Stumbled on this company via a window cleaning forum and so glad I did. Not being in the trade I had a couple of questions after narrowing down my choices. I made two calls on separate days, no menus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got the GVS Shadow and extension reel. Both are brilliant bits of kit and exceeded my expectations. I previously was borrowing a friends Mighty Atom Gutter Vac and the combo of it being a very l... See more
Company replied
Seems a very good company to deal with, and i was recommended to purchase the Panther. Pretty good gutter Vac. I'm new to gutter cleaning with not a huge customer base yet, hence the Panther and not a... See more
Company replied
These guys were extremely helpful with providing me with replacement part urgently. Luke and Julie went over and above to help me find the correct item. They packaged it and sent it immediately by... See more
Company replied
Company details
- #4 of 31 best companies in Equipment supplier
- #4 of 59 best companies in Cleaning products supplier
- #3 of 29 best companies in Industrial equipment supplier
- #1 of 5 best companies in Industrial vacuum equipment supplier
- #1 of 10 best companies in Machinery parts manufacturer
- #2 of 26 best companies in Property Maintenance
Written by the company
Gutter Vacuum Systems are a leading manufacturer and supplier of professional high-reach gutter vacuum systems, roof moss removal tools, and both soft and pressure washing equipment. With years of hands-on experience in exterior cleaning, Gutter Vacuum Systems has earned a reputation as one of the most trusted names in the industry. We pride ourselves on continuous innovation, delivering state-of-the-art equipment and exceptional customer service. By transforming the gutter clearing sector with a focus on integrity, we’ve helped businesses worldwide improve their offerings without relying on high-pressure sales tactics. Whether you're an independent contractor or a large company, we're here to support you in delivering more efficient services to your clients.
Contact info
2 Mill Cottage, Billingford Road, NR20 5HN, North Elmham, Dereham, United Kingdom
- 01603 905501
- info@guttervacuumsystems.co.uk
- guttervacuumsystems.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very quick and efficient service
Very quick and efficient service, from ordering through to delivery! One small part that was damaged in transit was quickly replaced straight away - brilliant customer service - couldn't ask for more!
1 September 2026
Great top class service
1 September 2026
top service as always
Ordered over bank holiday weekend but Julia still made sure my generator was ready to collect first thing on the Tuesday morning.
Top work as always
30 August 2026
Website was easy to use price and…
Website was easy to use price and delivered quickly
29 August 2026
Always good quality and delivery on…
Always good quality and delivery on time. Well done guys
28 August 2026
Reply from Gutter Vacuum Systems Ltd
Hello Gary,
Thank you for taking the time to leave us your 5-star review following your recent purchase of our carbon rigid neck pack. I'm thrilled you have them and have had another fantastic service from us.
We're excited to know that you'll be equipped to reach all those awkward-angle gutter clears with ease and looking forward to seeing the necks in use.
With best wishes,
Julia, GVS.
The best company out there to deal with…
The best company out there to deal with always goes above and beyond to help you
4 August 2026
Reply from Gutter Vacuum Systems Ltd
Hello Stanley
We aim to please that's for sure! I'm really pleased to hear that you have had another positive experience with us, and I'm grateful for your 5-star review of the support that you have received.
The whole team appreciate you leaving this here for us, so thank you 😊
With kind regards
Julia, GVS
GVS Camera
GVS Camera is exactly what is advertised, easy setup and guys could not of been more helpful.
Was stuck on getting phone holder set up and they sent me a video of how to work it out.
Good price and good experience overall
31 July 2026
Reply from Gutter Vacuum Systems Ltd
Hello Ross
Thank you for taking the time to leave us your 5-star review following your recent purchase and for your overall experience with us. I am pleased to see that a quick video sent over by the team was a great help to you also.
Looking forward to seeing some great action shots of those gutter clears!
Kind regards
Julia, GVS
Second to none!
Very helpful with my purchase. Also when I had an issue they were very quick to help and it turned out it was user error anyways 😂
2 July 2026
Reply from Gutter Vacuum Systems Ltd
Hello Bob
We really appreciate your 5-star review on our helpful service, thank you. We are looking forward to seeing your new wfp in action and glad to see that your issue is now resolved 😊
If you need anything else for your new set up, please don't hesisate to get in touch.
With best wishes,
Julia, GVS.
Issue rectified incredibly quickly - 5*
Had a new Tsunami jet wash delivered which didn't seem to build any pressure in the pump. Rang Mark who walked me through some troubleshooting, which yielding unsuccessful results. He sent Harvey down to Nottingham all the way from Norfolk, who tried to swap the pumps over, which also didn't work. Harvey then drove all the way to Melton Mowbray, to get the pump repaired, to then drive back to Nottingham and then all the way back to Norfolk.
Companies can do all the checks and maintenance in the world but sometimes machines don't work. GVS and Harvey went above and beyond to get the issue rectified as quickly as possible and I can't thank them enough.
Harvey is a true credit to GVS and they are very lucky to have him
KJB Tool Hire
13 July 2026
Unprompted review
Reply from Gutter Vacuum Systems Ltd
Hello KJB Tool Hire
Thank you so much for taking the time to leave us such a fantastic 5-star review, and for your patience while we worked to resolve the issue.
Whilst it's frustrating when a new machine develops an unexpected fault, we firmly believe that the true measure of a company is how it responds when things don't go to plan. We're pleased we were able to get you back up and running as quickly as possible.
Harvey will be delighted to read your comments. He genuinely goes the extra mile for our customers, and we're incredibly proud to have him as part of the GVS team. We'll also be sure to pass your kind words on to Mark.
We really appreciate your understanding and your trust in Gutter Vacuum Systems. Thank you once again for choosing us, and we look forward to supporting KJB Tool Hire for many years to come.
With kind regards
Julia, GVS
Reply from Gutter Vacuum Systems Ltd
Hello Stuart,
Thank you for taking the time to leave us your 5-star review. I am pleased to see that you had received a good experience when buying your new WFP hose.
Your review is appreciated by everyone, including the dispatch team who work quickly to ensure your order is sent out for you.
If there is anything else we can help you with, please don't hesitate to contact us.
With kind regards
Julia, GVS.
Reply from Gutter Vacuum Systems Ltd
Hello Shadie,
It certainly did 😃 We made sure that from the order being made, the Panther was processed with speed and with you via a fast dispatch. We are pleased it had arrived with you quickly, in which led you to leave us a 5-star review - thank you so much!
Enjoy your new equipment.
With kind regards
Julia, GVS
Amazing service as per!
2 July 2026
Reply from Gutter Vacuum Systems Ltd
Hello Sam,
Thank you for leaving a 5-star review for us here on Trustpilot. I am delighted to know that you have again received an amazing service from the team here at Gutter Vacuum Systems.
Wishing you another great season.
With kind regards, Julia, GVS.
Very helpful on the lead up to a…
Very helpful on the lead up to a purchase and the customer service was great. Highly recommend any confused guy looking for a helpful company to purchase from these guys!
1 July 2026
Reply from Gutter Vacuum Systems Ltd
Hello Jonathan,
Thank you for taking the time to leave us your 5-star review following your roof scraping kit purchase.
It is pleasing to know that you have found our customer service to be great, helpful and that you highly recommend us.
Happy scraping!
Kind regards
Julia, GVS
Spoke to Julia …Amazing service
Spoke to Julia , broke my extension on my battery powered sprayer , she immediately replaced for me without hesitation, I will be using GVS a lot more now I know their customer service is amazing ,
Thanks again Julia!
Ryan
Pure H2O Cleaning Services LTD
1 July 2026
Reply from Gutter Vacuum Systems Ltd
Hello Ryan
I genuinely do appreciate your 5-star review following your experience with me and our overall customer service. As a team we all work hard to ensure that you are operating efficiently and that we are dispatching in great time, keeping your downtime to a minimum.
Have a great rest of the week.
With best wishes,
Julia, GVS.
Phenomenal Company
Easy to order.
Great service.
Fast delivery.
Great choice of products.
The owners are passionate about this industry.
2 June 2026
Reply from Gutter Vacuum Systems Ltd
Hello Darran,
A great review, thank you 😊 We really do appreciate those 5-stars as we continue to strive to provide a service that raises the bar.
I am so pleased you found it easy to order the chemical backpack and that you received it quickly.
With best wishes,
Julia, GVS
These guys were extremely helpful with …
These guys were extremely helpful with providing me with replacement part urgently. Luke and Julie went over and above to help me find the correct item. They packaged it and sent it immediately by next day delivery even though I had missed their normal deadline for this service. Highly recommended!
1 June 2026
Reply from Gutter Vacuum Systems Ltd
Hello John
Luke has recently joined our team. I am so pleased to hear that you have found him to be extremely helpful and that he went above and beyond for you. He will certainly appreciate a personal review.
I trust our 135 carbon rigid neck will prove to be a great angle for you and will allow you to access the tighter reaches.
Thank you for leaving a 5-star review, it really does go a long way with all of us and it is genuinely appreciated 😃
With kind regards,
Julia, GVS
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