Everything was easy to use except for receiving my tickets. I had some trouble accessing them but I was able to use the chat function and got the problem figured out. Overall good experience consideri... See more
Company replied
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Review summary
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Easy to navigate the app. Prices were similar to other apps, but I get loyalty reports with Vivid Seats. The problem I had is the seats I bought at Wrigley Field did not have the same view as what was... See more
Company replied
Somewhat confused why tickets are being mailed to home address very close to event date. Why not just use digital ticket already confirmed?
Company replied
Very good experience- would have given 5 stars if tickets were received sooner and not just a day out of event.
Company replied
Company details
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
118k reviews
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Quick an easy
5 September 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
The tickets were sent very quickly so I…
The tickets were sent very quickly so I don't have to worry about it the day before. I also got a discount for being a first time user ! It's so nice to have it dependable.Placed purchase when ticketmaster is doing what it's doing.
5 September 2026
Reply from Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Good website
5 September 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Easy and quick
5 September 2026
Reply from Vivid Seats
Hi MICHAEL CZAPOR, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Everything worked well.
2 September 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
I received my tickets more than a week…
I received my tickets more than a week before, highly satisfied!
5 September 2026
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Fast fair service
5 September 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Quick & easy checkout
Quick & easy checkout. Had best seat/price combo of the resell options on multiple ticket site/apps.
6 September 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Hi Gadmal Baez, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Cannot refund
5 September 2026
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
It was easy.
5 September 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Easy experience
Awesome communication and an easy experience! I will use them again!
5 September 2026
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Got my tickets when they said they…
Got my tickets when they said they would be delivered no issues at the gates
5 September 2026
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
I have confirmation email my tickets…
I have confirmation email my tickets are available and a link to confirm in the app, which I have, but the tickets do not appear in the app.
5 September 2026
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