Dr Julian Reviews 

474
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional empathy, kindness, and professional guidance during difficult times. People note that therapists consistently create a safe, non-judgmental environment that makes opening up comfortable. Users also highlight the high quality of the overall service, noting how easy it is to select a suitable professional. Consumers deeply appreciate the practical tools and valuable resources provided to help manage stress and daily anxiety effectively. Reviewers strongly recommend these supportive counseling sessions for anyone seeking meaningful personal growth and lasting positive change.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing their therapists as kind, empathetic,... See more

Service

Customers consistently note positive experiences with service, highlighting that dedicated therapists... See more

User experience

Consumers find user experience to be positive, highlighting structured sessions, easy appointment booking,... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting the empathy, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life had been pretty hard going and I just needed a bit of support and help that counselling offers. I was matched with the most wonderful Sarah. During our sessions she was there to listen without... See more

Company replied

Rated 5 out of 5 stars

Diana Gaga is just a wonderful therapist! A true credit to the profession. She is hugely attentive and genuinely listens. She will pick up on things that you haven't and can articulate them back to y... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Theodora Daskalaki highly enough. She is patient, insightful, reassuring and exceptionally knowledgeable, but above all, she is hugely helpful. Our sessions have had a genuine... See more

Company replied

Rated 5 out of 5 stars

I cannot express how thankful I am for being given the opportunity to undergo EMDR therapy with Laura Kirk at Dr Julian. I have completely been able to get my life back! It is not an easy process, how... See more


Company details

  1. Mental Health Services
  2. also in
  3. Counsellor
  4. Mental Health Clinic
  5. Psychologist
  6. Psychotherapist

Written by the company

Dr Julian is a UK-based mental health service providing fast, flexible access to qualified and regulated clinicians for therapy, psychological support and ADHD services. We exist to remove the barriers that stop people getting help, whether that is long waiting lists, limited appointment times or difficulty finding the right clinician. People use Dr Julian to access therapy without long waits, choose their clinician and appointment time, attend sessions online, and get support that fits around real life. Our network includes fully accredited clinicians delivering a wide range of therapies including CBT, counselling and EMDR, alongside specialist support for adults, children and neurodivergent individuals. We also provide ADHD pre-screen consultations, clinically-led diagnostic assessments where appropriate, and structured follow-on support and therapy. All clinicians are fully vetted, supervised and professionally registered. We are CQC registered and operate to NHS-grade standards for clinical governance and data protection. People can access Dr Julian through private self-referral, employer or insurer-funded care, or NHS pathways. There are no subscriptions or ongoing commitments. Private patients only pay for the care they use. If you are referred by your employer, insurer or the NHS, your care may be funded as part of your pathway. Our purpose is simple: to remove barriers, restore confidence and help people move forward with the right support at the right time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

474 reviews

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5.0

All reviews

(474)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve struggled primarily with PTSD for…

I’ve struggled primarily with PTSD for the last 20 plus years. Thinking I could deal with my demons by myself I was wrong. Progressively I’ve been getting worse, to the point I didn’t want to carry on. My self resolve and changing habits were not enough to hold it together. I needed a leg up, a little bit of help. Being ok one minute and deeply depressed the next wasn’t good for me or my family.

I finally found the balls to reach out to Op courage. This is where I was referred to Dr Julian. I’ve reached out for help before but being a working man needing to pay bills etc I found my previous options limiting. Dr Julian clearly operates in the real world and is accessible at times that are convenient to the regular working people of this world.

My therapist was fantastic. They understood how I was feeling and why I felt like I did. Sessions were broken down in to logical and structured fashion. I’m still scratching my head as to how and why this process has been so effective. One size doesn’t fit all and this they understand. I’d just like to say a big thank you to Dr Julian as I’ve now managed to process the passed and can now build a better future no matter what life may throw at me.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Antenatal depression caught me completely off guard, and I felt ashamed that I wasn't enjoying pregnancy the way I thought I should. Kirsty Chaudary never made me feel that way. From our first session, she created a calm, warm space where I could be honest about how I was really feeling.

She is a brilliant listener, and she gave me practical ways to cope that genuinely made a difference. I left each session feeling lighter and more understood. I'm so grateful for her support.

6 October 2026
Unprompted review
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Reply from Dr Julian

Hi Yasmin, many thanks for your very thoughtful review about your situation and the way that therapy with Kirsty has helped you feel better. We are really grateful for the openness you've shown in sharing this, as it's so helpful for others to hear about. We will make sure that your comments are passed on to Kirsty. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

A very positive experience at a truly difficult time for me…

My counsellor Kirsty Chaudhry was polite, professional and personable throughout our sessions, making it vey easy for me to open up to her about my problems and allowing me the opportunity to become more aware of the issues that were affecting me. Kirsty created a safe-space in which I could express myself and always did her best for me for example, by requesting additional sessions where possible.

3 November 2026
Unprompted review
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Reply from Dr Julian

Hi Claudia, thanks for leaving this lovely review of the work you did with Kirsty. We're glad you found it so helpful. Best wishes!

Rated 5 out of 5 stars

A very helpful service

The sessions I had with Manu Patel were very helpful at a very difficult period in my life. I got many practical solutions and recommendations.

The app could be a bit temperamental on my Android phone, but we got through the sessions anyway.

10 October 2026
Unprompted review
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Reply from Dr Julian

Hello JR, many thanks for leaving us this very positive feedback about the work you have done with Manu. Also, thankyou for letting us know about the temperamental Android issue. We will pass this onto our IT team as we do want all of our platform users to have a good experience with connectivity. Best wishes.

Rated 5 out of 5 stars

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to Sarah Cross. She was the first therapist I've ever felt completely safe and open with. Her empathy and support guided me through a whirlwind few months, and it really made a massive difference for me.

11 August 2026
Unprompted review
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Reply from Dr Julian

Hi Chloe, many thanks for leaving this review for Sarah. It's great to know that she made you feel safe enough to open up. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

Thank You

I would like to thank my counsellor , Ranu Patel, for being so supportive and empathetic during our counselling sessions . He helped me navigate a difficult time in my life in a positive, supportive and sensitive way . I found the counselling sessions really helpful in turning my situation around and would highly recommend Ranu Patel and the Dr Julian counselling service.

7 October 2026
Unprompted review
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Reply from Dr Julian

Hello Jenny. Many thanks for your lovely review of the work you did with Manu. He is a really great therapist and we are happy to have him with us. We really appreciate that you found the time to tell us about your experience with Dr-Julian.

Rated 5 out of 5 stars

Dr Julian has been such a blessing for…

Dr Julian has been such a blessing for not only me but the wife too.
Claire Scott made me feel at ease and listened from the start. She has not only helped me through some difficult times over the last year but made me and the whole family a happy home again. Yes there will be hard times ahead but I know with the tools Claire has given me will see me through it. Not only that but dr Julian is there for you anytime and I would highly recommend this company and there therapists.
Without the support and guidance I don’t know where I could have been. Thanks so much Claire Scott.

22 October 2026
Unprompted review
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Reply from Dr Julian

Hello Daniel. What an amazing thing for you to have told us about here! Therapy is indeed a very meaningful experience and can be life changing; so we very much appreciate that you have taken the trouble to let us know how positively it's affected not only you, but your family too. We will let Claire know your feedback. Best wishes to you all.

Rated 5 out of 5 stars

Excellent service despite some technical issues

Excellent service allowing overall you to choose from a comprehensive team of qualified therapists with a wide variety of experience, despite some technical issues with the platform itself.

I was able to view profiles and choose a therapist based on their profiles listing their experience allowing me to find somebody who was right for me. I had suspected I was also neurodivergent and this also allowed me to find a therapist with experience in this area to make sure I could find the right help for me.

Claire Scott helped me work through my issues and make connections I was previously unaware of. Some weeks were emotionally challenging and I have finished the course feeling more confident and prepared to face the challenges life and my own past experiences present to me.

The only negatives have been technical issues with the platform itself. The calls were highly intermittent when done directly on the platform and I found they did not work more than they did so we had to use Teams for the sessions instead.

The app also logs you out every week which is annoying, maybe just add a pin or face ID/fingerprint log in screen to make this process quicker once the app has been logged in for the first time because for myself at least I did not have a need to open the app until shortly before a session.

20 October 2026
Unprompted review
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Reply from Dr Julian

Hi Steve. Many thanks for the thoughtful feedback - not only about the positives in your experiences with Dr-Julian but also the factors which made things more challenging at times. We have taken your comments on board and will do our best to pick these up with our IT developers, to iron out the issues you have described and improve user experience moving forward. We are always grateful for all feedback that we are offered, so your thoughts are much appreciated.

Rated 5 out of 5 stars

The first thing I liked about Dr Julian…

The first thing I liked about Dr Julian was that I could choose the therapist myself.
I think that is really important as we all have a variety of different experiences, values and needs we will be looking for in the therapist we choose.
I chose a lovely lady named Sarah Cross as I felt she would of had similar life experience to me and was generous enough to share that she had ADHD which was really validating for me as a client to know.
Sarah was kind, thoughtful, good humoured and gently guided me through my own unique journey. I learned so much in such a short space of time and was a very positive experience.
Therapy is not like talking to your friends, it’s a safe space with yourself with a trained professional to guide you back to at the very least part of yourself.
If you are thinking of therapy I could not recommend this lady enough.

1 September 2026
Unprompted review
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Reply from Dr Julian

Hello Marie, many thanks for sharing your experience and reflections about your therapy with Sarah and the importance of being able to choose your own therapist. This is a feature that we are particularly proud of and your review shows why that is so important. We will make sure that Sarah is given this feedback - it's very much appreciated :-)

Rated 5 out of 5 stars

Life had been pretty hard going and I…

Life had been pretty hard going and I just needed a bit of support and help that counselling offers. I was matched with the most wonderful Sarah. During our sessions she was there to listen without judging, offer supportive words of encouragement and be that anchor to steady the ship.

I cannot fault my experience from the initial communication, app, materials but more than anything a fantastic counsellor. Thank you Sarah for your help and support.

20 October 2026
Unprompted review
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Reply from Dr Julian

Hi Wayne. Thank you for this lovely review of your work with Sarah. It's good to hear that everything went well for you and that you were able to get the support you needed. We very much appreciate that you took the time to let us know. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

I had a great experience with Karen…

I had a great experience with Karen Johnstone. She was helpful and empathetic, but also able to gently call me out when needed. I was able to recover thanks to her support. I can totally recommend her.

14 October 2026
Unprompted review
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Reply from Dr Julian

Hi there Andrea, many thanks for leaving this feedback, it's very much appreciated. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

Positive Experience

This was my first experience using the Dr Julian platform, so was not sure what to expect.
I choose my counsellor Sarah Cross from the information she provided about herself; background & experience. These were key attributes for me that I look for to help me forge good working relationships with people.
My issues were very complex and at times couldn't see the wood for the trees. That said Sarah helped me to breakdown each strand giving constructive feedback as well as helping me to think about a different way of looking at a problem, on occasions solutions.
Overall my experience was a positive one, this was supported by my weekly assessments that reflected my progress so I could visionally see how far I had come.
I have come away with a clearer outlook of what I need to do going forward & next steps for my continued treatment and progression. Sarah thank you I feel like you saved me!!!!. I have no hesitation to recommending this company. My only criticism with the Dr Julian platform is their internet and logging on issues, it is not always easy to get IT support quickly as you have to wait for someone to respond to an email.

7 July 2026
Unprompted review
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Reply from Dr Julian

Hi Rose, thank you for this lovely review of your work with Sarah. We are sorry to hear that you had some connectivity issues along the way. IT support is always provided and we do always try to respond to messages as soon as we possibly can; but we appreciate that if you are trying to log on to a session and needing an immediate response this is not always possible. We take on board all feedback that we are given, though, so we much appreciate that you took the time and trouble to let us know. Best wishes!

Rated 5 out of 5 stars

My sessions with Karen were excellent

My sessions with Karen were excellent

My sessions with Karen were excellent. She really helped me through a tough period with meaningful and tangible insights and advice. Highly recommend and I am very grateful for her support :)

13 October 2026
Unprompted review
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Reply from Dr Julian

Hello Mark. Many thanks for this lovely review. All the best for your continued progress from all of us at Dr-Julian.

Rated 5 out of 5 stars

A Life-Changing Experience

A Life-Changing Experience – I Cannot Recommend Evette Enough!

I honestly cannot put into words just how much Evette Bailey has changed my life.

When I first started therapy three months ago, I was a completely different person from the woman I am today. In fact, when I look back at who I was at the beginning of this journey, I barely recognise her. The transformation I have experienced has been nothing short of life-changing.

Evette has helped me see life through an entirely different lens. I now have the ability to step back, look at situations from other people’s perspectives, understand my own thoughts and emotions, and respond to life’s challenges in a much healthier and more positive way.

It’s almost as though someone has switched on a light inside me. Things that once felt overwhelming now make sense. I have gained a level of clarity, understanding and self-awareness that I never thought possible.

What makes Evette so exceptional is not just her extensive knowledge and understanding of what she does, but the way she delivers it. She is incredibly professional, compassionate, patient, insightful and genuinely invested in helping you become the best version of yourself. She has an extraordinary ability to help you recognise things within yourself that you may never have understood before, without ever making you feel judged.

Most importantly, she hasn’t simply helped me feel better for the duration of therapy. She has equipped me with the tools, knowledge and confidence to continue moving forward long after our sessions have ended. That, to me, is what makes a truly remarkable therapist.

Today, I am happier. I am more understanding, more emotionally aware, and far better equipped to deal with whatever life throws at me. I no longer feel trapped by the way I used to think or react.

I went into therapy hoping to feel a little better. I came out of it feeling like an entirely different person.

I cannot recommend Evette Bailey highly enough. She is an absolute credit to her profession, and I will forever be grateful for the positive impact she has had on my life.

Three months of therapy have given me something I never expected: a completely new outlook on life and the tools to truly enjoy living it.

Thank you, Evette, from the bottom of my heart. You haven’t just helped me through a difficult chapter of my life. You’ve helped me begin an entirely new one.

12 October 2026
Unprompted review
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Reply from Dr Julian

Hi Christina. Thank you for this amazing review of your work with Evette. We will make sure it is passed on to her. It certainly sounds like therapy was a transformational experience for you and we are glad that you did it with us. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

Outstanding care from Katie Woods – highly recommended

Outstanding care from Katie Woods – highly recommended

I was referred to Dr Julian's service after my wife was involved in a serious motorbike accident. For a time I genuinely thought I had lost her. Thankfully she survived, but the experience had a profound effect on me, far more than I expected.

From the start I was impressed by how quickly I was referred to Katie Woods. When you're struggling, that speed makes a real difference, and I'm very grateful for it.

Katie provided EMDR alongside talking therapy, and I can't praise her enough. She showed real understanding, empathy and compassion throughout the whole process. She made me feel safe and listened to, and she guided me through some very difficult memories with patience and skill.

7 October 2026
Unprompted review
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Reply from Dr Julian

Hi Paul, many thanks for leaving this review of the work you have done with Katie. It's good to hear that you were able to get help so quickly when you needed it so much and that the work you did with Katie was so helpful. With our very best wishes to both you and your wife on your continued recovery.

Rated 5 out of 5 stars

Therapy with Shuwana Matthews

I can’t recommend Shuwana Matthews enough. She has been a fantastic therapist and helped me through a very difficult period of my life with her profound knowledge, expertise and kindness. I would highly recommend Dr Julien to anyone seeking therapy and have been so grateful for the support I have received.

26 September 2026
Unprompted review
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Reply from Dr Julian

Hi Lauren. Thanks for this wonderful review for Shuwana. We will make sure she gets your lovely feedback. Thank you also for recommending us to others. As you know it's really helpful for anyone seeking therapy to see what kinds of experience others have had, so your review is very much appreciated.

Rated 5 out of 5 stars

Fantastic therapy

Fantastic therapy. My therapist took a holistic approach to help me with my mental health overall, instead of focusing on just anxiety and I feel better than I have for years.

25 September 2026
Unprompted review
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Reply from Dr Julian

Hi Kate. Many thanks for this really helpful review, we are so glad to hear that therapy was so meaningful for you. Best wishes on your continued recovery.

Rated 5 out of 5 stars

Diana Gaga is just a wonderful…

Diana Gaga is just a wonderful therapist! A true credit to the profession. She is hugely attentive and genuinely listens. She will pick up on things that you haven't and can articulate them back to you in ways that really make you think. Highly compassionate and genuinely wants to help you. With her bountiful knowledge and wisdom, she will make you come away from each session with a positive inspired attitude. Thank you Diana it was a true pleasure working with you.

14 September 2026
Unprompted review
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Reply from Dr Julian

Hi Nick, thank you so much for leaving such a lovely review for Diana. We agree that she is wonderful! We will make sure she gets this message from you. Best wishes from all of us at Dr-Julian.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Coping with our son with mental health issues became overwhelming. Speaking with Kirsty allowed me to unravel the complex issues and the effects of his condition and find a way to continue support him.

24 September 2026
Unprompted review
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Reply from Dr Julian

Hello Tally Ho, thank you for your lovely review of the work you have done with Kirsty. It's good to hear that you found a safe space to explore the difficulties you have experienced and that Dr-Julian could provide that space for you. Best wishes.

Rated 5 out of 5 stars

Theodora Daskalaki- Life Changer

I honestly don't think I can put into words how grateful I am to Theodora Daskalaki.

After years of therapy and speaking to different professionals, I had started to feel like I would never truly be understood. I could explain how I felt, but I never felt like someone had really understood why I felt and behaved the way I did.

Then I met Theodora.

From the very beginning, she made me feel heard, understood and, most importantly, not judged. She took the time to really listen to me and look beyond what was immediately in front of her. She understood things about me that I had struggled to understand about myself for years.

For the first time, I felt like someone was connecting the dots rather than simply treating individual problems. She helped me understand myself in a completely different way, and that understanding has changed my life.

After years of therapy, it was Theodora who finally made me feel like I wasn't broken, difficult or failing there was a reason behind the things I struggled with, and understanding that has given me a completely different perspective on myself and my life.

I genuinely believe meeting Theodora has been life-changing for me. She has given me understanding, validation and hope where I had previously felt stuck.

I will always be incredibly grateful to her. She isn't just incredibly knowledgeable and professional; she is compassionate, patient and genuinely cares about the person sitting in front of her.

If you're considering seeing Theodora, I honestly cannot recommend her highly enough. She has made a profound difference to my life, and I will never forget that.

Thank you, Theodora, for seeing me, understanding me and helping me finally understand myself. ❤️

23 September 2026
Unprompted review
Dr Julian logo

Reply from Dr Julian

Hello Sophie, thank you so much for taking the time to leave this review for Theodora. It sounds like this has been life changing for you and we have passed on your lovely comments to her. Best wishes.

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