Bought a few items from this company, a Kitchen Aid mixer & a few pieces of Le Crueset and cannot fault any aspect of the purchase. Great customer service from John Mulholland, great prices and speed... See more
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Fantastic, I wanted a Dyson fan with air purifier built in, for my daughter as she suffers with allergies. Uk based sites were sold out I assume due to the hot summer we have just had. Ordered on a Tu... See more
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Ordering was easy - communication was great. Got a phone call 20 mins before delivery telling me they were on their way. Delivery guys were courteous helpful and efficient- delivered my new dishwasher... See more
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From the first contact everything went well. Staff know the products they sell and were very helpful in offering suggestions. We purchased quite a number of appliances and were kept up to date regard... See more
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Company details
About Donaghy Bros
Written by the company
Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.
In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence
We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.
Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.
Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.
Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.
Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.
We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.
Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special OffersDonaghy Bros - Est 1964
Written by the company
- Leading retailer of cutting-edge electronics & home appliances
- Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)
Contact info
Maghera Street, BT51 5QN, Kilrea, United Kingdom
- 02829540001
- sales@donaghybros.co.uk
- donaghybros.co.uk
4.7
Excellent
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
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First class
Easy ordering, quick delivery, everything working fine. Very pleased with service and quality of appliances.
8 October 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Really helped me source the last…
Really helped me source the last remaining Neff downdraft extractor in the UK! Helpful service and they made sure we got it in time for our installation. Great service!
23 September 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
A great company
Very quick delivery service within 24 hours. I was kept well informed throughout the whole process and phoned 30 minutes before delivery. A great company. I would recommend them
7 October 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Great service from beginning to end
Great service from beginning to end. We got a very competitive price on some kitchen pans. The order was made, processed quickly, despatched and delivered. We couldn't be more impressed. Wish every company was as good as this.
7 October 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Service could be better
The delivery was ok. The delivery men only had to lift the tumble dryer a very short distance as utility room is just beside back door. But when I asked the delivery men could they remove the packaging they were begrudging, but said they would do it this time. Then when I asked them to plug it in, (heat pump dryer) they said they could but it would cost me £29. I am now left at home alone with a dryer to plug in and move back which I cant do due to a back problem. I will have to get a neighbour to help. I realise I did not pay for installation but with any other local company plugging something in would not have been a problem. Very poor service from a family run company. Next time I will just order from another retailer.
28 October 2026
Unprompted review
Reply from Donaghy Bros
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your delivery experience wasn't as positive as it should have been. We certainly don't want any of our customers to feel let down, particularly when it comes to the service provided by our delivery team.
We completely understand that, from your perspective, plugging the dryer in may seem like a small and straightforward task, and we appreciate that being left to move it into position yourself, especially with a back problem, has caused you frustration.
Just to offer a little context, appliance installation and connection is a separate, chargeable service. While we appreciate that it may seem a simple job, these additional tasks can take a significant amount of time across a full delivery schedule and can affect how many deliveries our team can complete in a day. Charging for this service allows us to offer it properly and fairly, while keeping our delivery service running efficiently for all customers. We do appreciate, however, that this doesn't make the situation any less frustrating for you.
That said, we would always expect our delivery team to be helpful, courteous and professional, regardless of whether additional services have been booked. We're disappointed to hear that you felt their attitude was begrudging, and we're particularly sorry that you've been left with the difficulty of moving the appliance into place.
As a family-run business, customer satisfaction genuinely means a great deal to us. We will certainly raise your comments with our delivery team, as we want every customer to feel valued and well looked after.
Thank you again for your feedback. We're sorry that we've fallen short of your expectations and appreciate you bringing this to our attention.
Great service and communication
2 October 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
We bought a Dyson car very happy customer
We bought a Dyson car vacuum at a great price which was delivered very quickly. Definite 5 stars from me
1 October 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Fantastic process
Fantastic process, team very easy to work with. Online ordering process was first class, with install team very professional. Couldnt recommend Donaghy Bros enough.
31 August 2026
Reply from Donaghy Bros
Thank you so much for your lovely review! It really means a lot to us that you've taken the time to share your experience. We're so pleased you're happy with your purchase and truly appreciate your support. Every review makes a difference to our team, and we hope to have the pleasure of welcoming you back again soon. Thanks again!
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
I’m very pleased with my Miele Guard L1…
I’m very pleased with my Miele Guard L1 vacuum cleaner. It performs brilliantly, with excellent suction and great manoeuvrability, making cleaning quick and effortless. The build quality is exactly what you would expect from Miele, solid, reliable, and easy to use.
Ordering through the website was straightforward, and the delivery was quick and efficient. The vacuum arrived well packaged and exactly as described.
Overall, a first-class product and a first-class service. Excellent performance, easy ordering, fast delivery, and great value. A favourable experience on all counts, and I would highly recommend both the Miele Guard L1 and the website. ⭐⭐⭐⭐⭐
30 September 2026
Reply from Donaghy Bros
Thank you for your wonderful 5-star review!
We’re delighted to hear that you’re so pleased with your Miele Guard L1 and that it has exceeded your expectations in performance, quality and ease of use.
It’s also great to know that you had a smooth ordering experience and that your delivery arrived promptly and safely.
We truly appreciate your kind words and recommendation, and we hope you enjoy your new vacuum cleaner for many years to come!
First class customer service
First class customer service. I was notified at all stages of the process and my order was delivered on time and in perfect condition. Cannot recommend Donaghy Bros too highly and I will definitley use them again.
4 October 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Meile Duoflex cordless vacuum
Really pleased, we are placed our ordered on Sunday it arrived on Wednesday.
Very good service.
4 October 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Very prompt delivery and pricing very…
Very prompt delivery and pricing very competitive
29 September 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Got a great deal on 4x Sonos Era 300…
Got a great deal on 4x Sonos Era 300 speakers . Quick delivery , absolutely no issues and saved a ton
4 October 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
I've bought a few white goods and have…
I've bought a few white goods and have found staff and delivery guys very helpful.
28 September 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Fast and stress free delivery
20 September 2026
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
Reply from Donaghy Bros
Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
The Donaghy Bros Team
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