Dr. Vranjes Firenze Reviews 

4,406
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, especially the divine and long-lasting fragrances that frequently receive compliments. Many highlight the ease of ordering, superb and speedy service, along with the luxurious, well-packaged delivery. However, some customers noted that certain diffusers had a weak or unpleasant scent, causing disappointment. Others reported orders arriving with missing items, like free gifts or diffuser sticks, or with incorrect packaging. Additionally, some reviewers experienced delivery issues, including non-receipt of items or parcels being lost due to unattended drop-offs.

What people talk about most

Product

Consumers find product to be positive, with many praising the fantastic and amazing smells of diffusers and... See more

Quality

People report positive experiences with quality, often describing products as beautiful, exceptional, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i purchased this reed diffuser as i’d stayed in a hotel a couple of times and they had them there and smelt divine. Beautiful product and the smell is another level. These are very pricey and i purch... See more

Company replied

Rated 4 out of 5 stars

I love these products and am really pleased with this new fragrance. Sadly my local supplier has stopped stocking it so I order online now which is easy and quickly dispatched. However this time the... See more

Company replied

Rated 5 out of 5 stars

Dr Vranjes fragrances and products are beautiful. I have been using the Ambra diffusers for several years - it is my favourite home fragrance. The packaging is very elegant. The services is also very... See more

Company replied

Rated 5 out of 5 stars

Walked in on the off chance in Piccadilly as it smelt divine outside the store. Ended up buying one of their perfumes. I absolutely love it!! The assistant (young man unfortunately I cannot recall his... See more

Company replied


Company details

  1. Perfume store

Information provided by various external sources

Welcome inside the Dr. Vranjes Firenze, tireless passion and artisanal research in fragrances and cosmetics


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

All reviews

(4,406)

547 reviews in the last 12 months

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Rated 5 out of 5 stars

Appreciate the fast order delivery

Appreciate the fast order delivery. Everything was packaged securely. I have only one comment about one of the products. I was a bit disappointed with the free gift sent as it was a very small packet of lotion (1 time use). For the amount of my purchase I guess I would have thought it could be a bit more generous in size so more than 1 person could try it.

15 July 2026
Rated 5 out of 5 stars

Capogiro Heaven

Ordered the Capogiro perfume and it was delivered quickly within a few days. Packaging was nice. The bottle has weight to it and seems to be made with quality. The scent is great - it seems to have multiple layers to it and I can’t stop smelling it. I shared with my close friend who also plans to buy this scent since it smells so good.

16 July 2026
Rated 5 out of 5 stars

These fragrances are so lovely they…

These fragrances are so lovely they make your home smell out of this world.

10 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Shelby,
we are happy to hear that you enjoyed your shopping experience with us and that you are satisfied with the quality of our scents.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

Excellent product

Excellent product. Shipped within days. Will definitely be ordering more often.

13 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Francesco,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 2 out of 5 stars

Expected Much Better The information provided by the seller…

The information provided by the seller was misleading, which left me completely confused.
I don’t know why, but when I used to buy this fragrance in Europe, it smelled completely different and was much stronger. This one is so weak that I can barely smell it.
Also, the sample they included has probably the worst smell I’ve ever experienced.
Overall, I’m very disappointed with this purchase.

9 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Svetlana,
we are truly sorry for your unpleasant experience.
In order to better assist you and check the quality of the fragrance received, we kindly ask you to send us an email to ecommerce@drvfirenze.com, providing us with further details.
One of our Brand Ambassadors will be glad to assist you further.
We remain at your disposal for any further information.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

As expected

As expected

10 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Sunit,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

Really good service..

Really good service... but the products are frighteningly expensive.

10 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Mark,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

Fantastic diffusers with such amazing…

Fantastic diffusers with such amazing smells. Delivery was quick to come from Italy to the UK.

9 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Sasha,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

Good all around

Fast shipping, packaged well, smells perfect

6 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Blake,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

The scent is absolutely beautiful

The scent is absolutely beautiful. I just wish it would linger in the air a little longer.

6 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Haejin,
we are happy to hear that you enjoyed your shopping experience with us and that you are satisfied with the quality of our scents.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

fantastic

Dr. Vranjes Firenze is fantastic...in both their products and customer service...and their delivery service is one of the best out there.

6 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Christopher,
we are happy to hear that you enjoyed your shopping experience with us and that you are satisfied with the quality of our scents.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

It was delivered quickly and easy it's…

It was delivered quickly and easy it's everything I expected and more

6 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Lynn,
we are happy to have been able to offer you a pleasant online shopping experience.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

Simple and not complicated

Simple and not complicated. The only suggestion I would make it having the option not to order the diffuser sticks. I don't like replacing them all the time so have tonnes of them now...

3 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Julie,
we are happy to have been able to offer you a pleasant online shopping experience.
Your feedback will be taken into account to improve our services.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

Inner box had been opened so glass…

Inner box had been opened so glass vessel was loose in packing box. The first time I ordered Magnolia Orchid the scent was outstanding. Now I don't care for it. Has the formula changed?

2 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Rebecca,
we are truly sorry for your unpleasant experience.
In order to better assist you, we kindly ask you to send us an email to ecommerce@drvfirenze.com, providing us with further details regarding the Magnolia Orchidea diffuser received.
One of our Brand Ambassadors will be glad to assist you further.
We remain at your disposal for any further information.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

Awesome productsthe products and the additional…

Love the products and the additional gift, would love a quicker delivery especially due to price point of products, as I today's market this is definitely an option

2 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Lynn,
we are happy to hear your satisfaction about the quality of our scents and we will consider your feedback to improve our service. We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 3 out of 5 stars

A Bit Disappointed …

Placed an order online and also signed up to the newsletter. I was supposed to receive a free gift when I placed my first online order, but I did not receive any free gift. Disappointed - my expectations were maybe too high.
I love Dr Vranjes Firenze products, however this experience has put me off.

1 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Alison,
we are truly sorry for your unpleasant experience.
We are currently verifying your order details with our relevant department and we will contact you back as soon as we receive feedback.
In the meantime, we remain at your disposal for any further information.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

I ordered (2) 250 ml bottle diffusers

I ordered (2) 250 ml bottle diffusers. (1) going to my aunts in Pittsburgh Penn and (1) to me in Phoenix Az.
The diffuser bottle to my aunts was delivered timely, only reason for the missing (1) star was the message note was not with the packaging so she did not know who it came from..
Thanks... Dale

29 June 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Dale,
we thank you for your feedback and apologize for the inconvenience with the gift message.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

Long lasting diffusers with intense perfume

Dr Veranges are the only diffusers with long lasting perfume to fill a room. Love them.

1 July 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Yvonne,
we are happy to hear that you enjoyed your shopping experience with us and that you are satisfied with the quality of our scents.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

Rated 4 out of 5 stars

I love the Ambra home fregnance

I love the Ambra home fregnance. I am a bit disappointed with my last order as I received an empty sample. I almost cut my finger as the bottle of the sample was broken and the edges were very sharp. Since the 4star not 5.

30 June 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Joanna,
we are truly sorry for your unpleasant experience.
In order to better assist you, we kindly ask you to send us an email to ecommerce@drvfirenze.com, providing us with the pictures of the sample received.
One of our Brand Ambassadors will be glad to assist you further.
We remain at your disposal for any further information.
Scented wishes,
Team Vranjes Firenze

Rated 5 out of 5 stars

Gorgeous Products

Dr Vranjes fragrances and products are beautiful. I have been using the Ambra diffusers for several years - it is my favourite home fragrance. The packaging is very elegant. The services is also very quick. I have also bought perfume and home fragrances sprays too. I highly recommend Dr Vranjes.

30 June 2026
Dr. Vranjes Firenze logo

Reply from Dr. Vranjes Firenze

Dear Customer,
we are happy to hear that you enjoyed your shopping experience with us and that your are satisfied with the quality of our scents.
We remain at your complete disposal.
Scented wishes,
Team Vranjes Firenze

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