Bikers World / Off Road World Reviews 

404
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency of the ordering process and the helpfulness of the staff. People frequently commend the fast delivery, often noting items arrived quickly and were well-packaged. Consumers also appreciate the great product selection, quality, and competitive pricing, making purchases feel like good value. Many expressed satisfaction with the overall hassle-free experience and intend to use the company again. However, some customers experienced issues with delivery, specifically when third-party couriers faced problems, leading to delays despite paying for faster shipping.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast dispatch and quick... See more

Product

Customers consistently note positive experiences with product, often praising the excellent quality, accurate... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and reliable.... See more

Order

Consumers find order to be positive, with many reviewers praising the ease of ordering, quick processing, and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning great, excellent, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went up weekend to get some parts,a couple of odd spark plugs were on my list they didn't stock. To complete transaction Ryan looked up retail told me they were dear I agreed and paid. When I go... See more

Rated 5 out of 5 stars

I rang with an enquiry about Givi spare parts: the gentleman I spoke to confirmed that I had got the right part number- unfortunately they were out of stock. His good product knowledge enabled him to... See more

Company replied

Rated 5 out of 5 stars

Excellent service in every aspect. Great communication when I had a query, they went to the extra mile to help me via email comms. Cannot fault the service I got. And, super quick delivery of crash he... See more

Rated 5 out of 5 stars

Super speedy delivery (within a few days of purchase) and has literally everything you could want and need need to get on a bike 10/10 couldn’t recommend Bikers World any higher


Company details

  1. #23 of 47 best companies in Motorcycle shop
  2. #11 of 19 best companies in Motorbike dealer
  3. #17 of 40 best companies in Motorcycle Equipment Store
  4. #18 of 24 best companies in Motorbike parts shop

Written by the company

Bikers World @ Coleshill is a true Motorcycle Mega store With all the best Clothing and Accessories for your Road Adventures downstairs and your Off Road Exploits Upstairs.. We are a family owned business with over 25 years experience on the site.. We are one of the largest stockists of Alpinestars and FOX in the UK where the goods are actually on display to buy and take away that day.. We also over fast and efficient Mailorder service and send over 100 orders every day, with a dedicated department for all the Accessories/Parts/Clothing/Helmets you require.


Contact info

4.8

Excellent

TrustScore 5 out of 5

404 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(404)

131 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor initial experience. Sportsbike Shop are far better

Came across this online store while searching for some new bike gear and thought I’d give them a go.
Added over £2.5k worth of stuff to the basket, consisting of two piece A Stars leathers, Supertech R boots, A Stars gloves, Tech Air 5 plasma vest and a couple of smaller items. I then saw an offer of 10% off if you sign up to their newsletter.
Done that and got a discount code via email. Tried to use the code yet not a single item was reduced in price. Most of the items already had a 5% discount applied and the code popped up with an error message “The voucher code has a lower discount than products in the cart” which is simply not the case. A 10% code off of full retail price is obviously lower than their already applied, 5% off.
A short while later I’m sent another email, this time with a 15% discount and it’s saying exactly the same thing! Pointless offers that don’t work, to entice new customers is poor practice!
I’ll stick to my usual Sportsbike Shop for this order, who also offer free returns if an item doesn’t fit or is longer wanted, unlike this company.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication with live…

Excellent communication with live staff, no infuriating menus to deal with. DHL delivery very patchy and impossible to contact directly but problem sorted by mail order staff at Bikers World. Full marks!

7 April 2026
Rated 5 out of 5 stars

Excellent company

Excellent company, fast dispatch though because it was ordered just before Easter package was held up a few days, not the company at fault, well packaged, terrific value, marvelous experience, will definitely shop with them again

1 April 2026
Rated 5 out of 5 stars

Excellent service in every aspect

Excellent service in every aspect. Great communication when I had a query, they went to the extra mile to help me via email comms. Cannot fault the service I got. And, super quick delivery of crash helmet and boots, which, were packaged very very well.

1 April 2026

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