They are ok, fast shipping, though disappointed that even I bought a LOT from them, there’s never a gift card or a cupon for reduced price or the likes.
Company replied
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See what reviewers are saying
A well deserved 5 stars. I've used Din eCigaret quite a few times and they've never delivered anything other than perfect service.
Ordered easily. Delivered the day after the order was received. The product was half the price of a competitor.
Very good quality product and amazing service! An order placed is promptly handled and the goods arrive the next day! Highest praise!
Company replied
Company details
Written by the company
Din eCigaret ApS er førende og stærkt repræsenteret i Danmark indenfor e-cigaretter og tilbehør. 15 medarbejdere arbejder hver dag med kunderservice, vareindkøb, lager, butik, website, administration og meget mere. Vi har opbygget en solid erfaring gennem årerne og står altid til rådighed såfremt du har brug for hjælp eller rådgivning.
Din eCigaret
Written by the company
- Erfaring
- Din eCigaret har næsten 10 års erfaring med salg af elektroniske cigaretter. Vi har et bredt udvalg med de mest populære e cigaretter, e-væsker og andet udstyr til din damp. Vi har siden den spæde start ekspederet over 200.000 ordrer, og er vokset til at blive den førende forhandler på markedet.
- Service
- Bag Din eCigaret står et kvalificeret team med bred ekspertise og erfaring med elektroniske cigaretter. Skulle du have spørgsmål sidder vores kundeservice altid klar til at hjælpe dig med kompetent service alle hverdage - uanset om din henvendelse drejer sig om din bestilling, levering af din pakke eller spørgsmål og vejledning om e-cigaretter.
- Levering
- Hvis du bestiller inden klokken 15.30 med ”DAO”, kan du alle ugens 7 dage forvente at have din pakke allerede næste morgen. Vores skarpe priser, gode service og hurtige levering er de ting, der i dag gør os til den største online dampshop i Danmark.
- Butik
- Er du interesseret i personlig ekspedering og rådgivning, er du meget velkommen til at besøge vores fysiske dampbutik i hjertet af København. Adressen er: Klareboderne 6, 1115 København K. Du er naturligvis altid velkommen til at kontakte vores kundeservice på telefon eller mail, hvor vi sidder klar alle hverdage fra 9-16.
Sikkerhed
Vi garanterer en tryg handel
Alle produkter i vores sortiment er godkendt af Sikkerhedsstyrelsen.
Din eCigaret er e-mærket, hvilket er din garanti for en tryg handel.
Contact info
Klareboderne 6, st. th., 1115, København K, Denmark
- 71993492
- info@din-ecigaret.dk
- din-ecigaret.dk
4.6
Excellent
9k reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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I didn't receive the package
29 May 2026
Reply from Din eCigaret
Hi Malgorzata
Thank you for your review :-)
As far as I can see, it was delivered 03-06-2026
With best regards
Karsten / customer service
Great service
5 January 2026
Reply from Din eCigaret
Hi Joe
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Rose
Thank you for your review :-)
With best regards
Karsten / customer service
Quick goood goood
16 December 2025
Reply from Din eCigaret
Hi Johannus
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Gabor
Thank you for your review :-)
With best regards
Karsten / customer service
They are ok
They are ok, fast shipping, though disappointed that even I bought a LOT from them, there’s never a gift card or a cupon for reduced price or the likes.
21 October 2025
Reply from Din eCigaret
Hi
Thank you for your review :-)
We would like to give discounts, etc. But since we sell e-cigarettes, we are not allowed to.
With best regards
Karsten / customer service
Reply from Din eCigaret
Hej
Mange tak for din anmeldelse :-)
Hvis du stadig ikke har modtaget pakken, er du velkommen til at kontakte vores kundeservice direkte, så hjælper vi dig.
Med venlig hilsen
Karsten / kundeservice
Reply from Din eCigaret
Hi Toca
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hej Stine
Mange tak for din anmeldelse :-)
Med venlig hilsen
Karsten / kundeservice
Hi I'm not from Denmark but living in…
Hi I'm not from Denmark but living in this country for abaut 15years i didn't know about this online shop we though it was fake like all others but we were wrong so finally we found where to get vape liquid and everything else have ordered 2 times now going to order more and really happy with everything ty soo much with mitid they check your age so everything is perfect i love it 🥰🥰🥰🥰 and really fast delivery
30 May 2025
Reply from Din eCigaret
Hi Meida
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Rita
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Mrs. Janet
Thank you for your review :-)
With best regards
Karsten / customer service
Very poor product
Very poor product.
I bought the INNOKIN ENDURA APEX KIT vape as I lost my voopoo vape and decided to try something new. Still had my juice liquid from voopoo vape.
The INNOKIN vape is a total scam. It eats through vape liquid very fast. Never in my life had to refill a vape after 3 uses IT'S CRAZY.
And not just that. It's on the lowest setting too. It gives no aroma / flavour of the vape liquid like it did with vooppoo. The INNOKIN is really weak as well. Very horrible experience.
I only used it for 1 day and sent a ticket to support but understandably they don't refund. It's pretty ridiculous.
DON'T BUY THIS PRODUCT.
16 May 2025
Unprompted review
Reply from Din eCigaret
Hi Antonia
Thank you very much for your review :-)
That doesn't sound good. However, there can be a big difference depending on which burner the e-cigarettes use. Voopoo e-cigarettes use what are called mesh coils, and taste significantly better than regular coils.
Kind regards
Karsten / customer service
Very good quality product and amazing…
Very good quality product and amazing service! An order placed is promptly handled and the goods arrive the next day! Highest praise!
29 April 2025
Reply from Din eCigaret
Hi John
Thank you for your review :-)
With best regards
Karsten / customer service
Becouse i have not received anything…
Becouse i have not received anything yet and i pay 60 kr for postnord delivered to me.
8 March 2025
Reply from Din eCigaret
Hi Magela
Thank you very much for your review :-)
I see that Postnord was unable to deliver your package as no one was home when they arrived. It is now on its way to a parcel shop and you will be notified when it is ready for collection.
Best regards
Karsten / customer service
Reply from Din eCigaret
Hi Christine
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Tedi
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hi Carsten
Thank you for your review :-)
With best regards
Karsten / customer service
Reply from Din eCigaret
Hej Rolf
Mange tak for din anmeldelse :-)
Med venlig hilsen
Karsten / kundeservice
VERY BAD EXPERIENCE
I ordered and paid for the order on 11.10.2024 and to date I have received NOTHING. I contacted the store and received no response. I called the courier and he told me that they are still waiting for the store to entrust them with the shipment. SHAME!!!
11 October 2024
Reply from Din eCigaret
Hi Paolo
Thank you very much for your review :-)
We actually responded to your inquiry as we could see that the package was not scanned at DAO. We therefore sent you a new package, which I can see you have received.
Kind regards
Karsten / customer service
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