Genius Parts Reviews 

Highly professional
Genuine parts
Fulfill their commitments
A better packaging would have been appreciated
Thank you

Excellent service.

I contacted this company as I wasn't sure what battery I needed for my laptop.After going onto the Acer website, Genius parts came up as a supplier for the item I needed. I sent an email asking for advice and was directed to the correct item. Battery was ordered and sent out straight away, I received it a few days later. Very pleased with the company they was helpful and it was fast delivery. I won't hesitate to use the website again for anything I need.

Ordered a part, was delivered fast, no issues

Great company to deal with. The website was easy to use and any support you need is attended to by Genius Parts. Arrived all in one piece.

As described wuth customer services who quickly identified what i needed for my laptop. Normal delivery times. I would use the company again.

This company is very professional friendly polite they sorted out the part I needed, processed my order quickly and informed me of the delivery dated, very impressed with the service with No complaints

Most of it went well. The item was correct and even the shipping time was fine (given that the part wasn't in stock at the time). The only remark I have is the packaging; they could have added a little bit more bubble wrap or something, and/or maybe a better box. The box got completely smashed during shipping. Luckily the item is thin, flat and bendy so it ended up undamaged. Please, give the box and wrapping a little bit more thought.

I ordered HP HEATSINK FY22 M.2 SSD and I received this part today in perfect condition. I have already install the heatsink without any problem.
Perfect!

Great communication, reliable seller and fast delivery!

Genuine part at a reasonable price and quick delivery. Informed on the status of the order all the way up to it entering Royal Mail system.

Every order I’ve placed with you has been handled with care, speed, and genuine attention.
Thank you for being one of the few trusted stores I can truly rely on!

I purchased a palm assembly/ base from this company on 7th May and despite giving full correct part details , they sent the wrong part several days later. This cost £98 and I sent email to say this was incorrect part they then apologised for this stating a full refund would be given. I have sent a reminder as I returned this and still chasing a refund over 2weeks later. This has caused major inconvenience and I'm still waiting for a refund . Stay away from this company.

found a fairly rare part on there for a comparably low price, was genuinely surprised by the quality, also packaged well. delivery was timely and as expected considering the distance. will order again!

Great experience! Fast response and helpful staff!

This was the great experience ever, by any company: I have had a technical question handled and a spare part located and proposed and bought on the same day. Followed by a despatch of the spare part the following morning. Absolutely superb service!

Excellent service! I found what I needed. Everything went smoothly! I highly appreciate the help and support that I got from Jamie Applegate! The shipping was a bit longer, but it was worth it. Thanks a lot!

I was having trouble getting an HP graphics adapter and luckily I saw one at Genius Parts. I hadn't used this company before but I had a great experience. The item was delivered quickly and I'll definitely use them again when I'm looking for hard to find parts.

This was one of the only companies able to help and I received personal attention, very good

Ordered a Lenovo 5M11M02573 display assembly from Genius Parts to upgrade my T14 Gen 4 (AMD). Great price from Genius Parts, fast delivery, excellent upgrade for my laptop. Very happy!