Best4 Warranty Reviews 

3,148
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,018 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and patient when discussing various policy and coverage options. People truly appreciate the thorough guidance provided during calls without ever experiencing any uncomfortable, high-pressure sales tactics. Consumers consistently find the overall renewal process to be remarkably smooth, straightforward, and efficient from beginning to end. Some reviewers were not happy with the claims experience, noting significant difficulties and frustration when attempting to get vehicle repairs covered. A few people also mentioned encountering occasional rude interactions, abrupt communication, and unhelpful responses from certain staff members during disputes.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and patient... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being extremely... See more

Service

Customers report great satisfaction with the service provided, highlighting professional advice and an easy... See more

Warranty

Consumers find warranty acquisition and renewal to be a positive and straightforward experience. Reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting a great service and a very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlie was extremely helpful, answering my many questions. It took many phone calls before I made the decision to use Best4, but Charlie was always patient and answered all questions. Hopefully I wil... See more

Company replied

Rated 5 out of 5 stars

Was contemplating renewing my motorhome warranty after three years. Spoke to Mia by telephone. She couldn’t have been more helpful in explaining options and details. Very. Careful to ensure everything... See more

Company replied

Rated 5 out of 5 stars

Mr Joseph Oliver .. is an exceptional young man you are most fortunate to have under your employ… with regards initially upon answering his phone in a most pleasant and extremely professional man... See more

Company replied

Rated 5 out of 5 stars

Jordan was really helpful in finding a great deal for our new to us car. He gave us a great deal on a 3 year warranty, and arranged the payments over 10 months at no extra charge. A great service, an... See more

Company replied


Company details

  1. #2 of 68 best companies in Car and Motor Insurance Agency
  2. #8 of 55 best companies in Car service
  3. #19 of 227 best companies in Insurance agency

About Best4 Warranty

Written by the company

Total Peace Of Mind

Get the best used vehicle warranty cover for your cars, vans, motorbikes, motorhomes & caravans in the UK, with Best4 Warranty.

With total transparency of our policies, fairness and honesty you will get the highest level of cover for the best value for money.

Like what you hear from our reviews?

Get A Quote Today!

Highest rated warranty company in the UK for a reason!

Best4 Warranty is different. With our policies you can expect nothing but great value. We pride ourselves on honesty and fairness and with this provide genuine extended vehicle warranty cover available 365 days a year. Plus with the Best4 mobile app you will be prepared for the unexpected.

  • Fully comprehensive and inclusive roadside assistance, recovery and homestart service, with our AutoGold and AutoSilver vehicle extended warranties
  • Wear & tear cover from day one if the wear & tear option is selected
  • No initial vehicle inspection required

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,148)

940 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, great deal.

Kacie was absolutely lovely I didn't feel that I was being pushed into buying anything and she gave me plenty of opportunities to ask any questions I may have had. She was thorough and made sure I understood everything. Her sense of humour was a great uplift and she got me a good deal. One very grateful and happy customer. Thank you Kacie, you're a star.

2 September 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Christine! Kaicie is amazing, we are so happy she provided you with such exceptional service. we are vey proud of our staff and we will be sure to pass your comments on.

Rated 5 out of 5 stars

Jack

Jack, You are amazing and very helpful. Thank you so much

2 September 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Danladi! Jack is amazing and we are so happy he was very helpful. we are very proud of our staff and we will be sure to pass your comments on.

Rated 5 out of 5 stars

Great service when renewing my campervan warranty

I received a call from Kaicie a few days before my warranty expired to make me aware of the options available at renewal. She was very patient in understanding my requirements and finding the right solution for me. Overall, the whole process was very straightforward and fuss free. So much nicer than the chatbot approach many companies sadly seem to be taking to customer service these days. Keep up the good work.

27 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Graeme! Kaicie is amazing, we are so happy she provided you with such exceptional service. we are vey proud of our staff and we will be sure to pass your comments on.

Rated 5 out of 5 stars

Great Customer Service

We enquired online regarding a warranty for our van with several providers-Best4 Warranty was the most reasonably priced with simple quote details and a follow up email from Kaicie asking us to contact for more details. Whilst other companies emailed daily and bombarded us with phone calls, Best 4 let us decided in our own time. Once we had decided, Kaicie was most helpful, discussing the options we had-even with some challenging phone line issues we experienced, the advisor was most helpful through out.

28 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review! Kaicie is amazing, we are so happy she provided you with such exceptional service. we are vey proud of our staff and we will be sure to pass your comments on.

Rated 5 out of 5 stars

Very friendly and informative

Very friendly and informative. Explained the options clearly and was asking if I was happy with understanding the options

1 September 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, K Golt!

Rated 5 out of 5 stars

Having used best4 warranty in the past…

Having used best4 warranty in the past it was a no brainer to renew on my new car as I know im covered now should the worst happen and they work with any VAT registered Garage which is great peace of mind highly recommend best4

30 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, James!

Rated 5 out of 5 stars

Service was excellent by Joseph.

Service was excellent by Joseph.
The details in the Policy were incorrect though .. I have notified Best4 to amend.

28 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Leuan! Joseph is amazing, we are so happy he provided you with such excellent service! We are sorry that some of the details are incorrect, if you are having further trouble then please reach out to us directly!

Rated 5 out of 5 stars

Excellent service acquiring this…

Excellent service acquiring this warranty. Professional and friendly advice at good prices. Offering was competitive and appropriate to our needs.

27 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, John!

Rated 5 out of 5 stars

Jack was professional throughout.

Jack was professional throughout.
Thank you

28 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Brendan! Jack is amazing, we are so happy he was so professional. We are extremely proud of our staff and we will be sure to pass your comments on.

Rated 5 out of 5 stars

Clare Smith was very easy and helpful…

Clare Smith was very easy and helpful to deal with in terms of resolving my warranty renewal. Would recommend the company and Clare for their patient and thorough approach.

28 August 2026
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review! Clare is amazing and we are so happy she was so helpful. We are extremely proud of our staff and we will be sure to pass your comments on!

Rated 5 out of 5 stars

Charlie was extremely helpful

Charlie was extremely helpful, answering my many questions. It took many phone calls before I made the decision to use Best4, but Charlie was always patient and answered all questions. Hopefully I will never need to use the warranty but if I do, I hope they are as effective at dealing with issues as they are in the sales calls.

27 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Jonny! Charlie is amazing and we are so happy she was so helpful. We are extremely proud of our staff and we will be sure to pass your comments on!

Rated 5 out of 5 stars

No pressure

No pressure, Charlie had all information I needed

28 August 2026
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Caroline! Charlie is amazing and we are so happy she was so helpful. We are extremely proud of our staff and we will be sure to pass your comments on!

Rated 5 out of 5 stars

Kacie provided excellent customer…

Kacie provided excellent customer service, always going above and beyond to help. She was friendly, professional, and made me feel valued and well looked after.

26 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Osariemen! Kaicie is amazing and we are so happy she went above and beyond for you. We are very proud of our staff and we will be sure to pass on your comments!

Rated 5 out of 5 stars

Initially, very good.

Whole experience so far, very good. All my questions answered and a good price for a gold 2 year deal. However with this type of policy you only find out how good a company is when you have to make a claim. Time will tell.

26 August 2026
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-satr review, Scott!

Rated 5 out of 5 stars

Jordan was really helpful in finding a…

Jordan was really helpful in finding a great deal for our new to us car. He gave us a great deal on a 3 year warranty, and arranged the payments over 10 months at no extra charge.
A great service, and a very easy customer experience with a very helpful employee. Thank you Jordan.

25 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, James! Jordan really is great, we are so happy he found you a great deal. We are extremely proud of our staff and we will be sure to pass your comments on!

Rated 5 out of 5 stars

Thank you for your excellent service.I…

Thank you for your excellent service.I am very happy with everything you taught me through with my car extended warranty insurance.VIKI is just a well deserved talented experienced person who could not have been more clearer with everything with regards to my policy.It was a very good experience and I am happy to be on board as a valued customer to your company.Thank you again for a job well done VIKI.

26 August 2026
Unprompted review
Best4 Warranty logo

Reply from Best4 Warranty

Thank you for the 5-star review, Cully! Wiktoria truly is amazing, we are so happy she made everything clear for you! We are very proud of our staff and we will be sure to pass on your comments!

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