Britishhomesdirect Reviews 714

Have an issue with a delivery which I received yesterday. Have emailed numerous times, no response. Also found a telephone number for the, tried a dozen times, goes through to the department you want,... See more

I like all the reviews had an issue with delivery, it took 2 weeks to deliver 2 panels + some adhesive which was out of stock 🤦‍♀️. The product itself is fine, looks good and relatively easy to cut... See more

Panels look good but still need to fit. But the collection was delayed it was suppose to be collected next day but got delayed for 2 weeks as they were out of stock. Even then i didn’t get any coll... See more

Placed 2 separate orders for some walnut panels. Booked a day off work to wait for the first delivery, never showed up. Tried contacting the company to chase up, no replies for about 4 days. Fina... See more

Absolutely over the moon with the quality of the panels, for the price I was actually amazed at how good it was, same is being sold for 80.00 a panel, think I paid like 25.00 each, beautiful finish wi... See more

I orded 3 light grey panels late last thursday and they arrived today as promised, (6 days from ordering). Packaging was good,panels were perfect,and the delivery was bang on time. I contacted the com... See more

Fantastic sales lady, who couldn't have been more helpful. Products are exceptional quality (premium look & feel). Highly recommend. If delivery is needed it's a very fair price

Ordered our panels from here Once the order was confirmed we had a delivery date for 7 days later Two days before delivery a text came through saying delivery would be a early morning drop Left... See more

We ordered cladding at the end of September we were told there would be a 10 day delivery. After the 10 days we tried to contact multiple times to which I’ve got a reply saying that what we bought... See more

Bought 2 separate items from them. Wall paneling and two 3 seater sofas. Quality and pricing were excellent as were the delivery drivers who put my furniture together and took the packaging away .

Ordered online, was delivered on time. Other reviews complain about colours. The panels where slightly darker but this could be screen colours

Made first contact with this company in n Monday and the response was really fast! I visited their warehouse that day and was loaded with my acoustic wall panels and on my way with in 15 mins! I’ve... See more

Reading this? That’s because you’re SCEPTICAL Right? I was too! How can they sell these panels at 24.99? When everywhere else is minimum £35-£70 Professional contractor by trade and I’ll tell you... See more

Was very sceptical when ordering as lots of negative reviews but went ahead anyway as they were so cheap compared to other company’s. Ordered on the 23/9 and delivered on the 7/10. Emailed them on th... See more

Sub par product compared to others in the market. Very brittle and can snap in your hands with very little force. Feel it's not robust enough to call exterior cladding. Delivery schedules very wie... See more

Very pleased with our panels from British homes direct. They were well packaged and look great up on the wall. Best price I have seen and quality of product just as good. I would recommend this compan... See more

Haven't unpacked our order yet, as we purchased them for when we get into our new home. The guys are very helpful, although do take a while to respond. Delivery took 15 days, 1 box was damaged..... See more

Bought these panels as they were the cheapest I could find thinking you get what you pay for but they are better than that. They are really good quality and arrived in the time stated. I am very impre... See more

Ordered on 29th September for a great price. Received confirmation straight away. Next day received a text message with delivery date for the 4th October. On the 3d October I received another text mes... See more

I was hestitant to place the order due to the bad reviews but I have received a fantastic service from British Homes Direct. We are yet to put the panels up but hope that will be smooth sailing too.

I saw this company on TikTok and it had varying reviews mainly on delivery times and communication But price wise I took the chance and couldn’t be happier ! Yes the delivery is not rapid but I ha... See more

Great value products. Had a few problems with delivery but communication with BritishHomesDirect was effective via e-mail. The phone contact did not work though, and could not leave a message as... See more

We purchased our panels last month at a CRAZY price of £17.99 each panel, we honestly thought that even if not up to scratch we wouldn’t have lost too much money! Last weekend we had them put up and... See more

Placed an order Saturday 20th September, received order confirmation then nothing after that. Sent an email but yet to receive a response. Looking at the rest of the reviews looks like communication i... See more

Ordered some wood paneling 11 in total Teak oak. Excellent customer service via email👍responded quickly to all communication and delivery came on time. The panaling is excellent quality and I'm reall... See more

Easy transaction, thought I would get sent a slot for delivery but just a call when they were almost there, I couldn’t answer as I was at work, so that window would have been helpful. I did email but... See more

ordering was easy to do, BHD confirmed my order and has kept in touch with me all through the process, even getting to delivery drive to call me before he delivered my order. very please with them, wo... See more

Wall panels took a little longer than expected to arrive, but very happy with the quality and they look amazing installed! Half the price of Howdens, so I'm not disappointed at all. Well worth it fo... See more

BHD44267 Scheduled delivery was yesterday but never arrived, zero communication on their part despite contact on various platforms to provide an update on what’s happening, still no communicati... See more

Product arrived eventually!! I had to chase up the order several times. Then. try and get a receipt from them, its impossible. They don't answer the phone or emails and any messages on Facebook jus... See more

I am really pleased with the wall panels I received, they are the correct colour and size and although I haven't installed them yet they look and feel good quality. Delivery took about two weeks so d... See more

Made the order, shortly after received confirmation and a few days after a tracking update. The day it was expected to come I didn’t have any further updates but they were eventually delivered later t... See more

We recently ordered wall cladding for our son’s birthday and were extremely impressed with both the product and service. Delivery was prompt, with excellent communication from the driver prior to arri... See more

Easy ordering process. Delivery confirmed within a couple of days of ordering. Delivered with 7–10 days. Great price. Panels look as good as what you will find in other DIY stores.

This is the second time we've purchased from BritishHomesDirect and the process has been seamless. Of course you have to wait for delivery but they were so much cheaper than buying them locally and th... See more

Hi I’m back (like they really want to hear from me) So after much chasing on here mostly as they will respond I got a full refund initially only the charge of goods eventually the delivery charge wa... See more

After seeing them advertised on Facebook, I went down to have a look for myself, ended up bringing some panels home with me. The quality is great for the pricing, cannot fault them whatsoever and I’m... See more

I ordered and within a week I had my order. On ordering I pressed the wrong colour. But an email to the team and it was sorted straightaway. Yes I agree with the telephone line not bein... See more

I seen this place advertised on social media and when we seen the prices of the panels we thought it was to good to be true. So I came on trustpilot to see the reviews and in all honesty was second gu... See more

I highly recommend! Beautiful colours, very stylish and the best prices! Perfect for any modern home.

For anyone wanting to have their mind put at ease with this company, then this review is what you need. Like most of you on here, I ordered my panels and then googled if the company was fake. Reading... See more

Website advertised a sale with only 1hr to go, but the next day there was no difference in the price for wooden slats bought! In addition, the website advertised 5-7 days delivery but took 10 days!... See more

Super fast delivery. We picked the white marble panels. They are amazing quality especially for the price! They look fab up. Thanks so much!

i ordered these panels i thought it was too good to be true cause it was a lot cheaper then BnQs and wicks their panels like £80 a sheet. and here £27.99 thought it was a scam. but i took a chan... See more

Great experience with the staff behind desk, and loads of items to choose from. Would recommend

Very friendly and help full highly recommend

I ordered several walnut wall panels from British Homes Direct and couldn’t be happier with the experience. The panels arrived promptly, were very well packaged, and looked absolutely stunning stra... See more

Have to say my experience was delightful, very polite competent staff, looks like good product and reasonably priced, thank you for all your help.

delivery was a little longer than expected but overall good!