Smooth going and detailed
Colin was amazing. Really great communication. He made the effort to call me before the survey and asked if there was anything we wanted from him. He send the survey so fast we were only waiting a day. The survey was so detailed. It was nice to have something go so smoothly especially during the house buying process! Thank you Colin
Reply from FP Surveying
Thank you for such a lovely review. We’re delighted to hear that Colin provided such a positive experience throughout the process.
Taking the time to call beforehand and understand any specific concerns is exactly the level of personal service we strive to provide, so it’s wonderful to hear that this made a difference to you. Receiving such a detailed report within just a day is also a fantastic turnaround.
I particularly enjoyed reading your comment about it being nice to have something go smoothly during the house buying process. Buying a home can be stressful enough, so if we can make even one part of the journey straightforward and reassuring, then we’ve done our job.
Thank you again for your kind words and we’ll be sure to pass your feedback on to Colin.
Have a great afternoon!
Mark Ninnim – Head of Customer Experience