Gjensidige i Norge Reviews 

727
TrustScore 3 out of 5

2.8

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Company details

  1. Insurance agency

Written by the company

Gjensidige er et ledende nordisk skadeforsikringsselskap som er bygget av kunder, for kunder. Konsernet er notert ved Oslo Børs. Vi har omlag 3700 ansatte og tilbyr forsikringsprodukter i Norge, Danmark, Sverige og i Baltikum. I Norge tilbyr vi også pensjon og sparing.


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2.8

Average

TrustScore 3 out of 5

727 reviews

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2.8

All reviews

(727)

155 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud.

I had a case with them, they refused to pay me the compensation based on a fake reason.i have the right based on law.but no way.Customer service is useless. Always promise and never do. I suffered for almost two month to get my rights and they still don't want to give me anything. That's fraud but they don't care. I'm going to escalate my case.

30 June 2026
Unprompted review
Gjensidige i Norge logo

Reply from Gjensidige i Norge

Hello, Hossam!

We are sorry to hear that you feel this way about how your case has been handled. When you feel that your claim has not been assessed fairly, and that you have not received the support or follow up you expected, we understand that this can be both frustrating and disappointing.

We appreciate you taking the time to share your experience with us.

Kind regards,
Marcus
Gjensidige Forsikring

Rated 1 out of 5 stars

Insurance on mobile

I would like to provide feedback regarding the handling of my mobile phone repair (case no. 94446172,1).

After being without my phone for two weeks, I received it back in worse condition than before the repair. The phone now overheats within seconds, which raises safety concerns, and it is extremely slow and difficult to use.

I am also disappointed that Gjensidige uses Elcare Nordic as a repair provider. Elcare Nordic has a very low public rating (around 1 star), and based on my experience, the service does not appear professional at all. This has significantly affected my confidence in the repair process.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Cutting costs is more important than a persons wellbeing

My father has an insurance they call Travel+. He was admitted to a hospital in the south of Spain with stomach pain. The hospital took this seriously and did different tests. They found something, but was not sure what it was. My father was waiting for the final test and some kind of machine disguised as a doctor called him from the insurance company and said that the test was cancelled and that he needed to come home as soon as possible. He started lying about several things (that it was not about money, that he had spoken to the doctor, that the test was cancelled etc.) and luckily I was there to stop him. We decided to pay for the test ourselves and this last test showed that my father had cancer in the pancreas….

29 September 2025
Unprompted review
Rated 1 out of 5 stars

it felt like having no insurance at all

We had private insurance with Gjensidige for our cabin. After the cabin was damaged by mice, Gjensidige sent a professional to assess the situation. The expert concluded that the damage should be covered by the insurance policy and provided recommendations for repair.

However, two weeks later, we received a follow-up message stating that another assessor had been sent, who came to the opposite conclusion — that the damage was the owner's responsibility and not covered by the policy. Gjensidige chose to disregard the initial assessment and refused to cover the costs.

In the end, we had to pay for the repairs ourselves. We decided to switch insurance companies after this incident. Very disappointing customer service — it felt like having no insurance at all.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

This Company Assist Public Agencies…

This Company Assist Public Agencies like Schools get away with Child Abuse in cases where Public Officials Commit abuse against children.

This is cases where Employees in Schools are responsible for young children being harmed.

Gjensidige Uses a lawyer called Karoline Henriksen.

Google “Karoline Henriksen Kommune” and you will find all these cases.

The cases where Karoline Henriksen is the Muncipality Lawyer means itS Gjensidige That apointed her

If you like Companies that help Official Agencies get away with serious child abuse.

This is the company to go for

8 May 2025
Unprompted review
Rated 2 out of 5 stars

As a content creator and business owner…

As a content creator and business owner in Hønefoss, I attempted to establish a partnership with Gjensidige. Despite using BankID verification, I experienced:

Disconnected internal communication
No clear affiliate/partnership department
Multiple transfers without resolution
Inactive FlexOffers program
While Gjensidige may provide good insurance services, their business partnership process needs significant improvement

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

If you use your treatment insurance, they'll look for any chance to screw you over.
- Overriding doctors recommendations to save money
- If you want to change from company provided insurance to privately paid insurance, your current treatments are no longer covered. They make this as hard as possible.

Just get insuraced elsewhere.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Completely unprofessional

Completely unprofessional - Avoid this company
I purchased their insurance for my car and they suggested that I increase the kilometer limit. They increased the monthly bill also covering the previous months. When I spoke to them to change it back to the original kilometer, they said they cannot because I am leaving for another company. I mean like really?? I am still their customer and can request to increase or decrease the limit. Would they also be unable to increase the kilometer limit if I ask so? Secondly, they have sent me a bill of 6,000+NOK invoice while they agree that it should be less than 3,000 NOK. The representative I spoke over the phone was extremely rude. I am done doing business with this sick company who does not understand professionalism.

3 December 2024
Unprompted review
Rated 4 out of 5 stars

I am thI highly recommend gjensidigeoroughly impressed with…

I am thoroughly impressed with gjensidige. They offer a variety of comprehensive coverage options that give me peace of mind. What truly sets them apart, though, are the fantastic discounts available through Tekna membership. This has saved me a significant amount on my insurance premiums. But beyond the great value, gjensidige provides exceptional customer service. Their representatives are friendly, knowledgeable, and always willing to help to the best of their extent. Plus, when I filed a claim, the processing was incredibly fast and efficient. If you're looking for an insurance company that combines strong coverage, valuable perks, excellent customer service, and fast claim resolution, I highly recommend gjensidige.

15 July 2023
Unprompted review
Gjensidige i Norge logo

Reply from Gjensidige i Norge

Thank you very much for the nice feedback. We appreciate it. I wish you a very good weekend.

Rated 5 out of 5 stars

Very good insurance company in all…

Very good insurance company in all aspects. Always available and very good customer service. Highly recommended.

5 July 2024
Unprompted review
Gjensidige i Norge logo

Reply from Gjensidige i Norge

Thank you very much for the nice feedback. We appreciate it. I wish you a very good weekend

Rated 1 out of 5 stars

Cheats to customers

Cheats to customers, and tries to avoid paying compensation to customers at any cost. Thereby violating the rights of customers.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

The worst company ever on insurances

The worst company ever on insurances. Their policys are not clear writen so they can take out the context what ever they want and answer to you, this is not supported or covered or what ever they need to say so they don't pay you. Their way to win money by cheating people. I have started moving all insurances i had with them away. Shame on them. #cancel_gjensidige this is my slogan from now on.

19 September 2021
Unprompted review
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