James Moore

From the first contact everything went well. Staff know the products they sell and were very helpful in offering suggestions. We purchased quite a number of appliances and were kept up to date regarding delivery which happened on the date agreed.
A pleasure dealing with very customer focused, and helpful staff.

Customer service person was very , helpful,good technical knowledge and friendly.

Had product i wanted.
Delivered to local outlet.
Very fast delivery.
Excellent customer service

Availability and choice of electrical equipment. Competent and helpful staff. Fast delivery.

Good product of a high quality. Staff very helpful and quick delivery.

My wife and I met with May today regarding changing our ISA accounts. May was very welcoming and explained the various options available. Was professional , friendly, efficient and the whole process was completed within 15 mins.

Helpful and pleasant service staff. Good information from service technician and information on progress of work. Detailed inspection report for condition of car and details of any other work required.

Good knowledge of product, very helpful and fast deliverly,.

Good customer service. Knowledge of the defect.
Helpful and understanding

Your product is very good. However it did not arrive on time which was very disappointing as it was to be used for a Ryan Air flight. Alternatively arrangements had to be made. I contacted your delivery company but they were not a great help.. My daughter informed they arrived the next which was too late as we were on holiday.

Quick delivery . Fitted exactly into Easyjet luggage gauge. Small but spacious and robust. Easy to wheel

Sales team very helpful regarding the product I was wanting.

Knowledge of product was good and they were very helpful with the process of delivery to NI as the amount of paperwork can be a challenge.

Would highly recommend this company.

Product was as described and fast delivery. Very competitive price

Range of quality glasses / sunglasses.

Staff were very helpful / responsive when i had a problem with delivery.

I paid for express delivery but the sunglasses didn't arrive within the timescale. Staff on chat were very understanding and refunded express delivery charge.
Glasses arrived 2 days later. Glasses met my expectations. Would recommend smartbuyglasses

Good choice of spare parts. Some parts not in stock but was kept informed when they would be available. All parts arrived as required and and fitted perfectly.

Kept informed of the day for the service engineer. Got text 2 hours before arrival of engineers. Engineer was curtious and resolved the problem quickly .
First class service

Service first class form leaving car to picking up.
Service technician did a first class job and video was very informative.

I contacted Bathshack about an issue with a bath I had purchased. Natasha from customer services called me and we discussed the issue. After a number of calls with Natasha the issue was resolved and I want to thank her for being so helpful.
I was very satisfied with the outcome and I will definitely do business with Bathshack in the future.
Customer care as it should be.

Excellent service and high quality product

Good choice of spare parts. Excellent service . Parts arrived next day and all fitted fine. Second time to use this company and would highly recommend.