Gcprimo Reviews 

176
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their gift card balances were drained immediately after submission, while actual cash payouts and customer support responses were severely delayed for several weeks. Many people also noted that reaching a real human through the live chat feature was nearly impossible, as they constantly received repetitive and unhelpful automated replies. Some reviewers were happy with the service, mentioning that their payment eventually arrived securely and the overall platform felt totally legitimate. Consumer feedback additionally pointed out that customer support occasionally kept users updated during minor processing delays, which they appreciated.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, expressing frustration over delayed funds and drained gift... See more

Response time

Consumers find response time to be disappointing, noting excessive delays far beyond the promised eight-hour... See more

Customer service

Clients share negative opinions on customer service due to persistent communication failures and the... See more

Website

People report negative experiences with website, describing the platform as unreliable regarding gift card... See more

Order

Customers had negative experiences with order fulfillment, consistently reporting severe delays and a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Originally was advertised as 8 hours or less for a payout, it’s been over 10 days and still says being reviewed even though they already took the balance from my gift card, I should have checked the... See more

Company replied

Rated 1 out of 5 stars

I been waything 17 days for a payout already I emailed them tried calling them but the number its disconnected they keep giving me the runaround when I chat with them I told them its still stuck on... See more

Company replied

Rated 1 out of 5 stars

You're pointing out two things. First, your failure to detect the error immediately is a clear indication of your working principles, which I don't need to explain. If you've forgotten, consider this... See more

Company replied

Rated 1 out of 5 stars

I am actually going to speak to a lawyer about filing a lawsuit. As mybsituation got worse and worse i was notifify them an d was blown off. Leading to a real life or death emergency situation. Im wri... See more

Company replied


Company details

  1. Alternative Financial Services

Written by the company

GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 week

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1.5

All reviews

(176)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gift card

I submitted a gift card on 7/4 and still have not received a payout. This company is a scam.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

PRIMO-21E032-C655 its been a month and…

PRIMO-21E032-C655 its been a month and a half and I still haven't been paid. This place is a complete scam. Nothing legit about it. They took my money off my card the first day. Now its been over 40 days and I haven't recieved a penny. Dont get scammed. Stay away from this place. I dont even no.why trust pilot would put their name on something like this. Seems to me like they might be in on it. Why else would they lend their logo to a complete scam.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

I have been waiting 25 days I sold them…

I have been waiting 25 days I sold them a home Depot card. They send bot responses telling me they are still waiting on my wife but i have yet to get an honest reply these guys are shady .if you want to get money for your card don't send here!+

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

They advertise same day service. It's been weeks and I still have not received payment. I can't contact anyone through customer service. Basically they have stolen a $100 gift card from me.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Bankrupt?

Has been over a week since I posted my last review.

Still waiting on my orders to pay out.

PRIMO-9FA8B6-891A
PRIMO-9DA62F-A029

Over 3 weeks I have been waiting.

I think this company may have gone bankrupt.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

I am owed $415 since July 17th

I submitted 2 cards at once 3 weeks ago and was supposed to receive $415 … they immediately took the money off the gift cards and have not paid me yet. I have spoken to a detective when I went to press charges , he told me to give me a week and let him investigate first. He called me back yesterday. He told me to file a report with the BBB and the FTC … then im going to the police station a file fraud charges against this company along with the state filing charges of maintaining property/money under false pretense and the state will prosecute on that charge ..State is also gonna add a charge of using digital device / service to defraud (wire fraud) . These charges require them to be expedited to North Carolina to face those felony charges no matter where they are arrested . I warned them in an email . , I am not some person that’s just gonna go away . Monday August 10 2026 when I get back in town I am filing those charges with the state picking up the other felonies.. ,//September 1st 2026 Update \\ fraud , wire fraud and obtaining property under false pretense Charges have been filed against this crooked business.. being investigated By the NC SBI .. I warned them. I follow through

16 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars I would I’ve…

If I could give it 0 stars I would I’ve been waiting for literally almost a month and no update I’m constantly emailing them and talking to the bot and nothing, they say they’ll connect me with a live person and the person never connects and my gift card is gone
PRIMO-546821-09BC

6 August 2026
Unprompted review
Rated 1 out of 5 stars

31 DAYS AND NO PAYMENT! PRIMO-E39E6F-3D8C

Complete scam. Justin Cooper, if that's even his real name, should be arrested. Check my transaction - PRIMO-E39E6F-3D8C. 31 DAYS and no movement. Money was taken the day I submitted the card. I have reached out via email several times and get the same generic response. They owe me 255.00. Do not use this company!!!

4 July 2026
Unprompted review
Rated 1 out of 5 stars

Submitted an unused gift card from Best…

Submitted an unused gift card from Best Buy on Jul 23, 6:55 AM ET (PRIMO-4074BA-1817). The balance was drained shortly after. Their Site says most are approved in under 8 hours, and also claims that when the card clears verification the payout is sent the same day. It obviously got cleared since the balance went to $0 not long after submiting. there is no update at all on the order page and the customer service chat is garbage no one ever responds even though the AI does a good job acting as if your problem matters assuring a real person will respond and work ro resovle any issues.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers! They will ask for the gift card, put you in a queue and then drain your GIFT card!

I've reported them to the

4 August 2026
Unprompted review
Rated 1 out of 5 stars

they rip me off 160 so about 95 payout…

they rip me off 160 so about 95 payout but I cancelled the submission after about 2 weeks of sitting at stage 1 processing. was told my money should have never left my card it was never actually submitted. but here we are, maybe 3 months later, still no word on anything. scamming 101.🤦🏼‍♂️ & I'm the sucker.

10 June 2026
Unprompted review

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