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Donaghy Bros Reviews 

16,752
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,086 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptionally fast delivery service, with many orders arriving within just a few days of purchase. People also emphasize the very competitive pricing on appliances and the helpful attitude of the staff. Shoppers find the online ordering website extremely straightforward and appreciate being kept well informed throughout dispatch. However, some reviewers were not happy with delivery complications, noting instances where items arrived broken, significantly delayed, or sent to completely incorrect addresses. A few other people also felt frustrated when dealing with stock shortages, unhelpful response handling, and unresolved refund requests.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Product

People report positive experiences with product, highlighting solid build quality, excellent performance, and... See more

Price

Consumers find price to be a major source of satisfaction, expressing appreciation for unbeatable offers that... See more

Service

Clients share positive opinions on service, highlighting helpful assistance, timely deliveries, and great... See more

Order

Customers had positive experiences with order, highlighting straightforward website navigation, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a few items from this company, a Kitchen Aid mixer & a few pieces of Le Crueset and cannot fault any aspect of the purchase. Great customer service from John Mulholland, great prices and speed... See more

Company replied

Rated 5 out of 5 stars

Fantastic, I wanted a Dyson fan with air purifier built in, for my daughter as she suffers with allergies. Uk based sites were sold out I assume due to the hot summer we have just had. Ordered on a Tu... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy - communication was great. Got a phone call 20 mins before delivery telling me they were on their way. Delivery guys were courteous helpful and efficient- delivered my new dishwasher... See more

Company replied

Rated 5 out of 5 stars

From the first contact everything went well. Staff know the products they sell and were very helpful in offering suggestions. We purchased quite a number of appliances and were kept up to date regard... See more

Company replied



Company details

  1. Appliance shop
  2. also in
  3. Electronics store
  4. Kitchen supply shop
  5. TV shop

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(16,752)

1,903 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've bought a few white goods and have…

I've bought a few white goods and have found staff and delivery guys very helpful.

28 September 2026
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Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Great price and great service

Very happy with the price and the service.

28 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

First class

First time we have dealt with this company and service was excellent.. competitive pricing..and was delivered timeously. Highly recommend.

3 October 2026
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Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Quick and efficient delivery

Quick and efficient delivery. No issues whatsoever.

23 August 2026
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Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Really easy site to use

Really easy site to use, great response, delivery bang on time and fantastic value.

26 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Speedy and best price

Speedy and best price. Would recommend.

3 October 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Fast delivery and regular updates…

Fast delivery and regular updates provided

27 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Great

Great. No issues at all and very friendly delivery. Highly recommend.

27 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Great price great service

Great price great service

27 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Very happy with the service.

Ordered a microwave from this company. Delivered on time and the product is as described. Very happy with my purchase and the service received.

1 October 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Does what it says on the packet

Does what it says on the packet, excellent service.

1 October 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

The ninja detect pro has made my life…

The ninja detect pro has made my life easy, thank you Donaghy for delivering on time with the most reasonable price

1 October 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Top shopping experience

My experience with Donaghy Bros was superb, no faults at all. The delivery company they chose, DPD, I have never had issues with, so I was glad to see it was being delivered by them. The price of the item was superb and could not be matched by anyone else.

30 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Second time using Donaghy Bros

Second time using Donaghy Bros. Great experience again. Staff delivering at so helpful and friendly as well

3 July 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Highly recommended experience

Easy to use website, great prices, fast dispatch and excellent product.

25 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

As always

As always. prompt delivery and reasonably priced. Tku

24 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

Rated 5 out of 5 stars

Brilliant service and value can't fault…

Brilliant service and value can't fault anything

28 September 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for taking the time to leave us a review! We really appreciate your feedback and are delighted to hear about your experience with Donaghy Bros. Your support means a lot to us, and we look forward to welcoming you back in the future.

Kind regards,
The Donaghy Bros Team

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