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Formula 1 Reviews 

6,357
•
TrustScore 4.5 out of 5

4.3

E-commerce service
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Review summary

Created with AI, based on recent reviews

Considering 1,498 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the consistently reliable service and products. Customers frequently mention that the platform is very simple to browse, making the online ordering process exceptionally smooth and straightforward. Buyers are extremely pleased with the remarkably fast delivery times and the wonderful condition in which all of their purchases arrive. However, some customers also noted problems with sizing inconsistencies, stating that certain apparel pieces fit much larger or smaller than expected. Reviewers occasionally experienced incomplete shipments, missing items, or faced unexpected delivery delays that negatively affected their overall shopping experience.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are exactly as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping and items... See more

Quality

Users describe positive interactions with quality, consistently highlighting items as well-made, comfortable,... See more

Order

Consumers find order experiences to be mixed, as many praise the quick turnaround, easy website access, and... See more

Service

Clients share positive opinions on service, highlighting great quality and fast delivery. Consumers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall very good. The interface was simple and the communication about postage was very good. BUT once I got to the checkout there was hidden fees of shipping and duties that were far more than expec... See more

Rated 4 out of 5 stars

The website was very easy to navigate, the products were easy to view - even without clicking on them, making browsing simpler - and the products are high quality and lovely to wear. My only issue is... See more

Rated 4 out of 5 stars

I got sent the wrong item and by the time it was delivered the item I wanted had gone out of stock. The customer service team in the chat was very helpful and sorted the situation within minutes reg... See more

Rated 5 out of 5 stars

I ordered my Ferrari cap on Monday and it was delivered on Wednesday - a great turnaround. I liked the easy access to their website and the ease of ordering. I wasn't expecting the £4.50 delivery ch... See more

Company details

  1. #55 of 72 best companies in E-commerce service

Written by the company

Formula One (more commonly known as Formula 1 or F1) is the highest class of international racing for open-wheel single-seater formula racing cars sanctioned by the Fédération Internationale de l'Automobile (FIA). The FIA Formula One World Championship has been one of the premier forms of racing around the world since its inaugural season in 1950. The word formula in the name refers to the set of rules to which all participants' cars must conform. A Formula One season consists of a series of races, known as Grands Prix. Grands Prix take place in multiple countries and continents around the world on either purpose-built circuits or closed public roads.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.3

All reviews

(6,357)

1,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

My first order did not turn up

My first order did not turn up. I followed instructions and used the chat bot which was really easy to use. In six days my order had arrived. Was impressed to be honest.

2 September 2026
Rated 5 out of 5 stars

The keychain is awesome!

The keychain is awesome! However, the packaging was completely mutilated, and the keychain had slipped out of the wrap. I cannot believe it had not fallen completely out of the box by the time I got it. The original packaging probably needs to be more secure to make it through the rough and tumble of shipping.

2 September 2026
Rated 5 out of 5 stars

First time I ordered

First time I ordered, package didn't come. Than bot send it once more. Still didn't came. I got all my money very next day. Costumer servise is great, even the bot. I really wanted that jacket, so I ordered again. It came fast and it was worth of waiting.

2 September 2026
Rated 1 out of 5 stars

Wrong Item

I was unhappy with the service i was given. I paid for an item, and the wrong item came to me. I went to chat services and they offered to send it back out to me, but i then got the same thing come to me which is incorrect. I’ve tried contacting them through email twice on two different emails, and i’ve had no acknowledgment or reply back. So, i have two items that i didn’t order and have not had any refund.

30 August 2026
Rated 4 out of 5 stars

Lovely quality, less lovable sizing.

I love the quality of the products, though I would like to see more clothes made for women. For example; shirts that actually fit and don't hang around me like a sack. Us female fans love to wear merch while also looking stylish.

2 September 2026
Rated 2 out of 5 stars

Charged for returned faulty goods

I bought three caps.
One arrived damaged and the logo stitching was very very poor quality like a bad copy, my wife asked me if they were originals and I said yes I bought them from F1 store.
Did the return yesterday and you had the cheek to charge me £3.50 for something that was poor quality and should never have been shipped out to the customer.

2 September 2026
Rated 5 out of 5 stars

Product is good

Product is good, quality is excellent. Delivery is okay. If got any promotion I will purchase again.

1 September 2026

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