GlamSpot Reviews 

85
TrustScore 2.5 out of 5

2.3

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Company details

  1. Cosmetics shop

Written by the company

Welcome to GlamSpot, your destination for elevated beauty and self-care. Explore a carefully selected range of skincare, makeup, hair care, fragrances, and wellness essentials—chosen to enhance every beauty ritual. More than an online beauty store, The Glam Spot is a refined space where confidence meets elegance. With expert guidance, exclusive brands, and trend-forward selections, we help you define your unique style and make informed beauty choices—all from the comfort of home. Discover beauty, curated for You.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

85 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(85)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

DONT BUY FROM GLAMSPOT OR COSMETIERE

DONT BUY FROM GLAMSPOT OR COSMETIERE. SAME ADRESS SAME FAKE "COMPANY"

Read this after 3-4week from ordering to delivery from David Ramentos (funny when its a company website and message came from Danish phone number

Its very lousy service from you that you send Email with max delivery date on 26 og august. And it shows up5 ot 6 days later!!!!
I placed the order almost 2 weeks ago so you had enough time to enter the correct delivery date from the beginning. UPS can make a delivery within 2 days all over Europe!!!
You maxed it out with 2 weeks!!!!!
Thats not what your terms of delivery listed on your website. And you dont even appolligize! You just write that you can Blockbusters the delivery and make a refund.
That was not my question??
You could give me a correct or app delivery date. It was delayed ONE WEEK god damn it.
And not a single word og message from Cosmetiere!!!
Thats my point!
And thats why ingen angry with you.
I Hope you will send a few words about this sorry happening. That would suit you and take this buy to a good (better comfortable customer) experience forwarded

Regards

Søren Poulsen

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Must be a scam

Must be a scam, I am awaiting a delivery since the 30th of June, max delivery date was 10th of July, i have tried all there numbers in spain france and germany is just an answering machine sent them numerous emails but no reply!!!

23 July 2026
Unprompted review
Rated 4 out of 5 stars

Primera compra ok

Primera compra ok. Tarda un poco el envío pero el paquete llega impecable y seguro. Precio bueno.

1 July 2026
Unprompted review
GlamSpot logo

Reply from GlamSpot

Gracias Paco, esperamos servirte otra vez pronto. No olvides de mirar tu saldo en el programa de fidelidad para canjear por descuentos en compras futuras. Un saludo!

Rated 3 out of 5 stars

"Scammers". Update: No.


I placed my order on 22 June 2026. Today is 13 July 2026.
The website says my order has been shipped, but I have received no information from any postal service. The tracking number doesn't work on any parcel tracking website, and WhatsApp support doesn't respond. My messages are not even being delivered.
All the positive reviews look like they were written by bots. Don't believe them and don't trust this website. Based on my experience, I cannot recommend buying anything from them.
I will update this review if I eventually receive my order, although I highly doubt that will happen.
Update:
Today I finally received the item I ordered. I can’t really comment on the quality of the perfume itself yet, but the delivery experience was terrible.
I received the email with my order number 21 days after placing the order, and at the same time I got the delivery notification. The customer support was also very poor.
Because of this, I opened a payment dispute, but now I’ll have to close it. Another problem is that I had already ordered the same perfume from another website because my wife’s birthday is coming up soon. I honestly don’t understand why I should have to pay for two identical bottles of perfume. It’s inconvenient and also an unnecessary expense.
That said, I still hope the company improves and that situations like this won’t happen again.
I’m changing my rating to 3 stars.
P s. Who is going to cover the extra costs I've ended up with, including the shipping and return costs for one of the two identical bottles of perfume? That question remains unanswered yet...

13 July 2026
Unprompted review
GlamSpot logo

Reply from GlamSpot

Hey hey, I found your order even though you haven't left the order number. If you check your order you'll find the UPS tracking number 1Z563F906849158728. There's no BOT's here, actually customers are complaining that when they make positive reviews Trustpilot don't accept them. Ironic! Ironic as well that UPS say that your package was delivered yesterday 13.07 14:53 in a UPS parcel point and I see that we sent you an email today at 14:09 informing that, informing the address of the pick up point. All public information, easy to check. If you don't pick up the parcel it will return to us and you'll be refunded, simple as that.

UPDATE: Even though we are talking about perfumes, something we always will finish and use, you have all the rights to return the products ordered and be fully refunded. Please let us know. That's a legal right and I don't see a point of saying that. You can return any new, unused and unopened product. Please check our return policy and in your order, in our website, there's a section where you can formally request the item return.

Rated 5 out of 5 stars

All good

All good, specially the english support via whatsapp. Good price!

3 June 2026
Unprompted review
GlamSpot logo

Reply from GlamSpot

Thanks D Michel... we hope to serve you again soon. Please don't forget to check your loyalty balance points to redeem for discount vouchers for future orders.

Rated 1 out of 5 stars

My order has not arrived yet and it is…

My order has not arrived yet and it is past the maximum delivery date

24 May 2026
GlamSpot logo

Reply from GlamSpot

I can see that UPS posted a "delay" note in your package, but I believe is gonna be delivered soon as we haven't received an official incident ticket.

https://www.ups.com/track?track=yes&trackNums=1Z563F906849030892&loc=en_US&requester=ST/trackdetails

Rated 5 out of 5 stars

Thanks a lot

Thanks a lot! It was a pleasure the process

1 April 2026
Unprompted review
GlamSpot logo

Reply from GlamSpot

Thanks David. We hope to serve you again soon! Don't forget to check the balance in the loyalty points so you can have discounts in every future order!

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