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Goboony Reviews 

8,770
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 310 reviews, reviewers had a great experience with this company. Customers praise the platform for its ease of navigation and use, offering a wide selection of vehicles and clear information. Many found the booking process straightforward and efficient, with quick responses and helpful communication from owners. However, some customers noted issues with the booking process, including price escalation, hidden costs, and vehicles being unavailable despite updated calendars. A few also experienced unresponsiveness from the company or owners, feeling left to resolve issues themselves after booking.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to navigate and... See more

Website

Clients share positive opinions on the website, with many finding it easy to navigate and use, similar to... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers reporting it as easy,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction and calling... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with many praising the ease of communicating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The actual website was OK but the search came up with vans that were not available for my dates as well as available vans which was frustrating. A number of requests were never replied to but two we... See more

Rated 4 out of 5 stars

We’ve used Gobooney for years now and administratively, they seem pretty slick. We’ve never encountered a problem with them. However, I’d have a few points I would raised. It would be so mu... See more

Rated 5 out of 5 stars

I got the company name from a friend in Holland. good, clear website, good prices. Goboony stayed in touch when my first choice did not react. Both willemjan, owner camper and me showed some flexi... See more

Rated 5 out of 5 stars

Booking was very easy after we found the perfect van only 8 miles from where we live after so many choices! Unfortunately though we had to cancel our trip and the cancellation process was very easy,... See more


Company details

  1. Campervan and caravan rental agency
  2. Holiday accommodation service

Written by the company

Hiring a campervan? With Goboony you’re at the right place. ✅ Biggest range of campervans in Europe. ✅ Easy booking online. ✅ Share the Freedom


Contact info

4.1

Great

TrustScore 4 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(8,770)

836 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lovely and comfortable trip!

We rented the van to explore more charming spots, and it far exceeded our expectations.
From the complete equipment installed in the vehicle to the excellent service from Joe.
The van has everything you need to explore and live comfortably.
Joe also offered us confidence and flexibility both when picking up and returning the van.
We will definitely rent it again;
It was amazing!

19 July 2026
Goboony logo

Reply from Goboony

Thank you for your lovely words! We're so glad that you had a great time. Team Goboony

Rated 4 out of 5 stars

Very helpful and friendly owners

Very helpful and friendly owners, simple pick up / drop off. Superb, well kept vehicle.
Needed to speak to someone from Goboony, this proved to be impossible despite 19 phone calls and three voice mail messages requesting urgent call back. Just don’t bother wasting your time.

7 July 2026
Rated 1 out of 5 stars

Incredibly stressful experience…

Incredibly stressful and experience hiring a van from them
I had a van cancelled at the last minute (their fault) so I had to find another quickly
The one I booked turned out to have extortionate insurance involved which the listing had not made clear. Tried to cancel but impossible to get hold of Goobony so was stuck with it.
Nightmare. Cost me £40 a day just for the insurance.l because I couldn’t use the insurer that the listing stated I could.
Then at the end the owner charged me for a slight chip in paintwork caused by some specific issue re: closing the back door that I hadn’t been aware of plus the loss of a protector mat for the door that was unneccessary and impractical as it kept falling off

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a great weekend with camper van…

Had a great weekend with camper van Katie went through all info needed making everything easy can’t wait to go again thanks to everyone who helped 👍

17 July 2026
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Reply from Goboony

Thank you for your lovely words! We're so glad that you had a great time. Team Goboony

Rated 5 out of 5 stars

Prompt and efficient

So easy .... choose the vehicle from the information and photos and location to pick up - and then just wait for confirmation and contact from the owner.
Prompt and efficient. :o)

16 July 2026
Goboony logo

Reply from Goboony

Thanks for your feedback!

Rated 1 out of 5 stars

Booked a campervan through this site

Booked a campervan through this site, payment taken, no response to any messages from either the person who apparently rents the campervan or goboony. Tried multiple ways of contacting, email, contact form, phone, no response. Total scam. Avoid using.

13 July 2026
Unprompted review
Goboony logo

Reply from Goboony

Hi Katy,

Thank you for leaving feedback. We're sorry to hear that you've had issues connecting with the owner and Goboony. Please can you update your review to include your booking number so we can investigate the situation?

Many thanks
Team Goboony

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