TheVisorShop.com Reviews 

45,198
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,200 reviews, reviewers overwhelmingly had a truly great overall experience with this company. Customers frequently mention that the online ordering process is exceptionally simple and smooth, while product prices remain highly competitive for top quality brands available. Consumers also deeply appreciate the remarkably fast international delivery services and the very helpful, constant tracking updates provided throughout the shipping route. However, some people mentioned unexpected extra costs like international customs fees, tariffs, and import duties upon final delivery. A few other people also felt that unexpectedly high shipping and handling expenses made their online purchases significantly less economical than initially expected.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting exceptionally fast... See more

Service

Reviewers mention positive feedback about service, highlighting quick dispatch, fast postage, and great... See more

Order

Users describe positive interactions with order, highlighting the simple and easy online ordering process... See more

Price

Reviewers highlight positive aspects of price, frequently noting competitive costs, great deals on top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been purchasing helmets, visors and pinlock inserts from The Visor Shop for more years than I can remember. That's often because I can't get what I'm looking for locally. The prices are always co... See more

Rated 5 out of 5 stars

Excellent! Highly recommended! RST T2 leather pants delivered all the way to Australia within four business days. Great prices for top brands. Will be my go to store for riding gear from now on.

Rated 5 out of 5 stars

Easy order process, quick dispatch and secure delivery. Tyre i wanted was in stock and not long out off the factory. Free postage was an added bonus. Well done VisorShop.

Rated 5 out of 5 stars

Chose my tyre online much better price than anywhere locally,verified in stock over the phone and received to my door 3 days later.Top service ! Got it fitted to my wheel for £20 locally. Tyre fitte... See more


Company details

  1. Motorcycle Equipment Store
  2. also in
  3. Motorbike dealer
  4. Motorbike parts shop
  5. Motorcycle shop
  6. Tyre shop

Written by the company

Crossan Motorcycles was founded in 1986 by biker ex road racer Adrian Fegan , who over the years has competed in Irish Road Racing and both the Manx GP (gaining a silver replica) and TT Starting out in a poultry shed at his fathers farm, the shop soon flourished and expanded. 30 years on and its one of the biggest on the Island of Ireland and supplies customers all over the world on a daily basis. We love high quality products that work well, such as Arai helmets which we are passionate about. We are well known for our large stocks of arai helmets and for being Arai custom fit , service and parts experts. Our team includes John (an ex Road Racer himself and our tyre Guru, Sean our parts and accessories guy, Richard our clothing expert is a passionate biker who rides his bike all year round. Coly Curran is our head of mail order and thevisorshop.com order processing team, again Coly is a biker himself for over 20 years and has great knowledge of bikes and biker gear. Our main aim is Quick dispatch and amazingly quick worldwide delivery.

All the Top Brands from a proper Brick'n'mortar Bike Shop with Massive Stock

Written by the company

Free Delivery all over the UK & Ireland
If your order is over £50 we offer FREE UK & IRELAND Delivery, no extra charges for Highlands or Islands.
60 Day Money Back Guarantee
We promise to REFUND IN FULL any goods purchased which are unwanted or otherwise and returned to us within 60 days.
KEEPING YOU INFORMED
Full tracking of your order from start to finish enables us to keep you informed every step of the way.

FAST WORLDWIDE DELIVERY

Hassle Free Returns

If we make a mistake, we will sort it pronto, every order is important, we are a family run Business and are Bikers, Racers, Ex Racers, Enthusiasts....We Love Bikes and Great Bike Products

Contact info

4.8

Excellent

TrustScore 5 out of 5

45k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(45,198)

4,068 reviews in the last 12 months

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Rated 1 out of 5 stars

$100 DHL Import Duties Charger AFTER You Already Ordered

I would like this review to be more of a PSA for customers in the U.S.

I was asked to pay $100 from DHL for import duties on top of the $35 I paid in shipping. They mention (not explicitly in my opinion) that you could be asked to pay extra import fees but nothing to this substantial amount. You can deny the fee but then they will keep the already expensive shipping costs. It’s not The Visor Shop’s fault but it’s something they don’t state clearly enough and I want others to be warned.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Dissatisfied customer

Poor use of courier who failed to deliver on date. Rearranged for another date and they turned up 2 days early.

The tyre was bought on the next day delivery promise, but it has taken a week to deliver.

29 October 2026
Rated 5 out of 5 stars

Praise

I've just fitted the Shuberth parts to my helmet, and am totally delighted that it is such a perfect fit.
Shipping, although outrageously expensive, was quick. Too bad shipping is not cheaper, it's the one stopping block to buying more online items.

29 October 2026
Rated 5 out of 5 stars

Excellent company.

Excellent company.
Easy to order what you need with a great selection. Also up yo date information on stock levels. Delivery is fast & efficient. Prices are competative too so awesone all round.

26 October 2026
Rated 1 out of 5 stars

Pinlock arrive all scratched to hell…

Pinlock arrive all scratched to hell and back

29 October 2026
TheVisorShop.com logo

Reply from TheVisorShop.com

Hi there, it cant be , please check the protective film has been removed , as it might look scratched when its not , im not having a go but just check that

Adrian

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