eGifter Reviews 

8,300
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 640 reviews, reviewers had a great experience with this company. Customers frequently mention how simple and convenient it is to quickly purchase and electronically send digital gift cards for birthdays and special events. People deeply appreciate the fast delivery times, noting that codes arrive almost immediately and work smoothly across different merchants. Buyers also highlight the great variety of choices available, making the whole gifting process smooth and reliable. However, some customers also noted that the website can feel a bit confusing to navigate when trying to complete a transaction. A few people mentioned encountering unexpected fees or dealing with frustrating verification steps during checkout.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the process is quick, simple,... See more

Product

Users describe positive interactions with product, highlighting the impressive selection and ease of use.... See more

Website

Customers consistently note ambiguous experiences with website navigation and features. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and timely arrivals.... See more

Payment

Consumers find payment experiences to be highly mixed and unpredictable. Some reviewers report fast, seamless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

eGifter made it easy to select a gift for my girlfriend. While she didn't receive it via text, customer service made my experience simple by giving me another way to work around her technical difficul... See more

Company replied

Rated 5 out of 5 stars

The experience was easy and fast! I was worried about the website being legit but egifter sent me emails from start to finish when I registered, the immediately sent an email verification, and after t... See more

Company replied

Rated 5 out of 5 stars

I love this service. I am the designated baby shower planner for my workplace and I use egifter every time. It makes the giving process so easy! I am appreciative of it. As far as helpful feedback, th... See more

Company replied

Rated 5 out of 5 stars

eGifter.com offered me an Easy and Effective process to electronically send a gift card to the cellphone of my Uncle across country for his 83rd birthday that arrived ontime to assist in his enjoyment... See more

Company replied


Company details

  1. Online marketplace
  2. Media company

Written by the company

eGifter.com is your go-to platform for digital gift cards. Customize and send personalized gifts, while enjoying savings and convenience through our user-friendly interface. eGifter is a trusted online platform for purchasing and sending digital gift cards from over 300 popular retailers and restaurants. Everyone loves to buy, send and receive gift cards, especially when they are personalized with heartfelt messages, cherished photos, and even video greetings to make every occasion memorable. Discounts, deals and promotions are always available. Unlock savings with points on most brands ensuring you get the best value for your gift-giving experience. Our commitment to reliability and excellent customer service has earned us a reputation as a trusted source for spreading joy through thoughtful gift cards. Streamline your gift card management with eGifter's digital wallet, providing a secure and centralized space to organize and track your collection. You can even check your available gift card balances. Additionally, our user-friendly interface enables you to send gift cards effortlessly via email or text, making last-minute gifting a breeze. eGifter has built a reputation for reliability, excellent customer service and gift giving delight. Join the eGifter community and elevate your gift-giving experience. Whether it's birthdays, holidays, or just a spontaneous gesture, eGifter is here to make every moment special. Elevate your gift-giving with eGifter!


Contact info

4.2

Great

TrustScore 4 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,300)

614 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering

Such an easy ordering experience! They have cards to all the places I like to shop and I got my card within seconds.

3 September 2026
Rated 1 out of 5 stars

Awful experience

Tried to redeem the gift card i purchased only to find out it had been redeemed by someone else.

1 September 2026
eGifter logo

Reply from eGifter

Hi Bec -- We investigated thoroughly and responded to your support ticket (reference 278439). Your gift card was delivered fully loaded and securely -- and any activity that occurred would have happened while it was in your possession. Please safeguard your devices and accounts.

Rated 1 out of 5 stars

They don't send a code

They don't send a code, you can't buy!!!! The chatbot is also bad!!! I don't recommend this fake site to anyone!!!!

1 September 2026
Unprompted review
eGifter logo

Reply from eGifter

Hi Henriett. Without any reference to an order placed at our site, eGifter.com, we can't validate that your purchase was placed with us. Please reach us at support.eGifter.com with more details.

Rated 5 out of 5 stars

Easy to use

Easy to use, attached to my email as a gift with no problem. Fast delivery as well.

21 August 2026
eGifter logo

Reply from eGifter

Hi Patrick! Nice!

Rated 5 out of 5 stars

I think it was really easy to buy my…

I think it was really easy to buy my xbox gift card and I had no issues. It was really quick and I liked that you can also have points fkr a discount on future discounts. I think they really made it simple for people to buy their cards.

20 August 2026
eGifter logo

Reply from eGifter

Hi Viper! Simplicity, value & savings -- for shopping and gifting. That's eGifter!

Rated 5 out of 5 stars

Easy

It was easy and quick to order the card

18 August 2026
eGifter logo

Reply from eGifter

Hi Klant! We value your business and we're delighted you are pleased.

Rated 3 out of 5 stars

I feel your site is not user-friendly

I feel your site is not user-friendly. This recent transaction was easier because I had to learn the way it works on your site last time. For a new person, you are not told that your gift card has to be purchased and that there is an additional charge when you choose your card. This is confusing and misleading for a new customer.

25 August 2026
eGifter logo

Reply from eGifter

Hi Julie -- We looked into your order history and noticed your purchases of digital Mastercard gift cards. We never process a charge without publishing an explanation to the purchaser. In this case, the details were in your shopping cart. They're also available in the card terms, always visible here:

https://www.egifter.com/giftcards/vanilla-mastercard-egift-card-gift-card#terms

We're always on the job and eager to answer questions via our Help Desk (support.eGifter.com).

Rated 1 out of 5 stars

why is my phone number necessary

why is my phone number necessary. exorbitant fees

17 August 2026
eGifter logo

Reply from eGifter

Hi Scott, We do see your group gift contributions to two group gifts. While experience shows that recipients love these (and contributors do too), group gifting is not for everyone. We can be reached at support.eGifter.com 24/7. We're here to help.
==
Fees are nominal, especially in relation to savings on retail greetings cards, wrapping paper and other savings like time and shipping fees.

Rated 5 out of 5 stars

I’m buying all of my e gift cards from here!

The experience was easy and fast! I was worried about the website being legit but egifter sent me emails from start to finish when I registered, the immediately sent an email verification, and after the purchase e gifter emailed a confirmation receipt to me. I really liked that I could enter a phone number and schedule the time the text message arrives for the recipient receiving the gift card. I like having the flexibility to enter a recipient formal email or cell phone number. This is convenient so that I can send my less tech savvy family members who don’t have email accounts a cute e gift card. Tons of retail stores to chose from and different themes for each occasion, I love it!

24 August 2026
eGifter logo

Reply from eGifter

Hi HM! We're delighted to hear all of it. Being your gift card "Go To" is our #1 goal. Looks like we hit the mark and we appreciate you!

Rated 5 out of 5 stars

Great

Great! Receive gift card right away

15 August 2026
eGifter logo

Reply from eGifter

Hi Wayne! Nice! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look