Gametime Reviews 

9,499
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 6,193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and user-friendly interface that makes finding seats simple and stress-free. People love the interactive seat maps and the prompt ticket delivery straight to their mobile devices right after purchase. Consumers consistently highlight the excellent value and seamless purchasing process when securing event tickets. Some reviewers were not happy with retrieving tickets through external applications or dealing with complicated wallet integrations. Others experienced occasional difficulties downloading transfers, facing system errors, or encountering unexpected currency conversions during checkout. A few buyers also noted issues with tracking purchases in the system or handling extra tickets.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that tickets are very affordable and reasonable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how fast, convenient, and... See more

Website

Customers had ambiguous experiences with the website, with many praising the platform for being easy to... See more

Application

Reviewers mention positive feedback about app, highlighting its user-friendly design and great deals.... See more

Order

Users describe ambiguous interactions with order experiences, as customer feedback is divided. Many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was very easy. Connecting via ticket master is a bit of a pain. But I understand that is mostly ticket master's fault and their affective monopoly. Dynamic pricing kind of sucks but also th... See more

Company replied

Rated 4 out of 5 stars

Overall experience was good. It would be helpful to be able to add tickets to apple wallet vs having to rely on a browser based ticket that may have issues loading in highly congested areas on game d... See more

Company replied

Rated 4 out of 5 stars

Seats were great, great price! App works awesome. Retrieving the tickets was a little bit of hassle, I had to log into Ticketmaster and then I wasn’t able to add them to my wallet so I had to keep Tic... See more

Company replied

Rated 5 out of 5 stars

The Gametime site was safe, very easy to navigate and the responding communication was clear and timely. We were able to get Yankee/Red Sox tickets on Gametime the day before the game when other sites... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

9k reviews

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4.4

All reviews

(9,499)

6,158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site

Great site! Easy to use, lets us know the seats and prices quick. Purchase process was easy and tickes were immediately available for download within seconds after purchase.

3 September 2026
Rated 5 out of 5 stars

Best game ticket site

This site is easy to use. All fees are shown in the ticket price up front, as well as an accurate photo of the view from your seat. Their fees are incredibly reasonable and don’t add a lot to the base price of the ticket. Receipt of tickets and ticket transfers are prompt and seamless. This is my go-to for game tickets.

3 September 2026
Rated 5 out of 5 stars

Great

Got a great deal and my tickets were delivered almost immediately in the axs app. Was skeptical at first but they are 100% legit

3 September 2026

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