dermanostic - Hautarzt per App Reviews 

536
TrustScore 4.5 out of 5

4.6

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Company details

  1. Doctor
  2. Dermatologist
  3. Medical centre
  4. Clinic

Written by the company

Wir sind für Dich da ♥️ Die Hautärzte, die alle Deine Fragen beantworten 👩‍⚕️ Mit dermanostic wurden bereits +500.000 Patient*innen in jedem Alter erfolgreich behandelt! 👉So funktioniert's: 1️⃣Fotos & Fragebogen hochladen 2️⃣Diagnose, Therapie & Privatrezept vom Hautfacharzt in max. 24h erhalten 3️⃣Bei Rückfragen zu Deiner Behandlung oder Folgerezepten nimm einfach über die App Kontakt mit uns auf!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

536 reviews

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4.6

All reviews

(536)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

I had very positive experience with…

I had very positive experience with Dermanostic. Treatment was very efficient and quick. I will return to app for any dermatology problem specially when you can't get appointment with any dermatologist and fast treatment is necessary. Really happy

10 July 2026
Unprompted review
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Reply from dermanostic - Hautarzt per App

Thank you so much for your kind words! 🩵 We’re delighted to hear that you had such a positive experience with Dermanostic and that our quick and efficient treatment could help you. We’ll be happy to support you again whenever you need us! 🫶🏼

Rated 5 out of 5 stars

Very fast and good service

Very fast and good service, the doctors provide good diagnostic and advice

15 August 2026
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Thank you so much for your kind feedback! 🩵 We’re very happy to hear that you were satisfied with the fast service, diagnosis and medical advice. Thank you for your trust in dermanostic and for taking the time to share your experience!

Rated 5 out of 5 stars

I am pretty happy with the app- the…

I am pretty happy with the app- the speed of response and support that I have is very satisfying.

1 August 2026
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Thank you for your positive feedback! We’re very happy to hear that you’re satisfied with the quick response time and the support you received. We wish you all the best and are always happy to help if you have any questions 🙏

Rated 1 out of 5 stars

They use Chat GPT to give you answers

They use Chat GPT to give you answers. There is no point in paying for this service. Go to a real doctor or simply ask Chat GPT.

28 June 2025
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Hallo, es tut uns leid, dass Du nicht zufrieden bist.

Bitte schreib uns an patienten@dermanostic.com – wir möchten verstehen, was passiert ist, und gemeinsam mit Dir eine gute Lösung finden. Unser Support-Team ist für Dich da. Liebe Grüße!

Rated 1 out of 5 stars

Useless app

I asked the doctor to prescribe me medication for androgenic alopecia, i already know that i have that and i even told them the name of the meds, i only needed a precription. A few hours later a get a report saying that i have alopecia and that i need to go see a doctor to get the medication. They literally just stole my 28 euros to tell me things i already know, or at worse, i could just get from ChatGPT. They also do not accept public health insurance, so i basically lost money for a google article. I DO NOT RECOMMEND.

14 May 2025
Unprompted review
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Reply from dermanostic - Hautarzt per App

Thank you for your feedback — we’re sorry to hear that your experience didn’t meet your expectations.

Please note that certain treatments, especially those requiring regular blood tests and lab monitoring, unfortunately cannot be provided through online consultations for safety and regulatory reasons. This includes some medications commonly prescribed for androgenic alopecia.

Even if a diagnosis is already known, our doctors are required to assess each case individually to ensure that any treatment prescribed is appropriate and safe. We understand this may be frustrating and appreciate your understanding.

If you’d like to discuss your case further, please feel free to contact us at patienten@dermanostic.com — we’d be happy to speak with you directly and provide any additional information.

We wish you all the best on your health journey.

Rated 5 out of 5 stars

Practical and fast


Accurate diagnosis with almost no waiting.. then I was provided with e-prescription right away.

Recommended for everyone.

3 November 2024
Unprompted review
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Reply from dermanostic - Hautarzt per App

Nice to hear that you're satisfied with us! The satisfaction of our patients is our greatest motivation. We are grateful for your feedback and are always ready to help you. Best regards! 💙

Rated 5 out of 5 stars

Received my meds in less than 24h of downloading the app

Not usually one to write reviews, but I'll make an exception for this app.

I live in the Netherlands and have been on the waitlist to get a GP forever. Woke up one morning with a horrible-looking, painful infection on my chin. I knew I needed some sort of antibiotic—but no GP, no dermatologist referral, no prescription, no meds.

I found this app in the evening. I sent a couple of photos, answered a few questions. By morning, I had my diagnostic and treatment plan. They were going to send my prescription via airmail, but this would take 3-5 business days (not the best news for my chin).

So, I found a pharmacy that would accept a PDF prescription and asked Dermanostic's medical team to email it to the pharmacy. They were so quick! Within an hour, I had my meds.

Incredible service!

Thank you, Dermanostic. Way more beneficial than the useless Dutch healthcare that I pay 150 euros for every month.

20 August 2024
Unprompted review
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Reply from dermanostic - Hautarzt per App

Hello and thank you for your review! We’re very happy to hear that you like our app. We always strive to provide the best experience for our users. Your praise is a great encouragement for our team. Feel free to reach out if you have any further questions. Best regards! 💙

Rated 5 out of 5 stars

Best dermatologist experience

Thank you, thank you! With dermanostic I was not only able to save annoying waiting time, but I was also helped better with an acute skin disease during a flare-up than with my "normal dermatologist", who had apparently prescribed me the wrong therapy. In my case, dermanostic is even funded by my employer, so I didn't have to pay for the treatment myself. Even if it would have been worth it!

1 May 2024
Unprompted review
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Reply from dermanostic - Hautarzt per App

Thank you very much for your kind words! We always strive to offer our patients the best possible help. Your praise motivates us even more to continuously improve our services. Best regards! 💙

Rated 1 out of 5 stars

A scam?

I sent in 3 pictures of the area of my head behind my right ear. Nevertheless, the “doctor” made a diagnosis for a part of the ear that wasn’t even visible in any of the photos. So it’s either a scam or the “doctor” was drunk when she made the diagnosis.
By the way, I got an email from Trustpilot saying that dermanostic wanted more information about me, such as an email (so that dermanostic could send me threatening emails, I assume). If I didn't send such information, my review would be taken down. I guess that's one way to make it look like you have only 5-star ratings – just get TrustPilot to remove the truthful ratings!

5 April 2024
Unprompted review
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Reply from dermanostic - Hautarzt per App

Hello, please get in touch with us at patienten@dermanostic.com so that we can respond to your individual needs and find a good solution together. Our patient support team will make sure that your experience with us is exactly as you want it to be! Best regards :-)

Rated 5 out of 5 stars

Correct diagnose

Correct diagnose, fast response time. Due to this, I was able to have an emergency appointment at my dermatologist, who made the necessary procedure immediately. I’m so thankful for this app, real life saver.

12 February 2024
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Thank you very much for your kind words! We always strive to offer our patients the best possible help. Your praise motivates us even more to continuously improve our services. Best regards! 💙

Rated 1 out of 5 stars

Please never use this app for serious condition

so i had a bad condition where small area on my oberarm was peeling the skin, it was small and only one spot, i have booked an appointment by local dermatology by it takes couple months, so i used this app and it was the worst mistake, i submitted pics and answerd all questions and i got diagnosed with sth i forgot, any way they gave me a cream and a lotion to cure/heal the spot i have, but it made it 10x worse, pain and itching all day with 4 spots instead of 1, when i told them that, they told me to submitt a new case and never said anything about giving me something that they shouldnt, i closed the app and uninstalled it, after couple months i got to my local dermatology and he gave me cream that healed and brought everything to normal.

i dont know if they are lazy or unqualified but this was worst experince i had with them (please note that my experince was with Dr. Anik Hostert, i cant find any info about him on the website, i have nothing against the others)

if u have something that isnt serious i think its great way to ask instead of going to doctor but for anything else i dont recommend

being there in-person is different then the pictures u send

7 May 2023
Unprompted review
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Reply from dermanostic - Hautarzt per App

Hey SiKe, first of all: thank you for this extensive feedback. We would really appreciate it, if you could give us a chance to take closer look at your case. That way we can learn, improve our processes and make sure we can continue to train our doctors.
In order to do so, we would like to ask you to contact us directly. Either through E-Mail at: patienten@dermanostic.com or even better through the "contact" in the App.

Our medical team and especially Dr. Estefanía Lang would like to take a closer look.

Thank you very much for your help!
We really to appreciate it.

Best

Christian from dermanostic.

Rated 5 out of 5 stars

"I highly recommend this dermatologist

"I highly recommend this dermatologist! The medication they prescribed has been working wonders for me and I am so grateful for their expertise. They really helped me diagnose and treat my skin and scalp issues. Their service is top-notch and I will continue to recommend them to anyone in need of dermatological care."

2 February 2023
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

We are glad that we could help you and thank you for your feedback and your review! Best regards 💙

Rated 5 out of 5 stars

I’m absolutely impressed with this App!

I’m absolutely impressed with this App!
I came across this while watching a bunch of skincare routines and products fit for my skin concern on youtube (prevention basis). I’m living in Germany and getting an appointment to a dermatologist takes ages that’s why i had to improvise and take matters into my own hands and rely with OTC creams in hopes that it will work per youtube Dermatologist recommendation 😅. To start with i’ve always thought that i have Dry skin because my skin appears dull and dry especially on the winter so i’ve order bunch of products, be it KBeauty, Paula’s Choice, and other Tiktok or youtube Viral for Dry skin and ended up having breakouts.
I was a bit hesitant on trying the App but what more could i loose when i already spent money on products that just wasn’t right for my skin in the first place.
I downloaded the app, fill up the questionnaire and uploaded photos of my skin while i was at work thinking it might take days before i receive a reply as it was already 20:30. (doctors are surely offline at this time of hour) but to my surprise i had my case result 30 minutes later.. and it was a 6 pages pdf file plus prescription.
It was absolutely amazing 💯.
The doctor told me i had combination skin, which was new to me (no wonder the products didn’t work because it wasn’t addressing to what my skin actually needed. The Dermatologist was on point on my diagnosis, she explained what my skin needs, treatment wise.
what products to use and even wrote me a prescription cream. And it was all done in less than an hour.
Shout out to Dr.med. Eleni Papakonstantinou!! Thank you doc

12 May 2023
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

We are glad that we could help you and thank you for your feedback and your review! Best regards 💙

Rated 5 out of 5 stars

Amazing service

Amazing service! Very happy I decided to give it a try. The price is very cheap for what they offer. I got a diagnosis in less than two hours and a treatment plan. I asked for additional prescription and got it the next day.

22 December 2022
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

We are very pleased that you liked our medical service and our app from your medical perspective. If you have any questions about your treatment, please feel free to contact us at any time via "Contact request" in the app. Best regards

Rated 5 out of 5 stars

Absolutely wonder experience!

Absolutely wonder experience!
Got the diagnosis in less than an hour, a treatment plan for the acute phase and a long term skin care plan. I definitely recommend this service.

18 October 2022
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Hi Dana, we are very pleased that you liked our medical service and our app and that we were able to help you so quickly and also for a long term. If you have any questions about your treatment, please feel free to contact us at any time via "Contact us" in the app. Best regards

Rated 5 out of 5 stars

Super quick and helpful

Responded so fast after my initial contact! Gave me a diagnosis and prescribed me with treatment which was ready to pick up next day from my pharmacy. They also provided me with an in depth analysis of my skin and what products would help me during my treatment and after. They answer any other questions you have quickly. Really positive experience would recommend to everyone who is struggling with their skin!

20 June 2022
Unprompted review
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Reply from dermanostic - Hautarzt per App

Hi Lily, thank you for your feedback. We are very pleased that you liked our medical service and our app and that we were able to help you so quickly. If you have any questions about your treatment, please feel free to contact us at any time via "Contact us" in the app. Best regards

Rated 5 out of 5 stars

100% recommend

I’ve used Dermanostic twice and have had great experiences both times. The service is quick, professional, and effective. Definitely recommend!

23 March 2022
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Thank you for your feedback. We are very pleased that you liked our medical service and our app. If you have any questions about your treatment, please feel free to contact us at any time via "Contact request" in the app if you have an urgent medical query. Kind regards

Rated 5 out of 5 stars

I got help very quickly and everything…

I got help very quickly and everything was explained well including the side effects of the medicine.I had a few concerns about the medication but I quickly got a response.The doctors made sure I understood everything and explained exactly how the medication works!

8 February 2022
Unprompted review
dermanostic - Hautarzt per App logo

Reply from dermanostic - Hautarzt per App

Hi Rana, thanks for your kind words. We're glad that you're happy with our medical service. If you have any question about your medical treatment, please feel free to contact us at any time via our dermanostic app. Best regards

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