My first time buying from Gomibo. Brand new phones that I had bought for my wife and myself just months earlier from a different retailer started malfunctioning, so I decided to return them for a refu... See more
Company replied
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My first time buying from Gomibo. Brand new phones that I had bought for my wife and myself just months earlier from a different retailer started malfunctioning, so I decided to return them for a refu... See more
Company replied
I'll be honest, I selected this website just because it offered the best price for the product I was looking for + it had PayPal as an option. So what could go wrong? And nothing did, in the end. Su... See more
Company replied
+ User-friendly eshop/site - Easy navigation + Detailed Instructions on webpage they cover almost anything + Wide selection of products at competitive prices + 24-48 hrs delivery to EU - unreal... See more
Update 08. July 2026: A service employee contacted me personally and explained what went wrong. I'll receive a new device as a replacement so that I don't have to wait for a repair again. It's good... See more
Company replied
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Waagstraat 1, 9712 JX, Groningen, Netherlands

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Reply from Gomibo.de
Consistently fast single day delivery over multiple orders. High quality items, good prices.
Reply from Gomibo.de
Reply from Gomibo.de
very quick delivery. faster than expected!
Product delivered in a great condition.
Thanks.
Reply from Gomibo.de
Reply from Gomibo.de
Delivery was on time and the right product delivered
Reply from Gomibo.de
Excellent customer service with fast and responsive communication throughout the entire process. The return procedure was simple and hassle-free, and my device was repaired and returned in an exceptionally short time. I recommend this store for their professionalism.
Reply from Gomibo.de
I'll be honest, I selected this website just because it offered the best price for the product I was looking for + it had PayPal as an option. So what could go wrong?
And nothing did, in the end. Super fast, product brand new and well packages.
Overall experience was great!
Reply from Gomibo.de
I have bought my new Samsung S26 Ultra 1TB from Gomibo.de and the next day I had it delivered. Fast delivery,fair prices, great experience. Nothing to add.
Reply from Gomibo.de
Reply from Gomibo.de
My first time buying from Gomibo. Brand new phones that I had bought for my wife and myself just months earlier from a different retailer started malfunctioning, so I decided to return them for a refund. Therefore, I needed two new phones very quickly. Found Gomibo and decided to buy from them for two reasons: the best price at the moment and immediate availability of a Samsung model with bigger RAM. Ordered on a Saturday in the evening, delivered by Monday afternoon. Complete satisfaction. No problem recommending this store. Thank you!!!
Reply from Gomibo.de
Update 08. July 2026:
A service employee contacted me personally and explained what went wrong. I'll receive a new device as a replacement so that I don't have to wait for a repair again. It's good that there is also personal telephone support and that my problem will be solved in an uncomplicated way. Thank you.
05. July 2026:
Send back a samsung S11 512gb 5G tablet for repair. Today I receive a message, that it will be send back because I did`t want a repair!!! I never said something like that. It was bought in Nov. 2025. Unbelievable!
Reply from Gomibo.de
Received my phone within 1.5 days of ordering (shipped to Slovenia)! Amazing speed across the entire chain.
If I had order sooner than in the middle of the night, it would probably arrive in less than 24h.
Good prices, good service, perfect store, would buy again 100%.
Reply from Gomibo.de
I have placed an order and I was supposed to receive my order in only 2 days. Now I am waiting on day 8 and they even don't reply to my messages.
Super disappointed and afraid if I lose my money.
Update:
After few days the support called me and explained me the cause of delay and offered me a voucher for the inconvenience related to the delay. So I'm updating my review and rating to be fair.
Reply from Gomibo.de
REFUSED TO REFUND ME EVEN THOUGH MY ORDER WAS LOST IN TRANSIT!!
How dare you lie and say your in contact with me. How can you say your in direct contact with me when you have closed the case and have advised me to open a police report even though you have stated in an email written by yourselves declaring that the iphone was lost in transit. You are not in fact in contact with me and have absolutely refused to assist me in any way. If you are serious about coming to a sensible resolution, you have my email there and you can email me in private, but please don't say that were in contact when the last email i received on the 11th of april this year. If required I have proof and documentation of all the emails between you and myself. All i did was follow your return policy for a refund and you have refused to follow your own policy, which is what i'm ashamed about as a big company like yourselves.
Reply from Gomibo.de
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