Bikable.no Reviews 

Update, July 14th 2026:

After the initial submission of this review Bikable's costumer support got in touch via phone with me and within the hour the issue had been solved.

I appreciate the swiftness and effectiveness of this response, and Bikable's contact person on the phone was nothing short of excellent in handling my case.
It feels like my earlier poor experience with them was an exception, rather than the rule. I have therefore updated my review to reflect this and I have confidence to consider shopping at bikable again in the future.

Original post, which resulted in a 1 star review:

Submitted a warranty claim for an AXS derailleur 2+ months ago, it is yet to be solved and there's no expected resolution date. Just receiving the return label for the item took two weeks in itself and I only received one after contacting support again.

The complete timeline is as follows:

On May 3rd of 2026 I submitted a warranty claim for an SRAM AXS derailleur I had purchased in August of 2025.

Costumer support was prompt and on May 6th I received an update stating the manufacturer had been contacted and I would be contacted shortly about what to do.

2 weeks passed without any update from Bikable.

On May 20th I contact Bikable again, after which I immediately received a return label.

I sent the item on May 30th, as I was abroad at the time.

Received confirmation from bikable on June 13th the item had been received.

Today is July 13th and my claim remains unresolved with no expected resolution date. I have contacted bikable on July 2nd, and was informed I would be "hearing from them very soon".
I suppose this might mean, in this millennium, maybe. Surprisingly, I have not heard from them and my warranty claim remains unresolved, which is why I am writing this review.

This experience alone completely changed my opinion about this seller (from which I had a good impression before).

Finally, and to be specific regarding the issue with the derailleur, it's SRAM's pogo pin failure: one of the contact pins is stuck and the derailleur randomly disconnects mid ride. I tried cleaning, with no results, before even contacting Bikable.

I bought a Segway st3 pro, after receiving an email confirming it was sent, I received a second saying the item was too heavy to ship! I’ve never heard of any th ing so stupid, an item for sale on a website is too heavy to put in a truck 😂.

Ordered it on a Saturday and it was added to be dispatched before Monday rolled in.

I ordered an AXA bicycle lock in my first order on 28 May, but for some reason, it was listed as “0x 599” in the order confirmation. I had to place a new order on 10 June to get the lock, which means I ended up paying for transport twice. This has made me spend more than necessary, and I’m hoping something can be done about it.

Very fast and so helpful ☺️ 😊

Takk for god service og rask levering.Anbefaler
MVH
Haytham A

Decent selection of products. However, the product descriptions and photos are rather lacking. The turnaround time (order confirmation, packing goods, shipping & handling) is also extremely slow.

Rask behandling og levering.

Good customer service after the first package arrived smashed with crushed inner packages and a missing item. Damaged/missing items were re-shipped. Unfortunately, that package ALSO arrived smashed. As they say, one time is no time, two times is many. Both issues could have been prevented with better packaging.

it was bikeable

Great customer support, fast delivery to Norway. Ordered Saturday was sent Saturday, ready to pick up early Tuesday.

Fast delivery. Good price compared to the market

Alt fungerte som det skulle; god handleopplevelse!