DECOVRY Reviews 

3,570
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

I am not catching any insects and my lamp is emptying very quickly. A bit disappointing but I was contacted by Decovry and they offered me a solution. Great follow up!

Rated 5 out of 5 stars

Decovry went out of their way to get my purchase delivered to Italy. They were very responsive when I realised the courier had transcribed my address incorrectly and ensured the delivery reached me.... See more

Rated 3 out of 5 stars

With the product ordered is everything ok. The delivery was promised within 4 days, but only happened after 21 days. There was no communication about the actual delivery date. When I asked, I only rec... See more

Rated 4 out of 5 stars

In general a very good service. Not very clear what will be delivered exactly. Also the delivery date and arrival is open which makes it difficult to ensure that can be picked up when arrives due to t... See more

Company details

Information provided by various external sources

Decovry.com features weekly sales of unseen home and decoration brands, with a focus on authenticity and sustainability. We cooperate with designers and brands worldwide and are very passionate about the story behind the designers and brands. As Decovry works directly with the brands we can offer exclusive products at special discounts.


Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(3,570)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We bought an expensive trolley but…

We bought an expensive trolley but within a couple of hours all 4 wheels fell off.
On the up side..Decovry is handling out complaint.
We'll see how it goes from here. But be aware that Decovry is - at the end of the day - a (very competent) drop-shipper

6 March 2026
Rated 5 out of 5 stars

Fast as possible

10 February 2026
DECOVRY logo

Reply from DECOVRY

Thank you so much for your review!
We’re really happy to hear everything arrived fast as possible and that you had a good experience with Decovry.

We hope you enjoy your items.
Warm regards,
The Decovry Team

Rated 4 out of 5 stars

eas all good

eas all good

3 February 2026
DECOVRY logo

Reply from DECOVRY

Thank you for your review!
We’re very happy to hear that everything went well and that you had a good experience with Decovry.

Warm regards,
The Decovry Team

Rated 5 out of 5 stars

Only Slow Living shop

Perfect service. Great products. The only store focused on Slow Living

2 February 2026
DECOVRY logo

Reply from DECOVRY

Thank you so much for your wonderful review.

We’re truly happy to hear that you appreciate our focus on slow living, our service, and the products we carefully select. Creating a place where people can discover thoughtful, calming, and beautifully designed items for everyday life is exactly what Decovry is about. Thank you for your trust and for being part of the Decovry community.

Warm regards,
The Decovry Team

Rated 5 out of 5 stars

Great service

Easy website. Perfect track and trace. Good service.

12 January 2026
DECOVRY logo

Reply from DECOVRY

Thank you for your great feedback!
We’re glad to hear you found our website easy to use and appreciated the track & trace. Great to know our service met your expectations — that’s exactly what we aim for!

Hope to welcome you again soon 🙌

Rated 4 out of 5 stars

Correct

Nice products, correct, good delivery

30 December 2025
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Reply from DECOVRY

Thank you for your review!
We’re happy to hear you’re satisfied with our products and delivery. Thanks for taking the time to share your experience — we truly appreciate it!

Hope to see you again soon 😊

Rated 5 out of 5 stars

Fast delivery and stylish products

Fast delivery and excellent & stylish products. I am a regular and a very happy customer.

6 January 2026
DECOVRY logo

Reply from DECOVRY

Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the fast delivery and the style of our products. Knowing that you’re a regular and satisfied customer truly means a lot to us. 💛

Thanks for your continued trust and support — we look forward to welcoming you back again very soon!

Rated 5 out of 5 stars
DECOVRY logo

Reply from DECOVRY

Dear Frederic, thank you for your review! We’re happy to hear you experienced our service as clear and quick. That’s exactly what we aim for. Hope to see you again soon! 😊

Rated 5 out of 5 stars

quality of the products and good…

quality of the products and good marketing

1 December 2025
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Reply from DECOVRY

Dear Wim, thank you for your review! We’re glad to hear you’re happy with the quality of our products and our marketing. We really appreciate your feedback and hope to welcome you back soon! 😊

Rated 5 out of 5 stars

ALL WAS JUST GREAT:

ALL WAS JUST GREAT:
IN TIME DELIVERY
WELL PACKED
GOODS AS I EXPECTED IN GOOD QUALITY

1 December 2025
DECOVRY logo

Reply from DECOVRY

Dear Hans, thank you so much for your great review! We’re delighted to hear that everything was just great — from the on-time delivery and careful packaging to the product quality meeting your expectations. We truly appreciate your feedback and hope to see you again soon! 😊

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order so far although it has been paid. Something went wrong with the delivery company. I wrote a mail to Decovry about it, but until today I had no reaction. I still hope to receive the item I have ordered.

5 November 2025
Rated 5 out of 5 stars

Excellent design

The product is quite perfect and just as described on the website. Delivery in good time as preview.
I recommand

10 October 2025
DECOVRY logo

Reply from DECOVRY

Dear Alice, Thank you so much for your kind review! We're delighted to hear that you love the design and that the product met your expectations. Great to know it arrived on time too! We truly appreciate your recommendation and hope to see you again soon.

Rated 1 out of 5 stars

Still waiting for delivery.

Still waiting for delivery.

7 October 2025
DECOVRY logo

Reply from DECOVRY

Thank you for your feedback. According to our records, your order was delivered on October 8 at 13:42. Could you please double-check your delivery address or with anyone who might have received the package on your behalf? If you still haven’t received it, please contact us at contact@decovry.com, and we’ll gladly look into it right away.

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