NemSug.dk Reviews 

2,427
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is the first time I buy from this place. The merchandise is good, prices are very good, they are reliable, and most of all they are very fast. I got what I ordered in 24 hours I think less tha... See more

Rated 4 out of 5 stars

The service and delivery time from NemSug was amazing and should have got a 5-star rating but the item I got had a small damage but not enough for me to feel like returning it. I'm pretty sure the dam... See more

Company replied

Company details

  1. Electronic cigarette store
  2. Electronics store
  3. Vaporiser shop

Information provided by various external sources

NemSug.dk har alt inden for E-Cigaretter og udstyr til disse. Firmaet er startet i 2015 og har fra denne dato kun vokset og vokset. Dette kan vi takke alle vores gode kunder for. Der kommer nye kunder til hver dag. Men vi kan også se at ca 80% af de kunder der før har bestilt, vender med glæde tilbage med flere bestillinger. Dette taler jo nok for sig selv.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(2,427)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice

This is the first time I buy from this place.
The merchandise is good, prices are very good, they are reliable, and most of all they are very fast. I got what I ordered in 24 hours I think less than 24 hours.
I recommend everyone to buy from them.
thank you .

30 July 2022
Unprompted review
Rated 4 out of 5 stars

Very good services

All it's just ok

15 December 2021
NemSug.dk logo

Reply from NemSug.dk

Tak for de 4 stjerner. Dejligt du er tilfreds med din oplevelse hos os.

Hilsen
NemSug.dk

Rated 5 out of 5 stars

good

very good ........

13 December 2020
NemSug.dk logo

Reply from NemSug.dk

Hej Imad
Tak for roserne. Dejligt du er tilfreds.

Hilsen

NemSug.dk

Rated 1 out of 5 stars

I ordered a cig and it doesn’t work

I ordered a cig and it doesn’t work. Contacted the customer service and they’re rude and obstructionists. Very orribile service. Let me be more clear:1. I speak only English, and you continue writing back to me in Danish, forcing me to use a translator that doesn’t work properly. And you keep replying which suggests you’re understanding what i’m saying, so i cannot explain this stubbornness. 2. I explained you in my mails that the instructions you were providing to me were referred to the previous model of e-cigarette(eGO Aio All in one box), the model i bought is different: it has a switch (H-L-OFF) that turns it on, and if you press 5 times the button, it doesn’t work! Why don’t you understand? You should know this, cause YOU sold it to me! But most important when I receive a new item, i should turn it on and use it, NOT FIX IT! I tried every kind of coil you suggested, why don’t you at least try to be helpful? Anyway i will come to the store as soon as possible, so you’ll realize i’m not a stupid.
Kindly.

30 December 2018
Unprompted review
NemSug.dk logo

Reply from NemSug.dk

Hej Roberto

Jeg har kikket på de mail som kundeservice har skrevet til dig. Jeg ser absolut ikke nogle punkter hvor de ikke har skrevet pænt til dig. Så dine beskyldninger må du tage fejl af os og et andet firma. Jeg kan se at du er blevet vejledt med tjek af coil,Tænd sluk knap og ellers alt det andet der nu er der skal tjekkes. Jeg kan se du også er blevet henvist til at kunne sende den retur til os i tilfælde af at du ikke kunne få denne til at virke selv efter vores råd.

Rigtig godt nytår

Med venlig hilsen

NemSug.dk

Rated 5 out of 5 stars

Good price etc

Good price, fast delivery, quality products. I am happy.

7 November 2018
Unprompted review
NemSug.dk logo

Reply from NemSug.dk

Hej Rob

Tak for de 5 stjerner og de pæne ord

Med venlig hilsen

NemSug.dk

Rated 4 out of 5 stars

levering til tiden

levering til tiden, god kvalitet.

7 October 2018
Unprompted review
NemSug.dk logo

Reply from NemSug.dk

Hej Hasselby

Tak for de 4 stjerner. 4 stjerner betyder jo lidt gnidninger. Dem vil vi meget gerne høre om da dette er den eneste måde vi måske kan ændre noget.

Super god aften til dig.

Med venlig hilsen

NemSug.dk

Rated 4 out of 5 stars

A Small Problem

The service and delivery time from NemSug was amazing and should have got a 5-star rating but the item I got had a small damage but not enough for me to feel like returning it. I'm pretty sure the damage came from the manufacturer and not NemSug but this is why I give 4 stars.

14 September 2018
Unprompted review
NemSug.dk logo

Reply from NemSug.dk

Hej Raymond

Du er altid velkommen til at sende os en mail hvis der er skade på det bestilte. Dette skal der ikke være.

Men mange tak for de 4 stjerner

God dag

Med venlig hilsen

NemSug.dk

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