full report back before the end of that same day – which, in itself, is pretty impressive.

But what really stood out was Rachel Farrdrejer calling us ahead of the survey to check if there was anything specific we wanted her to look out for. We also asked if there was any chance we could get the report before our second viewing, and she made it happen the same day.

We'd absolutely recommend this service to anyone who wants a survey done properly, without the stress."

16 June 2026
Unprompted review
FP Surveying logo

Reply from FP Surveying

Thank you for such a fantastic review. We’re delighted to hear that the whole process exceeded your expectations from start to finish.

Having your survey booked within a week and receiving the completed report on the same day as the inspection is something we are incredibly proud of, particularly when we know how important timings can be during a property purchase.

What I particularly enjoyed reading was how Rachel Farr-Drejer took the time to contact you beforehand to understand any specific concerns and then went the extra mile to ensure you had the report before your second viewing. That level of communication and commitment to helping clients make informed decisions is exactly what we strive for.

Thank you for recognising Rachel’s efforts and for taking the time to share your experience. We really appreciate your recommendation and are thrilled that we were able to make the process stress free.

Have a great evening,
Mark Ninnim – Head of Customer Experience

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