Good Life Sorted Reviews 

255
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and helpers for their exceptional care, friendly demeanor, and willingness to go the extra mile, making interactions pleasant and supportive. People highlight the company's ability to thoughtfully match individuals with suitable helpers, ensuring a personal and effective service that often feels like friendship. Many appreciate the outstanding support and professionalism, noting how it significantly improves the lives of those receiving assistance and provides peace of mind. No significant recurring negative feedback was identified across the reviews, indicating a generally positive experience for most users.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their caring, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and caring nature of... See more

Customer service

Consumers find customer service to be positive, with many highlighting the outstanding care, understanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more

Rated 5 out of 5 stars

This has been a life saver for my family member. The care understanding and support is outstanding. Helping him stay in his home. The social Services care is very vague expensive and not understandi... See more

Rated 5 out of 5 stars

Goodlife sorted have made a big difference to our family. Mum has help several times a week from Joy & Teresa who are very reliable and trustworthy. They have given me their contact number and are... See more

Rated 5 out of 5 stars

We arranged home help through Goodlife sorted for my mother who has dementia. The whole process has been well managed, with good communication and very easy to set up. My Mum has been matched with a... See more


Company details

  1. Home Help
  2. Home help service agency
  3. Aged Care

Written by the company

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(255)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Relative who lives miles away from me

I live in kent and my 98 year old aunt lives in Dorset. Adult social services recommended Good Life Sorted and i approached them for help for my aunt. They matched a suitable helper for her and we have never looked back. Her helper has enabled my aunt to stay at home and my aunt loves her!
The process with GLS was very straightforward and i am more than happy with the helper who is very caring.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Good Life Sorted

Good Life Sorted provided us with a companion for my husband who has Alzheimer's, for when I have to leave him on his own. This gentleman is a godsend to us and undertakes anything we ask of him. GLS are approachable and ring us every so often to check that we are happy with the service they provide.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

New helper, new friend

Through Good Life Sorted my wife – with early Alzheimer's – not only has now the unfailing support of an efficient and excellent helper, but also has discovered that the helper is a cheerful and warm-hearted friend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Once a week Elizabeth visits and puts…

Once a week Elizabeth visits and puts my groceries away after delivery. Elizabeth cleans the kitchen counters where the grocery bags were placed and then makes a cup of tea. We have a chat and that is really good, I look forward to that . Elizabeth advises me about my shopping. At the end of the visit she puts the bins out for collection the next day. I am nearly 86 and a little unsteady. Thank you Elizabeth.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Words fail me explain just how… a lot

Words fail me explain just how wonderful your services is.
I am very well supported and we do lots of different things- which does include various medical appointments.
I feel very safe and cared for. We laugh a lot and talk a lot wherever we are.. We have very similar interests, perfect for me.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I needed a new cleaner for my 92yr old mother but one that would be able to engage with mum. I had a response very quickly from the local team. Within a day I was called again with a match and a contact number. They felt it was a good fit as the person in question had looked after her mum. Jessica was so good chatty and interested in mum. She left a thank you card and present when she had to leave as fond of mum. Another cleaner was organised and seemed even more of a fit. However mum was now in hospital after to separate falls and fracture. Care home will now be safest for her.
I was very impressed by how the company came about and how only a small portion of people looking for work are accepted by them. Showing they are looking for very caring people. Can’t remember how many months we have been using them but would not hesitate to recommend ALL the services they provide

9 October 2025
Unprompted review
Rated 1 out of 5 stars

The worst support provider ever

When I was with this company I absolutely nothing but problems with them and I would highly not recommend them to anyone.

Twice they accuse me of not paying and tried to cut me off when I was not the one paying for it as this was being paid by the government.
My support worker that I had with them went off ill which meant that we're going to leave me for weeks of no help I will not be able to manage.
I have changed care providers and being with them for about six months now so much happier with them

1 November 2025
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Hi Adam,

Thank you for taking the time to share your feedback. We're sorry the service didn't work out for you.

I would like to clarify a couple of things:

We're not a care agency, we connect people with local helpers for practical support tasks. When your Helper became ill, we immediately worked to find a replacement. Unfortunately, our other helpers in your area didn't have availability to take on the visits at that time, which we know was frustrating.

Regarding the payment queries, we simply needed to understand how visits would be funded so we could invoice the right organisation. This was a process question, not an accusation.

We're genuinely glad you've found a care provider that's the right fit for your needs. That is what matters most.

Rated 5 out of 5 stars

An amazing supportive experience with Good Life Sorted

Two carers from GLS, Joanne and Sara, have been supporting my sister, a single lady, to remain at home since her dementia diagnosis 2 years ago.
I honestly could not have managed without their care and support of her, taking her shopping, ensuring she was eating, helping with her pets, taking her to appointments and supporting her over all well being.
I was recommended to try GLS by Demetia UK and can honestly say they have been an absolute godsend, matching my sister to two great people who have gone above and beyond to support her to remain at home.
The whole experience with the company has been good from start to finish, with plently of support for me too as her LPA. I wouldn't hesitate to recommend them to anyone looking for support for themselves or a family member.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing help

Having a helper for my mother from Good Life Sorted has made a massive difference to all our lives. My mother loves the visits and it means that she is getting a meal cooked for her on those 4 days plus company and so many other helpful jobs done. For me as her daughter who does not live nearby it is peace of mind that she has some quality care. I cannot fault the company or the carer. Thank you so much.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

A reliable and empathic companyy

Good Life Sorted take away the worry about finding help. They take care to match carers with your individual needs. I felt comfortable with my carer from the initial visit and continue to look forward to her visits for her help and company.
.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Help Before Needing Care

I am a fit 90 year old and able to look after myself, do my own shopping, cooking, and most of my cleaning.
I decided I needed help with heavier jobs and researched online. Good Life Sorted is exactly right for me. I now have help one hour fortnightly with jobs that need a bit of muscle and Alan fits the bill perfectly. He’s happy to help in my courtyard garden as well as take on heavier jobs indoors. I’m sure in time I will need more help and, if Alan isn’t able to provide this, I’m confident I will be able to find it at Good Life Sorted.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

My mother really looks forward to…

My mother really looks forward to Arabellas weekly visit , she is very kind and friendly , office staff are also friendly and accommodating , great company to deal with , I'm pleased we found them for mum

23 January 2026
Unprompted review

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