I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more
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Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.
Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.
Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.
161 Weedon Road, NN5 5DA, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Avoid this company—they mislead customers during the purchasing process. Be sure to carefully check the photos and descriptions; the customer has to cover return shipping costs—it’s the first time I’ve ever encountered such a policy on a website.
Top plants ,Brilliant to deal with and great customer service
I ordered some garden netting for a vegetable cage and they couldn't have been more inefficient. Not only did they deliver different dimensions from what I had ordered but their own label on the box also said something completely different.
Their follow up customer service was also appalling and I ended up having to order from a different company.
I personally wouldn't touch them with the proverbial pole!
Fabulous plants, my plants arrived today in great condition. There was a stock issue, but the company contacted me immediately and offered a solution. They couldn't have done more or been more helpful.
Fantastic service! Many thanks
We had no instructions or bolts and screws we had to go buy them.
Furniture good quality
Incredible slow delivery and still yet to arrive, i have had to chase up several times
Reply from Garden Wildlife
I’ve had a few products from GW and have to say I’m always very happy with the products and the service. I love the fact they cover so many areas within the garden. It only makes my shopping experiance a great one. It’s a tick for retail therapy.
I have recently left a negative review for this company.
THIS WAS AN ERROR.
The review was intended for a similarly named company, garden wildlife direct.
I have removed the original post for garden direct, and wish to confirm I have had no dealings with them and cannot comment about their services.
I wish garden direct rhe best as they develop their business.
I do however maintain my opinion of the (unfortunately) similarly named garden wildlife direct, who I am told has no affiliation with garden wildlife.
Delivered exactly when expected, and left where we requested.
Beautiful bench, really sturdy and well made.
Reply from Garden Wildlife
Very good quick efficient company, good communication and quality.I will use again.
Reply from Garden Wildlife
Great service with fast delivery.
Item im very pleased with fantastic quality.
Highly recommended and will be purchasing again 👍🏼
Reply from Garden Wildlife
It was delivered all made up when I expected it to be in kit form. Good quality bench. Only slight down was that it took over a month to be delivered but not a major issue once they made me aware of this.
Reply from Garden Wildlife
Ordered a garden bench it arrived as informed fully assembled and looks beautiful. Great price and super quality I would definitely buy from this company again.
Reply from Garden Wildlife
The delivery of this perishable item was much delayed and when delivered was left with the Postal Service for two days during record breaking temperatures.
Reply from Garden Wildlife
I ordered and paid for a product which I urgently needed.
It took 3 weeks to arrive and I received no updates nor apologies for the delay.
I was forced to purchase another product to use in the interim.
Reply from Garden Wildlife
Great customer service! Communication about delivery was prompt, friendly and helpful from both Garden Wildlife and their courier. Seamless service and the garden bench I ordered came ready assembled and was put exactly where I wanted it.
Great product at a great price. Thank you
Reply from Garden Wildlife
Had to contact them to ask when delivery was expected, very helpful and received my item next day
Reply from Garden Wildlife
the Roses delivered very quickley and they were in very good condition and well packaged , i will definatley be using you again .
Reply from Garden Wildlife
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