Gmoto Reviews 

3,246
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

They have cheap stuff, usually good quality. I like the website, u can shearch anything u need, sometimes its a bit of a chalenge, but i have found everything i need. However the delivery is usually... See more

Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Rated 3 out of 5 stars

I ordered sparks plugs. It was delivered fast, but with very very poor package. Simply spark plugs were in envelope, in that paper box. No plastic bubble wrap, nothing. So, during transport, inside en... See more

Company replied

Rated 5 out of 5 stars

I’ve had consistently great experiences with Gmoto. Excellent prices, fast delivery, and a very wide selection of motorcycle parts and accessories. What really stands out is reliability. Orders are... See more

Company details

  1. Motorcycle Equipment Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(3,246)

1,931 reviews in the last 12 months

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Rated 4 out of 5 stars

Good, cheap, but late delivery.

They have cheap stuff, usually good quality. I like the website, u can shearch anything u need, sometimes its a bit of a chalenge, but i have found everything i need.
However the delivery is usually coming later, then they mention it on the website.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service.

Absolutely terrible customer service.

They completely ignore their customers. They do not reply to emails, they take no responsibility for their mistakes, and they refuse to issue a refund.

Because they provided incorrect contact information for my order, my shipment (BE002575736LT) was collected by someone else. Despite clear evidence, they continue to ignore the issue.

Avoid this company at all costs. They ignore customers, keep your money, and provide no support.
No refund. No solution
Do not shop here.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

1 Star

1 Star – Very Disappointed

I do not recommend gmoto.pl.

I received an ECU for my moped in extremely poor condition. The housing was badly damaged and partially melted. I decided to give it a chance anyway, hoping it would at least work.

I installed the ECU as a simple plug-and-play replacement, exactly as described on their website, which stated that it was compatible with my moped. Unfortunately, the moped would not start at all.

I removed the ECU, packed it exactly the same way it had arrived, and returned it with a detailed complaint. After waiting several weeks, I received an email saying that my return had been rejected and that I would not receive a refund because they had tested the ECU and claimed it was working.

This is unacceptable. I received a damaged product that was not working on a compatible vehicle, yet they refused to take responsibility. On top of that, the entire process was extremely slow.

In my experience, this company is unprofessional, and does not treat customers fairly. I will never buy from them again and cannot recommend them to anyone.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I will never order from here again

I will never order from here again. I ordered several items, and in one instance, they sent a part with a manufacturing defect. I thought I would contact them to request a replacement for the defective part, but they did not respond to any of my inquiries.

19 March 2026
Unprompted review
Gmoto logo

Reply from Gmoto

I am sorry about this situation. Please contact zwroty@gmoto.pl and provide your order number so you can easily file a claim for this product.

Bartosz

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